We did the premium mystery picnic. The tour was good and took us to some nice touristy shopping areas. The clues were easy to solve. While the amount of food was adequate for a picnic, we thought the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Written by the company

Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We found exploring the different options was somewhat of a minefield and we were left with many doubts & concerns.
However, on a positive note once I connected by telephone I found that your representative was most helpful and also encouragingly patient (:)

Reply from RedBalloon
It was quick and easy to find asuitable birthday gift. So many wonderful choices to go through and eventully I found the perfect gift for my someone special.

Reply from RedBalloon
I found it difficult to complete the booking online. Had to go out of the form to get info from email and when I returned the form had reset. Had to phone for help with the booking. Help desk was good.

Reply from RedBalloon
Lara was absolutely Amazing
Her responses were prompt and helpful and resolved immediately
Thanks for everything

Reply from RedBalloon
We did the premium mystery picnic. The tour was good and took us to some nice touristy shopping areas. The clues were easy to solve. While the amount of food was adequate for a picnic, we thought the total value of the food didn’t match the premium tour price. The first stop was a disappointment as the strawberries were mouldy and leaked liquid everywhere, we had to take them back to be replaced. The park suggested for the last stop had an event happening, so we had to find somewhere else to picnic.
Apart from a couple of things, we enjoyed the day.

Reply from RedBalloon
Being able to transfer the initial vouchers to another experience was great. And very easy to do.

Reply from RedBalloon
We had a lovely day. The weather was beautiful and we liked the variety of goods we collected throughout the day. It is important that organisers ensure their recommendations of things to do are up to date as several walking trails were shut

Reply from RedBalloon
I was getting the red balloon voucher for a present for a netball coach, but the voucher with details was not emailed to me. I hope that the reference number is what is supposed to to be used when booking ?? This as unclear to me..

Reply from RedBalloon
Great website with intuitive form for booking. Good options e.g. able to set date to send gift & to add personal message.

Reply from RedBalloon
Always a great gift idea. Also 10 per cent discount was added bonus.

Reply from RedBalloon
Got given a voucher for Xmas four years ago. Finally decided to use it at axe throwing. Worst experience ever in trying to book it, and it was much more expensive than bokkimg first at the venue .

Reply from RedBalloon
We were on top deck, which was half covered, half open. It was a stunning day allowing us to view from the outside. Small enough boat to be able to chat and mingle with others. Bbq buffet was delicious and plentiful and was good to see Lake Macquarie from a different. perspective. We had a lovely afternoon, couldn't fault anything.

Reply from RedBalloon
Good product but site could be streamlined. It can be difficult looking at different items from the same outlet.

Reply from RedBalloon
What an absolute JOKE !!! Rip off artists !!!
Had an experience booked for my wife’s birthday. Used the $200 voucher and all! Confirmed and put in the date and times, only to be told the night b4 sorry cant help you out. After confirming, ive never had such a dodgey company and to be linked up with Sydney Opera House. Miden works with Opera House ! Now scrambling to find another option. !

Reply from RedBalloon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.