Recharge.com Reviews 94,649

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the service for its speed, reliability, and user-friendliness, making it a convenient solution for various needs. Many people found the process quick and easy, appreciating the instant top-ups and immediate delivery of codes. The platform is often described as straightforward and efficient, with a wide range of supported operators and products. However, some customers were dissatisfied with the pricing, noting that the fees were too high or that they paid significantly more than the value received. A few other people also felt that the payment process was problematic, with instances where the expected service or code was not delivered after payment.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease and speed of the process. Many... See more

Service

Users describe positive interactions with service, highlighting its speed, reliability, and convenience for... See more

Payment

Consumers find payment to be ambiguous. While some reviewers report professional experiences, secure... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over high costs and... See more

Product

Reviewers mention ambiguous feedback about product. Some customers experienced issues with gift cards for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Previously NEOSURF had many failures where I live in Australia where the code would fail to be honoured and Recharge did nothing to return money wasted. Now however failure rate us much lower so I wo... See more

Company replied

Rated 4 out of 5 stars

Always as described... Fees are getting up there though. Recharge, please consider allowing people to purchase multiple items with a single fee.. Otherwise great company

Company replied

Rated 3 out of 5 stars

Still missing the possibility to get loyalty rewards when buying to get free gift cards. Other ways good and fast service that you can be trusted

Company replied

Rated 3 out of 5 stars

Very expensive more than $3 on top of the cost of the actual paysafe card. Competitor prices are much cheaper

Company replied


Company details

  1. Mobile Network Operator

About Recharge.com

Written by the company

Here at recharge.com, we believe in living on your own terms. Whether you want to buy call credit internationally, enjoy your favourite tv shows and music, or play games, you are in control. We've made it our mission to ensure that buying digital credit is fast, safe and simple. recharge.com

Your one-stop-shop for call credit, prepaid credit, gift cards and so much more

Written by the company

Looking for support? Get in touch ⬇️
Do you have a question or need help with your order? Contact us at support@recharge.com for a quick reply. There are no problems, only solutions :)
Simple
Easy to use: Buy & send codes your way, receive them within 30 seconds.
Convenient
A Recharge for everyone | 750+ products on Music, Gaming, Prepaid Card, Streaming, and more.
Secure
Trusted by millions | +5 million happy customers around the globe (and counting).

We’re working hard on making it easy to support others safely, all over the world

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family

It’s awesome that thousands of people stay connected every day by using our platform to top up their prepaid phones, or by sending top-ups to their friends and family
Want to top up your phone? Check. Want to top up a loved one's phone? You got it. We're here for those that love to help themselves and others. We offer safe payment options for your peace of mind, instant recharges for emergency needs and over 600 mobile operators for whoever needs mobile credit in your life.

Contact info

3.8

Great

TrustScore 4 out of 5

95K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Everything was great

Everything was great

27 April 2026
Recharge.com logo

Reply from Recharge.com

Thank you for the five-star review! We're thrilled to hear that everything was great with your experience at Recharge.com. Your positive feedback keeps us motivated to provide the best service possible. ⚡️😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Very good thank

Very good thank

27 April 2026
Recharge.com logo

Reply from Recharge.com

Thank you for the five-star review! We're thrilled to hear that you're happy with our service. Stay tuned for more exciting products and offers! ⚡️✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Easy to top up and great customer…

Easy to top up and great customer service

26 April 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to hear you're finding our top-up service easy to use and that our customer service is living up to expectations. We appreciate your positive feedback and look forward to continuing to serve you! ✨😄 Kind regards, Recharge.com

Rated 5 out of 5 stars
Recharge.com logo

Reply from Recharge.com

Thank you so much for your 5-star review! We're thrilled to hear that you found our service simple and fast. That's exactly what we aim for! 😄⚡️ Do come back whenever you need a quick recharge. Kind regards, Recharge.com

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy. Nothing complicated just details and boom you get your code immediately

24 April 2026
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Reply from Recharge.com

Thanks for the 5-star review! We're glad to hear that your experience with Recharge.com was quick and easy. That's exactly what we aim for! 💡⚡️ Enjoy your digital products and please don't hesitate to reach out if you ever need anything. Kind regards, Recharge.com

Rated 5 out of 5 stars

Success

Success, everything work as the best!

26 April 2026
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Reply from Recharge.com

We're thrilled to hear that everything worked out great for you! 😄 We strive to provide our customers with the best service possible. Thanks for the 5-star review! Kind regards, Recharge.com

Rated 5 out of 5 stars

Slick way to buy top up vouchers

Slick way to buy top up vouchers. Worked really well

24 April 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear you found our service slick and efficient! Thanks for the glowing 5-star review. We strive to make the process as smooth and user-friendly as possible. Keep on enjoying the convenience of our digital products. ⚡️✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Quick and easy no delays and great…

Quick and easy no delays and great service

26 April 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to hear that you find our service quick, easy, and great. We always strive to provide the best experience for our customers. 🎉😄 Kind regards, Recharge.com

Rated 5 out of 5 stars

Needed some credit quick

Needed some credit quick, great service

26 April 2026
Recharge.com logo

Reply from Recharge.com

Thanks for the 5-star review! We're delighted to hear that you had a smooth and speedy top-up experience. Your positive feedback keeps us motivated in delivering fast and reliable service. Stay tuned for even more seamless transactions in the future! ⚡💡 Kind regards, Recharge.com

Rated 5 out of 5 stars

Perfect

Perfect, no delays or whatsoever I wish if more websites were like this , if I could I would give it 10 stars

26 April 2026
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Reply from Recharge.com

Thank you so much for your amazing review! It's great to hear that you're happy with our service. We strive for perfection, and your feedback suggests we're on the right track. 😄 And hey, who knows, maybe one day there will be a 10-star rating! ⭐️ Kind regards, Recharge.com

Rated 5 out of 5 stars

Full marks for flexibility

This was a tricky situation- partner abroad, running out of credit, no means to update. I was at a friend's house, no means to update. But she bought the credit, details sent to me, I passed them on, crisis averted. Full marks for a flexible way to add credit.

20 April 2026
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Reply from Recharge.com

Thank you so much for your positive review! We're delighted to hear that we could help you in a tricky situation and make things a bit easier 😄 We're always here to provide you with the flexibility you need. Kind regards, Recharge.com

Rated 5 out of 5 stars

Fast and easy payments no messing…

Fast and easy payments no messing around, simple but very effective.

26 April 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear that you had a fast and easy experience with our service! We always aim for simplicity and efficiency to make our customers' lives easier. Thanks for the awesome review! 💡✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

This is so convenient

This is so convenient

26 April 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're thrilled to know that you find our service convenient. It's our aim to make digital payments as easy and hassle-free as possible. 😄✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Nothing yet

Very nice and interesting

29 March 2026
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Reply from Recharge.com

Thank you for your positive review! We're thrilled that you find our service nice and interesting. We're always here to provide you with the best possible digital products. ⚡️✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

Excellent

Excellent, fast service, already had a couple of orders, never had any problem.

25 April 2026
Unprompted review
Recharge.com logo

Reply from Recharge.com

Thank you so much for your 5-star review! We're thrilled to hear that you find our service excellent and fast. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words! ⚡✨ Kind regards, Recharge.com

Rated 5 out of 5 stars

I was very satisfied with the service…

I was very satisfied with the service and quick delivery so I will recommend this to others

25 April 2026
Recharge.com logo

Reply from Recharge.com

We're thrilled to hear that you had a great experience with our service! 😄 Your recommendation means a lot to us. Thank you for taking the time to leave a review, we appreciate it! Kind regards, Recharge.com

Rated 5 out of 5 stars

Smooth easy transaction

Smooth easy transaction

23 April 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your 5-star review! We're delighted to hear that your transaction was smooth and easy. We aim to provide a seamless experience for our customers. Stay tuned for more exciting digital products! ⚡️💳 Kind regards, Recharge.com

Rated 5 out of 5 stars

good

a smooth and fast experience

14 February 2026
Recharge.com logo

Reply from Recharge.com

Thank you for your positive review! We're delighted to hear that your experience with us was smooth and fast. We strive to make every interaction with Recharge.com as seamless as possible! 😄⚡️ Kind regards, Recharge.com

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