Reboot Repairs and Design Reviews 39

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This [small, off-the-grid] outfit has been a marvel for me. They re-everythinged my ailing PC: first, a [free] pretty thorough diagnosis; then, a serious but not patronising explanation + cost-details... See more

Rated 5 out of 5 stars

I am really grateful for the superlative service over many years that Reboot Repairs has given me. I cannot fault the level of expert advice and practical help that I have received. For a friendly,... See more

Rated 4 out of 5 stars

We were very pleased with Service given by Jenny ,who is always a big help at difficult times .We had to get in touch because internet went down and had a quick response to what was an extremely fru... See more

Company replied

Rated 5 out of 5 stars

My PC decided not to start up - found this service via recommendation and I was not failed. PC required a complete rebuild and was kept informed every step of the journey along with costs. Rebuild fro... See more

Company details

  1. Computer Repair Service

Information provided by various external sources

Counted as Best Customer Service in 2016 - Computer Repairs and Maintenance, Technology Advice and Support. On the spot repairs, pickup and drop off service available. Very patient and friendly. We also cover Internet and Wifi Networks, Gaming computers, Website, Logo and Business Promotional Items. Our Website design can be found at http://www.rebootdesigns.co.uk/


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

Superlative service …

I am really grateful for the superlative service over many years that Reboot Repairs has given me. I cannot fault the level of expert advice and practical help that I have received.
For a friendly, honest service look no further!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service.

Very impressed with the service I've just received from Reboot. A major problem with my laptop resolved with aplomb and effectiveness. Jenny is confident, resourceful and effective, patiently explaining all the steps required and providing a useful backup service.
Excellent value for money from a first rate establishment.
No hesitation in recommending Reboot to anyone with a computer problem.

26 August 2022
Unprompted review
Rated 5 out of 5 stars

First class laptop repair service

Having run into a problem with my laptop that no amount of internet searching could address, I was delighted to find Reboot Repairs and Design is local to me. Jenny dealt with me professionally and extremely quickly, and was able to completely fix what turned out to be a number of different issues lurking under the surface! She also explained exactly what had been required in a way I could (mostly) understand, not something always associated with technical repairs. I would gladly recommend Jenny's services to anyone in the Barnard Castle area.

27 May 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Have used this service on several occasions and have always been extremely satisfied with Jenny's work. Her advice and support have been invaluable and she has sorted out problems with patience and understanding while maintaining a very professional manner. I would recommend Reboot without reservation.

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Happy Customer!

Very efficient, rapid and friendly service. I have just had two MacBooks, (very elderly), sorted out by reebootrepairs at a very reasonable price. My computers were collected from and delivered back to my home.
I am a happy customer!

16 February 2022
Unprompted review
Rated 5 out of 5 stars

A true gem to the customer

A true gem to the customer. Solutions are readily provided, no question too trivial, the support and advice is superb.
The peace of mind knowing that we have such a reliable service on our doorstep is wonderful, I was recommended to Reboot by a neighbour, sorry, they’re now stuck with me!

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Life Saver!

Life Saver!

Jenny seriously knows what she is doing and has revolutionised my computer experience!

4 January 2022
Unprompted review
Reboot Repairs and Design logo

Reply from Reboot Repairs and Design

Thank you Wendy that is very kind, I'm glad you are now enjoying your computer.

Rated 4 out of 5 stars

We were very pleased with Service given…

We were very pleased with Service given by Jenny ,who is always a big help at difficult times .We had to get in touch because internet went down and had a quick response to what was an extremely frustrating problem.
Many thanks Jenny ,I am sure we will need you agai .
Barry Proctor

10 December 2021
Unprompted review
Reboot Repairs and Design logo

Reply from Reboot Repairs and Design

Hello Jean and Barry. Thank you so much for your review. I'm sorry you didn't feel the service met up to the 5 stars but I'm glad your happy and that we got you put right in the end.

Rated 5 out of 5 stars

Excellent service

Superb service, efficient and helpful.
Got my PC system up and running after a house move and got wifi across the whole house. Really please

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Reboot Repairs and Design

Reboot Repairs and Design
Excellent service, advice and help in the last year or so when I've had occasion to be in touch with or needed a home visit by Reboot Repairs and Design. I would highly recommend.
John Metcalf May 2021

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! My laptop’s hard drive was broken and I was advised every step of the way regarding the best options and prices. Fast and friendly too, highly recommended!

22 April 2021
Unprompted review

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