Read123 Reviews 

13
TrustScore 3.5 out of 5

3.6

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Company details

  1. Occupational Health Service
  2. Educational Supply Store
  3. Glasses Store
  4. Occupational Safety and Health

Written by the company

We specialise in high quality glasses for Meares-Irlen Syndrome/Visual Stress. Whether it's from our standard range of 31 filter colours to a fully customised filter, we're confident we can help you, be it for everyday reading or general well being in the workplace. Completely affordable yet maintaining the highest quality, our Read123 Clariti Lenses™ are proven to be effective time and again. Our focus is on delivering customer service as well as a product you are happy with.


Contact info

3.6

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(13)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Rudeness

We wrote a polite email to this company asking about whether their diagnostic test for visual stress is a standalone test or whether there are other things that need to be ruled out first. The response I received back from the owner (a registered optometrist I believe) is really concerning and unprofessional.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Can't get questions answered

I have contacted Read123 to get some information but they havent responded. I have asked

You describe your staff as “experts with over 20 years experience” in Visual Stress/Meares-Irlen Syndrome. Could you clarify which specific clinical or regulatory qualifications underpin this expertise (for example, registration with the General Optical Council, GMC, HCPC, or any other statutory body)?

You state that “qualified professionals” carry out assessments. Could you confirm which professional body accredits or regulates these qualifications, and how the public can verify them?

You state that your Read123 Clariti Lenses™ come with a “certificate of authenticity”. Could you explain what exactly this certificate authenticates?

Is Clariti Lenses™ a registered trademark with the UK Intellectual Property Office? If so, could you provide the registration number and category?

So don't know these important things

29 August 2025
Unprompted review
Read123 logo

Reply from Read123

Thanks "Ad J",

we've been selling these lenses for a while and our method works very well thanks very much. Proof is in the pudding as they say.

I'm sorry that upsets you as a competitor. If this is what you are resorting to on Trustpilot to disrupt our business....., we do feel sorry for you.

As far as your "questions" are concerned, I suggest spending more time on them as they are not well thought out.

Rated 5 out of 5 stars

Very quick turn around time and…

Very quick turn around time and received my glasses with trusted Royal Mail very quickly. Lenses were put into my own frames and they’re perfect exactly what I ordered. Customer service very good. 👍🏻

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service -Read 123

I can not express how helpful Read123 have been!
My order was a little different to a basic order but Mark dealt with everything amazing and made the whole process hassle free .
The turn around was amazing aswel , sent glasses to them on Monday and we had received them back all completed by Friday 👍
Excellent service , highly recommend using Read 123

14 March 2025
Rated 5 out of 5 stars

Very happy

Fast service. Very helpful and very satisfied with the glasses. Will buy from them again and recomended them to anyone wishing to order online.

3 March 2025
Rated 5 out of 5 stars

My experience was just perfect

My experience was just perfect. The communication with the team about my prescription and shipping was great. The glasses themselves are perfect and have made a huge difference. I only regret not ordering them sooner!

14 February 2025
Rated 5 out of 5 stars

These glasses as so much cheaper than…

These glasses as so much cheaper than anywhere else we have looked and the quality is amazing. They are helping my little girl so much with her learning in school and her confidence in reading has improved so much.
She has gone from struggling to read one word at a time to reading her favorite books fluently in just weeks.
We had paid privately for a Irlen, Vision stress test, and knew her colour prior to ordering these, however the website allows you to test online and to be honest it is very similar to the private test we paid for.

5 February 2025
Rated 5 out of 5 stars

Easy to choose lens colour

Choosing the coloured lens filter was so easy with their free tool. My glasses are perfect for work and reading. Highly recommend!

12 November 2024
Read123 logo

Reply from Read123

Always a pleasure Raymond. Good luck!
Amy

Rated 5 out of 5 stars

Great glasses and service!

I used to think custom glasses would be expensive and complicated, but they’ve made it simple. The diagnostic was professional yet friendly, and my order was processed smoothly. The Havana frames I chose feel durable, and the filter makes a noticeable difference when working long hours. Plus, their free delivery and money-back guarantee gave me peace of mind. Amazing team!

22 November 2024
Read123 logo

Reply from Read123

Glad to be of service Diana. Good luck with the filters!
Amy

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