Sales rep was friendly, knowledgeable and explained all our options. Store is welcoming and well stocked so we could see almost every option available. We will definitely be making R&F our first stop... See more
Company replied
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See what reviewers are saying
Your Check clearing company sucks. Had more then enough funds in account to write check with over a week delay of furniture being delivered, and was denied. After wasting an extra 1/2 hour trying t... See more
Sales consultant Gabe was very professional & helpful. He seemed to know exactly what I was looking for. Delivery has been scheduled for 4 days after purchase, which is hardly ever the case at other f... See more
Company replied
Excellent customer rep. He liked that inknew just what I wanted even with my bizarre color. lol.
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
629 Snyder Road, 19605, Reading, PA, United States
- 6109265866
4.7
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 week
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Excellent customer rep
Excellent customer rep. He liked that inknew just what I wanted even with my bizarre color. lol.
26 May 2026
Was not overbearing
Was not overbearing, helped match another piece of furniture to the bedroom set that did not come as a vanity.
15 February 2026
Gabby did a great job!
1 February 2026
Very good customer service
Very good customer service. The sales associate was very nice and explained everything perfectly to me.
24 September 2025
My wife and I wanted information on adjustable beds
My wife and I wanted information on adjustable beds. She has a back problem and has been sleeping in a recliner for the past 3to 4 months. I thought if we got a bed that has raised back it would help her get a good night sleep. The salesman was very nice and helpful to show the different beds that were available. The only one that was low enough for her to get in and out of was a floor model. He told us it had the same measurements as a queen. That seemed fine to us. I specifically asked him if the two sections were the same as two twin bed. He said they were. Not knowing the difference, we bought the beds. Then he said we would need a mattress cover for both and a set of sheets for each. We purchased them as per his recommendation. When the beds were delivered they were missing the caps for the legs. I had to go out to purchase the furniture pads so the legs wound not damage the carpet. I went to put the mattress covers and the sheets on the beds only to find out they were too big. Not knowing that the beds we purchased measured 30x75inches and a twin bed measures 38x75 inches the mattress covers and the sheets were too big. Very disappointed to be misled this way by the sales man and had to pay for something that we did not need or want. We are very disappointed with our experience in your store and with this sales person. I have no idea what we are supposed to do now.
10 September 2025
The sales team was great and the…
The sales team was great and the selection was amazing. Pedro was a big help in selecting my mattress and pillows. Will definitely go back there to shop for more furniture.
2 September 2025
Your Check clearing company sucks
Your Check clearing company sucks. Had more then enough funds in account to write check with over a week delay of furniture being delivered, and was denied. After wasting an extra 1/2 hour trying to find out why and they wouldn't say, Causing the whole experience of shopping at R&F damaged. If not for the Actual R&F staff and their professionalism, I would shout from the tree tops not to use R&F stores. Your cash clearing house embarrassed Me and my Spouse.
30 August 2025
Pleasant sales person.
Sales person was pleasant to deal with and we found the piece of furniture we were looking for fairly quickly.
29 August 2025
Reply from Raymour & Flanigan - Reading
Hello Fred,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was pleasant to work with and that you found the piece of furniture you were looking for quickly. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Reading
Hello Jeannine Gonzalez,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salesperson was able to provide you with friendly and professional service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The sales associate was so nice and not…
The sales associate was so nice and not pushy. I will deal with her again for sure. Thank you.
22 August 2025
Reply from Raymour & Flanigan - Reading
Hello Thomas,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive interaction with our sales associate and that you appreciated their approach. Our team strives to provide a welcoming and pressure-free environment for all our customers, and it's wonderful to know we succeeded in your case.
We look forward to assisting you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Aug 9 visit Esther met us at the entrance and was…
Esther met us at the entrance and was very nice and very helpful in making our decision to purchase the sofa and loveseat
9 August 2025
Reply from Raymour & Flanigan - Reading
Hello Steve,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Esther was able to assist you so effectively and that you had a positive experience purchasing your new sofa and loveseat. We strive to provide excellent service to all our customers, and it's wonderful to know that Esther made a great impression.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your new furniture and look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Esther was the best!
It was Esther Bello that made the experience so good. My wife and I were comfortable, accommodated and helped....but not pushed. Esther took care of us.
22 July 2025
Reply from Raymour & Flanigan - Reading
Hi Jim,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Esther made your visit so enjoyable and that you and your wife felt comfortable and well-accommodated. Our team strives to provide a welcoming and supportive environment without any pressure, and it's fantastic to know that Esther exemplified this during your visit.
Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Esther and the rest of our team.
Warm regards,
Raymour & Flanigan Customer Service Team
Newt was very helpful!
Newt was very helpful. I was in a rush and he made sure to help me find exactly what I needed in a short amount of time.
13 July 2025
Reply from Raymour & Flanigan - Reading
Hello Sam Lockhart Jr,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Newt was able to assist you efficiently and help you find exactly what you needed. Providing excellent customer service is our top priority, and it's wonderful to know that Newt made your visit a positive one. We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Ann was great
Ann was great. Very friendly and helpful. Not pushy. Let us explore on our own without any pressure. She was a big influence positively on why we made the purchase.
5 July 2025
Reply from Raymour & Flanigan - Reading
Hello Claude Parnell,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ann was able to provide you with friendly and helpful service without any pressure. It's wonderful to know that she played a positive role in your decision to make a purchase. We strive to create a welcoming and supportive environment for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
The sales woman was really great
The sales woman was really great . She answered are questions about the mattress the we where looking at.
16 June 2025
Reply from Raymour & Flanigan - Reading
Hello Michael,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our saleswoman was able to assist you effectively and answer all your questions about the mattress you were interested in. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Reading
Hello Keith,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had such a positive experience with Dawn. She is indeed a valuable member of our team, and your kind words will certainly be shared with her. We appreciate your support and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
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