Raymour & Flanigan - PoughkeepsieReviews 

269
TrustScore 4.5 out of 5

4.6

756 Vassar Road, 12603 Poughkeepsie, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Abby was very helpful, knowledgeable, informative and went the extra mile to see that we got what we wanted and also got us a great deal in the process. We couldn’t be more satisfied with our purcha... See more

Company replied

Rated 5 out of 5 stars

Brian was patient with us as we looked around and gave us a great price... we couldn't pass it up and decided to buy...looking forward to our new sofa

Rated 1 out of 5 stars

Made a purchase online. Was pleasantly surprised at the response and the proposed quick delivery time. Received a number of emails this morning all telling me to expect a delivery window any moment bu... See more

Company replied

Rated 5 out of 5 stars

We worked with Marlene on purchasing an adjustable king bed. She spent time with us to come up with the right bed given our existing furniture. It was a pleasurable experience.


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 756 Vassar Road, 12603, Poughkeepsie, NY, United States

  • 8452961111

4.6

Excellent

TrustScore 4.5 out of 5

269 reviews

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Replied to 3% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(269)

3,788 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Our salesperson, Marline was pleasant, patient and very helpful. She listened to what we were looking for and directed to the perfect sectional as well as a complimentary ottoman from a different set.

25 June 2026
Rated 5 out of 5 stars

Steve was great!

Salesperson was so nice! Steve listened attentively to me and was knowledgeable and extremely helpful.

11 June 2026
Rated 1 out of 5 stars

Once again!


Once again!! Technician came with wrong part for my loveseat recliner!!! How many times do you need to send someone to correct the issue>>>

6 May 2026
Rated 5 out of 5 stars

Just satisfied

Arrived on time, called rior to arrival to inform they were in round u te with estimated arrival time . Great mannerism

21 April 2026
Rated 5 out of 5 stars

Sales rep was very helpful without…

Sales rep was very helpful without being pushy. She is knowledgeable and thourough in explaining the options. I haven't received my order yet so the quality of the product and the delivery process experience is to be determined.

19 April 2026
Rated 5 out of 5 stars

Helpful

I was greeted at the front door.A sales associate was helpful and had good knowledge of the product that they carry.Not pushy.

13 April 2026
Rated 5 out of 5 stars

Ivan Hernandez was a great consultant

Ivan Hernandez was a great consultant. He was very patient and showed us all of our options. There are so many options for beds and sofas that it really helps to have a knowledgeable consultant to guide you through the store. It was a very nice experience!

11 April 2026
Rated 5 out of 5 stars

Great choices

Great choices. Quick delivery. Exceptional customer service to find the item we needed, as always!
Only concern was that furniture delivery personnel were not allowed to wear shoe covers (we provided) as it was not covered by their insurance. Ended up dirtying our carpet and floor. Quite concerning.

1 February 2026
Rated 5 out of 5 stars

Was quick and easy

Was quick and easy. I knew what I wanted. I knew it was out of stock but was in no hurry to get it. Had a gift card that expired in April. So got my order in and just looking for the delivery date whenever it is.

25 January 2026
Rated 4 out of 5 stars

Online challenge, but great human support!

We had a bit of an issue with an online purchase - the website offered 36 month interest-free financing, and we applied and were approved - but then it was not clear how to apply this at checkout. However, when we called customer support we were immediately put in touch with a representative at our local store, who processed the order for us and his service was excellent. So I would give 3 stars for the online experience, but 5+ for the sales representative!

17 September 2025

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