Raymour & Flanigan - Harrisburg Reviews 

314
TrustScore 4.5 out of 5

4.7

4661 Lindle Rd, 17111 Harrisburg, PA, US


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Rated 1 out of 5 stars

Getting service arranged for our broken new furniture with an arrival time was horrible. No one answers the phone. Chat was useless. We felt like RF didn’t give a crap about us now they have our money... See more

Rated 5 out of 5 stars

On our first visit we were helped by Mason Hall. On our return visit we were assisted by Diane Roboski. Both associates were very friendly and helpful. They allowed us to ‘enjoy’ the furniture we were... See more

Company replied

Rated 5 out of 5 stars

Our salesperson went above and beyond to see that we were satisfied, insured we were happy in our selection and knew the inventory well. I had a recent hip replacement and she actually brought examp... See more

Company replied

Rated 5 out of 5 stars

Our salesman, Mohamed, was extremely knowledgeable, very low pressure, told us ALL the costs upfront, and showed us the options that met our needs. We shopped three other furniture stores and they not... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 4661 Lindle Rd, 17111, Harrisburg, PA, United States

  • 7178314100

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

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4.7

All reviews

(314)

4,280 reviews in the last 12 months

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Rated 1 out of 5 stars

Dining Room chair legs broke after 1 month

I purchased $7k worth of furniture a month ago. Three of the dining room chairs legs are broken already. I purchased the Platinum Protection Plan and they said they could come out in 2 weeks to repair. Since it’s brand new I want it replaced. The furniture is beautiful and it’s our first time purchasing it, so it’s disappointing. The salesman sold us on White glove delivery, stating that they will move the furniture to put the rug down, but the delivery team said they won’t do it. Not sure I will purchase from there again.

6 September 2024
Unprompted review
Raymour & Flanigan - Harrisburg logo

Reply from Raymour & Flanigan - Harrisburg

Hi John. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our leadership team to look into this further for you. Please email us at rfcare@raymourflanigan.com with your name and the phone number associated to your account as well. Please be sure to include a brief description of this issue and if able to, include pictures. Thank you!

Rated 5 out of 5 stars

We like the quality of the product

Found the product we were looking for that was well made.

12 September 2024
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Reply from Raymour & Flanigan - Harrisburg

Dear William,

Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for and that you're pleased with the quality of the product. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very friendly & helpful sales team.

Very friendly & helpful sales team.

4 August 2024
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Reply from Raymour & Flanigan - Harrisburg

Hi Jon,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales team was friendly and helpful during your visit. We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jaedin Owens was very professional and…

Jaedin Owens was very professional and kind to us! I highly recommend him.

27 May 2024
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Reply from Raymour & Flanigan - Harrisburg

Hello Amy and Mickey! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Luvrelle

Luvrelle, the salesman, was very knowledgeable and quickly helped assist me in getting the configuration of furniture I wanted.

2 June 2024
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Reply from Raymour & Flanigan - Harrisburg

Hello Ethan Siddiqi! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Lin was a true help

Lin was a true help. Knowledgeable and respectful of budget.
Bought everything there.
Price comparison equal.
Great quality.
Thanks for the help Ms. Lin!

1 June 2024
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Reply from Raymour & Flanigan - Harrisburg

Hello Dorian Miller! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Good service and knowledge

Good experience and made the purchase very easy.

14 May 2024
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Reply from Raymour & Flanigan - Harrisburg

Hello Steve Mercurio! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Fast and accurate

26 April 2024
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Reply from Raymour & Flanigan - Harrisburg

Thank you, Robert, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The man that kelp me in my well chair…

The man that kelp me in my well chair and everything about buying.

13 April 2024
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Reply from Raymour & Flanigan - Harrisburg

Thank you so much for your review, Charlie! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great experience!

Jim was happy to show us what we were looking for, was able answer all questions, and he was extremely helpful with the entire process. We bought a sofa and loveseat and are looking forward to receiving them.

24 March 2024
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Reply from Raymour & Flanigan - Harrisburg

Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The warm welcome by the sales…

The warm welcome by the sales consultant, Luvrelle McGowan. He made us comfortable, answering all our questions. He related to our concerns and quirkiness.
We definitely will come back .

23 March 2024
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Reply from Raymour & Flanigan - Harrisburg

Thank you so much for your review, Joseph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great Experience

Everyone was helpful. My salesperson Lin and I spoke on the phone prior to me coming to the store so I knew what I wanted to see in person. I did browse around before I concluded it was exactly what I wanted. I went in on Saturday and my furniture is to be delivered on Wednesday. I also purchased the warranty since buying furniture is an investment. Highly recommend this location in Harrisburg.

9 March 2024
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Reply from Raymour & Flanigan - Harrisburg

Thank you for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mohammed patiently helped us find…

Mohammed patiently helped us find exactly what we were looking for.

4 March 2024
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Reply from Raymour & Flanigan - Harrisburg

Hello J Troup! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Our salesman

Our salesman, Mohamed, was extremely knowledgeable, very low pressure, told us ALL the costs upfront, and showed us the options that met our needs. We shopped three other furniture stores and they nothing as good quality in the same price range. Plus the other places didn’t tell us all the costs until we asked and what they had was $2K or more than what we got at Raymour and Flanigan.

26 February 2024
Rated 5 out of 5 stars

Excellent Experience

Was greeted when I entered the store. Our salesman Rodney Lewis was excellent, he was very helpfull without being pushy. We left the store to look at other options, but returned and made our purchase at Raymour and Flanigan

1 February 2024
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Reply from Raymour & Flanigan - Harrisburg

Thank you so much for your review, Ronald! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Fast and easy

21 January 2024
Raymour & Flanigan - Harrisburg logo

Reply from Raymour & Flanigan - Harrisburg

Hello Thomas Swartz! Thank you for your feedback. We're glad you had such a good experience with us. We hope you enjoy your new furniture! Thank you!

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