Had Jack and Brad round to fix my toilet.. They came on a Saturday morning and were done in about 20 minutes or something.. Super quick and seemed like nice guys.. Only thing was is that raven didn't... See more
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Raven ignore most complaints and consistently breach the Ombudsman complaint handling code. Still awaiting a call back from Melissa regarding a serious complaint I've made. They pass the buck and run... See more
Company replied
Jack and Brad got the work done efficiently with no problems and were nice guys to talk to. the shower they came to fix works better than it’s ever done, thanks
Jack and Brad attended today for two jobs. They were extremely polite and quick working, done a great job 👍
Company details
Written by the company
Raven is a housing association with a clear social purpose - building homes and changing lives in the south east of England
Contact info
29 Linkfield Lane, RH11SS, Redhill, United Kingdom
- 03001233399
- raven@ravenht.org.uk
- www.ravenht.org.uk
3.9
Great
81 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
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Charlotte and Paul
Charlotte and Paul are really friendly people very good at what they do, would definitely want them back to do work, they even clean up afterwards
21 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Just had Jack & Bradley Raven Plumbers
Just had Jack & Bradley Raven Plumbers. Really friendly and professional and more importantly fixed my loo! Thank you Raven. Jo
21 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Charlotte and Aaron have done amazing…
Charlotte and Aaron have done amazing job the 3 days they where hear very happy with the work they have done
19 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Jack & Bradley…
Jack & Bradley attending my property today to fix a shower screen.
Both very polite & professional, got the job quickly and got the issues solved!
20 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Had a visit today with Sam Clayton and…
Had a visit today with Sam Clayton and Ottman Lachel to fit a new shower in my bathroom, so very pleased, two lovely guys, very polite,tidy, arrived on time, left my bathroom spotlessly clean, would highly recommend these guys
20 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Jack and Bradley to the rescue!!
Jack and Bradley came to my home today and fixed my bathroom leak. I was so happy and impressed with the knowledge and fact finding. They were polite and so nice to my dog. Great service and I could still work from home and have my meeting. Thank you guys
19 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Paul & Leon were so helpful & friendly
Paul & Leon were so helpful & friendly.
Explained the job they were doing .
Super tidy!
Thank you so much.
19 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Paul Sell was amazing
Paul Sell was amazing, really friendly. Done a great job. Nathan was also amazing. Thank you so much.
18 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Steve snd josh
Steve snd josh , worked very hard , were polite, and kept me informed all the way
18 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Sam electrician came to repair a…
Sam electrician came to repair a socket, was very quick and very professional. He noticed another repair on the way out and raised that one too
12 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review! Amanda, comms team
Super woman Charlotte brown
I had the decorator Charlotte brown at my property, an amazing young lady who worked extremely hard and super efficient that’s why I called her super woman
10 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review! Amanda, comms team
I had a lovely man named Paul cell come…
I had a lovely man named Paul cell come to My property with his apprentice and helped with a hole in the wall, but went above and beyond, collected a door stop to prevent from happening again. Such a lovley guy
3 March 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for letting us know how pleased you were with your repair, we'll pass this on to the team! Amanda, comms team
Electrical work
Sam Clayton was very professional, polite and considerate whilst doing electrical work at my home.
Thank you so much Sam!
27 February 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review! Amanda, comms team
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda - comms team
Very tidy work very polite and…
Very tidy work very polite and professional would highly recommend great job done.
21 February 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda, comms team
Raven are the shittest housing…
Raven are the shittest housing association. They deserved minus ➖️ stars they will not remove a fence that is protecting the mud and plants but my main point is the fence wasn't there before when we moved into this house. Here's A big! Boo! To raven housing association.
6 February 2025
Unprompted review
Reply from Raven Housing Trust
If you haven't yet reported this, please do so to enable us to look into this for you. If you have and you're unhappy, then we encourage you to make a formal complaint. You can find out more about how here - https://www.ravenht.org.uk/contact-us/making-a-complaint/
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda, comms team
Great work
Great work, very professional.clean and tidy, and friendly.
13 February 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda, comms team
Sam was amazing very quick friendly and…
Sam was amazing very quick friendly and efficient.. was very happy with the work he done and how quick he was .. thank you sam for your help :)
10 February 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review - we'll pass your comments to Sam. Amanda, comms team
Very tidy and pleasant!!
7 February 2025
Unprompted review
Reply from Raven Housing Trust
Thank you for your 5* review. Amanda, comms team
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