As hesitant as I was to order diamonds online, I couldn't find one bad review that convinced me I shouldn't make the leap of faith. I shipped their site and chatted with one of their GIA geologists, w... See more
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Great!!!! Lovely and wonderful! Awesome communication about shipment and status of my ring! Easy to use website! Unbeatable prices! And the ring!!! Absolutely drop dead stunning! I was looking i... See more
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We just celebrated our 35th wedding anniversary in May. My mother-in-law has a very unique wedding ring I’ve always admired. A few years ago, I found a similar setting, that had a small diamond. I... See more
Company replied
Beautiful ring. great experience and awesome customer service since i needed to resize they were quick and fix the problem right away. 2 karat ring is amazing and my fiancee loves it.. quality of the... See more
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Company details
About Rare Carat
Written by the company
What is Rare Carat?
Rare Carat is one of the leading diamond jewelry retailers in the United States, and best rated jeweler on Trustpilot since 2024. In 2021, Rare Carat pivoted away from its initial "search engine" business model and started accepting payments. This allowed the company to become merchant of record on all transactions and take end-to-end responsibility for customer service and satisfaction. Behind the scenes, like in traditional retail, Rare Carat aggregates many vetted wholesalers with whom the customers never interact. All products sold on Rare Carat come in a Rare Carat branded box, the company no longer selling products from third party brands. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing. Learn More about the company here: About Rare Carat
Over a million of happy customers used Rare Carat so far.
TrustPilot, Google and BBB users have submitted more than 5,000 positive Rare Carat reviews.
Rare Carat offers more than 1,500,000 natural and lab-grown diamonds, using sophisticated AI to rate diamond deals and help you find the best value.
Powerful Reports on Diamonds Don’t get ripped off, no matter where you shop. Use the free Rare Carat Report, a Price and Quality check for any diamond you are considering buying anywhere.
Free Human Gemologist Help
Additionally, Rare Carat Gemologists are available 24/7 to answer diamond questions about any diamond sold anywhere, no strings attached. Give it a shot and you’ll see why Rare Carat reviews are excellent.
Questions? Get in touch at help@rarecarat.com or visit us at RareCarat.com to discover the smarter way to buy diamonds.
We don’t care where you buy diamonds - just that you buy smart.
What is Rare Carat?
Written by the company
- "The Secret to Buying the Perfect Diamond" - The New York Times
- Rare Carat is one of the leading diamond jewelry retailers in the United States. It operates on a “managed marketplace” model, combining the selection advantages of marketplaces with the quality assurance of traditional retailers. Founded in 2016, the company initially started as a diamond search engine (“Kayak for Diamonds”). In 2021, Rare Carat pivoted away from the search engine model, started accepting payments (becoming merchant of record) and taking end-to-end responsibility for customer service and satisfaction. Behind the scenes, Rare Carat aggregates many vetted wholesalers, with whom customers never interact. The company has gained a reputation for exceptional customer protection, customer service, quality and pricing.
Should I buy my engagement ring on Rare Carat?
Yes! All of our products are covered by our 100% Money-Back Guarantee
We accept returns within 30 days of shipment for a full refund, no fine print. Just contact one of our gemologists in chat or email help@rarecarat.com to initiate the return and get your pre-paid shipping label. We also offer one free ring resizing for up to a year after shipping (the resizing of eternity bands, however, is limited to 30 days). More extended coverage is available through our care plan.
Contact info
20W 47th Street Suite 601A, 10036, New York, United States
- help@rarecarat.com
- www.rarecarat.com
5.0
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy to choose and build what you want
Easy to choose and build what you want, very helpful staff, and will be returning in the future!
27 July 2026
Reply from Rare Carat
Hi Kevin!
Thank you for your kind review!
We’re glad the building process was easy, and our team could help along the way. We truly appreciate your support and look forward to welcoming you back.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Exceeded my expectations!
Ordered a loose diamond to upgrade my wedding band for our 10th anniversary. Communication about order was very good and arrived fast.
I highly recommend and will definitely use Rare Carat in the future!
27 July 2026
Reply from Rare Carat
Hi there Marion!
What a special way to celebrate 10 years! We’re happy everything was communicated clearly and delivered quickly, and we truly appreciate your recommendation.
Thank you for choosing Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Randy!
Thank you for choosing Rare Carat again! We’re so glad you’re happy with both rings and truly appreciate your continued trust in us.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there Brian,
Thank you for recommending us! It’s great to know the process was timely, the service felt professional, and the price was right for you.
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there!
Thank you for your kind review!
We're so happy to hear you love your ring. Thank you for choosing Rare Carat, and we hope you enjoy it for years to come.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Great customer service.
27 July 2026
Reply from Rare Carat
Hi there John!
Thank you for your kind review! We're glad you had a great experience with our team and appreciate you choosing Rare Carat.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi there Bret!
Thank you for taking the time to leave a review!
It's wonderful to know you enjoyed a simple shopping experience, prompt communication, and timely delivery.
Thank you for trusting Rare Carat!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Very impressive Ring
I can’t be happier with the ring I purchased from Rare Carat.My fiancé was in tears she was so happy thank you so much & I’ll be purchasing the matching band in the near future the quality of the diamonds was second to none
25 July 2026
Reply from Rare Carat
Hi there Tito!
Thank you for such a heartfelt review!
We're honored to have been part of such a special moment. Knowing your fiancée loved the ring so much and that you're already planning to return for the matching band means the world to us.
We look forward to helping you again soon!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Brandon,
Thank you for taking the time to leave a review! We're so pleased you had a positive experience and love your jewelry.
Your support means a great deal to our team!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Each time I have ordered
Each time I have ordered, the jewelry has exceeded my expectations.
23 July 2026
Reply from Rare Carat
Hi Susan!
Thank you for your continued trust in Rare Carat! It means so much to hear that each purchase has exceeded your expectations.
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
I loved building my ring online
I loved building my ring with my husband online. The ring is beautiful and at a good price. The quality is top notch and the customer service was exceptional. I highly recommend Rare Carat.
22 July 2026
Reply from Rare Carat
Hi there Tammy!
Thank you for your wonderful review!
We're so happy you and your husband enjoyed designing your ring together. It's great to hear you love the finished piece and that our team could provide the quality, value, and service you were looking for.
Thank you for recommending Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Second Diamond I have bought from Rare…
Second Diamond I have bought from Rare Caret, great value, and as the far as the diamond goes, amazing! Shipping and delivery was top notch and arrived well before anticipated date. Would recommend for anyone in need of a diamond for their special someone!
22 July 2026
Reply from Rare Carat
Hi Efrain,
Thank you for choosing Rare Carat again!
It means so much to have you return for another diamond. We're delighted to hear you were happy with the quality, value, and fast delivery, and we truly appreciate your recommendation.
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Beautiful ring
I had a great experience with Rare Carat. I purchased a beautiful ring for my wife, and she absolutely loves it. The ring is stunning, the quality is excellent, and it looks even better in person. The entire process was easy, and the customer service was very helpful. I would definitely recommend Rare Carat to anyone looking for a beautiful, high-quality ring at a great value.
7 July 2026
Reply from Rare Carat
Hi Ashish,
Thank you for sharing your experience!
We're so glad we could help you find a beautiful ring that your wife loves. Hearing that the quality, service, and overall experience met your expectations means a great deal to our team.
We truly appreciate your recommendation and your trust in Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Great customer service.
I bought my wife a diamond bracelet last year. The bracelet broke at one of the joints. Rare Earth repaired the bracelet and returned it in new condition. Great customer service and stands behind their product.
1 July 2026
Unprompted review
Reply from Rare Carat
Hi Al!
Thank you so much for your thoughtful review!
We’re glad we were able to repair your wife’s diamond bracelet and return it to you in like-new condition.
While we’re sorry to hear it needed a repair, we’re thrilled our team could make the process smooth and demonstrate our commitment to standing behind our jewelry.
Thank you for your kind words about our customer service and for choosing Rare Carat.
Best wishes,
Jean R.
Diamond Expert, Rare Carat
Getting the ring my fiancé wanted
Getting the ring my fiancé wanted , she loves it snd can’t stop looking at it.
17 June 2026
Reply from Rare Carat
Hi Jason!
Thank you for sharing your experience! It's fantastic to hear that you found the perfect ring and that your fiancée is enjoying it so much.
We truly appreciate your trust in Rare Carat for such an important milestone!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Reply from Rare Carat
Hi Michael!
Thank you for your review! We're glad to hear the process was easy and straightforward.
We appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
Very high-quality diamonds
Very high-quality diamonds, expert representatives, quick delivery, safe experience
20 July 2026
Reply from Rare Carat
Hi James!
Thank you for the wonderful feedback! We're happy to hear everything from the quality of the diamond to the delivery experience met your expectations.
We appreciate your support and look forward to helping again in the future!
Sincerely,
Matthew H.
Diamond Expert, Rare Carat
Fast and easy process
Fast and easy process. Delivered exactly as expected. My jeweler inspected the diamond, perfect.
20 July 2026
Reply from Rare Carat
Hi there Justin!
Thank you for your review!
We're so glad to hear the process was smooth and that your purchase arrived exactly as expected. Knowing your jeweler confirmed the quality gives us even more confidence that you made a great choice.
We appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
I love my ring!
The service at Rare Carat was so great! There was constant, personalized attention through all my questions and needs. I changed my mind a few times and they were with me every step of the way. At first I was very cautious and unsure about making such an important and expensive purchase on line. I visited a few neighborhood jewelers to compare quality, price and inventory….but I had so many more choices and opportunities to customize through Rare Carat. When my diamond arrived - I was amazed at how perfect it was for me! Exactly as promised!
20 July 2026
Reply from Rare Carat
Hi Dineen!
Thank you for your kind words!
We're delighted to hear that our personalized support and selection helped make your experience enjoyable. Finding the right piece should feel exciting, not overwhelming, and we're happy our team could be there through each step and answer your questions along the way.
Thank you for choosing Rare Carat!
Best regards,
Matthew H.
Diamond Expert, Rare Carat
Lights Out
5 star customer service
Top shelf Lab Diamond
Guarantee, certification, insurance all 👍
20 July 2026
Reply from Rare Carat
Hi Jim!
Thank you for your review!
We're so glad to hear you had a great experience and felt confident throughout the process. Providing quality products, trusted documentation, and excellent service is what we strive for.
We truly appreciate you choosing Rare Carat!
Kind regards,
Matthew H.
Diamond Expert, Rare Carat
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