While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Looks like a very good product for the money. The display boards are simple to put together and light enough to carry into any exhibition. The carry bag is very handy for carrying.

Rated 5 out of 5 stars

We were making our office more COVID secure and whilst we already had enough social distancing in place, we decided to take it a step further and install full length perspex screens. Ordering was simp... See more

Rated 5 out of 5 stars

I rang and spoke to Vicky - very helpful and advised me on exactly what I wanted/needed. We completed the paperwork and settled the invoice. Delivery was scheduled for Monday 28th Se... See more

Rated 5 out of 5 stars

We ordered the screens to protect children in a busy school dining room during these difficult times (COVID 19). They provided a secure barrier with the upper half being clear for vision. They are... See more

Company details

  1. Office Furniture Store
  2. Manufacturer
  3. Promotional Item Store

Written by the company

In 1967 Roy Payn started selling office furniture in the West End of London and soon found that manufacturers were not flexible in supplying his customers needs, so he started manufacturing and repairing furniture to meet these needs. Rap Industries Limited is a family run business and has been established since 1975. We are UK manufacturers of portable exhibition equipment from our premises in Cambridgeshire, our products are designed by our in-house design department suitable for all office and exhibition solutions. Rap Industries Limited in-house printing services gives Rap the ability provide you with both high customer service and quality from enquiry to delivery. High quality vinyl, lamination and inks are used on all pop up displays. Accessories to enhance your pop up display include display lighting, portable display cases and graphic display counters. The premises is a modern 22000 sq ft freehold property on a 1 acre site and using modern computerised manufacturing methods enable goods to be manufactured and delivered to your door within a couple of days. Rap Industries Limited are known for our high quality products and service, that makes are customers use us time and time again. With the piece of mind that they are getting a high level of service at a very competitive prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saved my bacon

You guys totally saved my bacon with a fast turnaround on a pop up stand. Brilliant job. The printing and finishing is top class. Thank you.

25 September 2024
Rated 1 out of 5 stars

Checkout confusing; Courier fees too high

Payment gateway and subsequent checkout process is pretty confusing. UX needs to be simplified because all transactions go through PayPal. The 'Payment cards' box doesn't render correctly.
Confusion about a £1 fee being charged, then reversed immediately... and then the order is confirmed on the Rapind website before the correct amount is charged.

Also courier fees are too expensive. Please choose a courier that doesn't penalise addresses in central Scotland.

12 June 2023
Rated 5 out of 5 stars

Excellent service …

Excellent service from Vicky throughout the process. The quality of the screens are excellent and I would highly recommend this company. Thanks.

29 September 2022
Rated 5 out of 5 stars

Great service

Great service, message left on answer machine, received a call back within the hour. Competitive quote received and order placed.
Professional, hassle free service.
Well done!!!

5 August 2022
Rated 5 out of 5 stars

Great company

All the people involved in this purchase have been really helpful and friendly. Thank you for getting this purchase so quickly.

7 July 2022
Rated 3 out of 5 stars

Service prompt and quality product

Service prompt and quality product.

Even though there is clear advance warning of the the delivery process, it isn't great to have 2x acoustic screens arrive on a pallet the size of a small shed, that you have to unscrew and then dispose of yourself - it would put me off using this company again.

5 April 2022
Rated 5 out of 5 stars

Great service

Great service, very easy to deal with and quick delivery. I would highly recommend and Kayleigh is a credit to the business.

23 December 2021
Rated 5 out of 5 stars

Awesome Customer Service. Thank you!

I am throughly impressed by how quickly our order was taken care of. Ashleigh was always quick to respond with an question and need I had. On behalf of the US Air Force Medical Clinic here in Germany, we thank Ashleigh and your team for taking care of us.

11 December 2021
Rated 5 out of 5 stars

Good Product, Great Service

Product exactly as described. Extremely helpful customer service. Quotation for custom requirement provided quickly. Production and delivery on time without issue. Would order from them again - and actually already have.

1 November 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look