Sent a package from uk to singapore. Suitcase arrived broken and company refused to accept responsibility. Atrocious customer service! Avoid at all costs.
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See what reviewers are saying
I only dealt once with Rapid Parcel on November 2013 and I have to say I was quite satisfied. The parcel arrived to Italy without any damage and all the content was in perfect conditions. The only pa... See more
I have been using DHL service via excess baggage (RAPID PARCEL) from Heathrow airport few times. But this time is quite dissapointing. Normally it will takes about 3 working days to arrive but thi... See more
I am a small business owner handling a number of retail and wholesale shipments each month. As a parcel comparison site, I would rate Rapid Parcel as the best out there for the straightforward and c... See more
Company details
About Rapid Parcel
Information provided by various external sources
Parcel Delivery Savings
At Rapid Parcel, we offer discount parcel delivery services from the world's leading brand-name courier companies.
Combining 3 decades of delivery expertise and the latest website technology, Rapid Parcel brings you the cheapest, simplest and quickest way to send your parcel and paperwork anywhere round the world.
It's Quick, Simple & Easy
Our intuitive website is straightforward and easy to use, all you need to do is enter your parcel weights & dimensions, chose your preferred service and enter a few delivery details. Our system will produce an address label, which you print, attach to your package and then hand to courier. Done!
The Best Couriers
We are proud to offer the services of the world’s most reliable & reputable couriers
City Link | CitySprint | DHL | DTDC
FedEx | Palletways | Parcelforce | UPS
Through Rapid Parcel you can choose the carrier that best fits your needs
1st class customer service
We are pleased to offer you not only leading industry prices but first class customer support to help you if you need a hand when making an order or have a question about the status of your parcel via phone or email. We are also on hand via Live Chat Monday-Friday if you have any questions.

Business Shipping Rates
If you are a regular sender we recommend you sign up to our business account to enjoy greater savings and give you access to our range of tools which let you bulk book parcels to save even more time.
UK & Worldwide Delivery
We offer a range of competitively priced International services including Economy, Express (Next Day) & Timed (Morning delivery) options. Within the UK we also offer SameDay deliveries and Pallet services as well as the above services.
Online & Mobile Tracking
Track your parcel online or via your mobile with Rapid Parcel. You can opt in to receive SMS delivery confirmation messages and we’ll be in touch direct if anything needs your attention when the parcel gets to destination country.
Contact info
4 Hannah Close, NW10 0UX, London
- 0208 324 2062
- customersupport@rapidparcel.com
- www.rapidparcel.com
excellent....quick & secure..!!
Very fast & efficient , would definitely use again ..!
Much cheaper, much faster and much more convenient than Royal Mail
I really love the way Rapid Parcel picks up the parcels from my home and my friend in the USA cannot believe how quickly she receives her parcels. I found Rapid Parcel by comparing prices on the internet and am so happy I did find them. Thank you.
Delivered with speed
Excellent service would use again without hesitation....
A good service for a good price.
The parcel was promptly collected by UPS & delivered undamaged to the other end of the country. The only problem I had was the payment on line through Worldpay. Two small amounts were showing just before & after the correct amount.I had to get my banks help.
to eliminate this. It was worrying as I suspected fraud. I selected Rapid Parcel for price and that they did not insist on an account being set up, unlike many of the others.
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