Rapid Building Inspections Reviews 1,170

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Grace and Paul were fantastic in inspecting my newly built off the plan property. Everything from the coordination, to payment, to explaining every detail of defects identified on the property was do... See more

Rated 5 out of 5 stars

Very quick to call back and arrange the building inspection (within 5mins of leaving a message) and made allnthe arrangements with the estate agent. Got a phone call from the inspector summarising wha... See more

Company replied

Rated 5 out of 5 stars

Had the best building inspection ever! Anthony B was super thorough, friendly, and on point. He covered every nook and cranny inside out, from doors and windows to the space between roof and ceiling.... See more

Company replied

Rated 5 out of 5 stars

Chris was great. He did an extremely thorough pre-sale inspection of our house, communicated very clearly on every issue he found, took the time to explain each issue and gave excellent advice as to h... See more

Company details

  1. Home Inspector

Written by the company

Here at Rapid, we help take the stress out of the purchasing process by making sure you are not investing in something which could potentially cost you thousands down the line. We provide a detailed, simple to read report along with a 24-hour turnaround guaranteed. Team members are available 7 days a week to answer any questions and get your inspection booked in hassle free!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Did a great job

Did a great job, very thorough. Explained everything very carefully and fully over phone. But have not received the report yet.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Grace and Paul were fantastic in…

Grace and Paul were fantastic in inspecting my newly built off the plan property. Everything from the coordination, to payment, to explaining every detail of defects identified on the property was done with high professionalism. I am very impressed with their service!
Will definitely recommend these two for future inspections.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Used Rapid Building Inspections 2x…

Used Rapid Building Inspections 2x during my recent home buying journey & each time they provided extremely quick communication & great ability to book an inspection within a short amount of time. Payment process was easy, email, phone & text communication so I could move quickly when I found the property I wanted. Inspections were very thorough, Mark the inspector provided great feedback on what findings meant so I could understand the future implications & made me feel confident in my home purchase. Highly recommend. Will continue to use Rapid Building Inspections for future needs.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Rapid

Chris was great. He did an extremely thorough pre-sale inspection of our house, communicated very clearly on every issue he found, took the time to explain each issue and gave excellent advice as to how to remedy anything potentially problematic. He is very professional, friendly and a delight to deal with. Highly recommend his and Rapid Building's services.

12 February 2026
Unprompted review
Rated 2 out of 5 stars

Feel cheated

I just got my Building Inspection for a property that I just purchased.  I have to give feedback on what I think is a thoroughly confusing and expensive report.  Honestly, I think I need a lawyer to read the darn thing.  Its all couched in legalese that appears protects the company itself more than providing a viable report for the user.  Among other things, the inspector did not look into the roofing area because it was apparently too small.  Was unwilling to see if the AC system was operative. Took some pics. Would not brief me personally about what he saw/observed and simply said ‘read the report’. He was in the unit for 15 minutes and then I get sent a report I doubt he even understands!  All this for $470!  I feel somewhat cheated to be totally frank with you.

24 February 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Alan, thank you for your feedback however we feel it necessary to point out some inaccuracies. Firstly, all inspections are completed to Australian Standards AS4349.1 and AS4349.3. These outline the legal requirements for safe access to the roof space which are also listed on the engagement agreement. In the case of this inspection, the access hatch did not meet the minimum requirements for access and thus cannot be entered. In regards to your AC claim - despite Air Conditioning being out the scope of a pre-purchase inspection, the inspector did test this via the remote and while it did not switch on it is incumbent on you to obtain a specialist air conditioning inspection to determine any underlaying issue. While you are welcome to contact the inspector for any additional queries based on the reading of your report, it is at best inaccurate to suggest that he does not understand the report produced and sent to the client.

Rated 1 out of 5 stars

Worst company ever

Worst company ever!!
Feeling very taken advantage of!
Did not fulfil the one request I’d asked David for.
As a widow on one income I took a shorter shift at work so I could be there only to be told by inspector he would NOT address my issues first as requested rather spent the hour I was on break inspecting a fence and grass area I was NOT interested in and as the OWNER was just trying to get clarity on ONE particular issue which I confirmed with David days PRIOR.
Total waste of time and money
Report is not clear
All over the place and does not specify specific areas.
Have had over 20 reports done over my years and this company is by far the worst!
Then when you try to contact them about not specifying areas or rooms they do not reply.
TOTAL WASTE OF MONEY!
Inspector even had the hide to request previous report be sent to him from another company which I wanted more info from Rapid on ONE particular area.
Foolishly I obliged yet STILL was not provided with a details of the SPECIFIC area I asked to be inspected!
AND THE REPLY FROM YOUR COMPANY IS FALSE ON ALL LEVELS.
I am more than happy to have a full report that’s what I paid for. WHAT I wanted and requested was the EXACT LOCATION of the noted pest damage.
I appreciate my 40 year old house has many issues as to why I wanted a complete report.
This is NOT the issue and the reference you are trying to make is a form a defamation!!!!
At no time have I wanted an incomplete or bias report!!! How ridiculous of an accusation considering I want to know exactly what I need to fix!!!!
This is gaslighting in its purest form.
I paid 600 and spoke to David via phone and email asking for the inspector to focus on where the damage is and provide the EXACT location.

25 February 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Thank you for your feedback, however we would like to address some inaccuracies. Firstly, all inspections are conducted according to AS4349.1-2007 and AS4349.3-2010 which require an inspector to accurately report on the condition of the property at the date and time of inspection. We note from your emails that it would appear you had a buyer leave during the course of the inspection due to the defects found and you requested a separate inspection in order to ascertain the validity of this report. Unfortunately, during the course of the RBI inspection numerous defects were found that are required to be reported on under the above Standards. The role of an inspector is to provide a balanced and unbiased report of the condition of the property at the date and time of inspection. It is not to provide opaque or limited information that better suits the narrative of a vendor. While we do appreciate your concerns, RBI has completed the inspection in full compliance with the standards and is pleased to have been able to provide you with an accurate representation of the property at the date and time of inspection.

Rated 5 out of 5 stars

Excellent Service

I contacted 3 businesses for an inspection . David’s response was rapid and thorough and I felt my questions were all answered . Information on the BAL rating was provided and he directed me to where I find this out .
Lots of communication and the thorough report sent through within 24 hours .

19 February 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Beth, thank you for your feedback, we are pleased to have helped and have shared your feedback with David.

Rated 5 out of 5 stars

We had Rick go through a property for…

We had Rick go through a property for us in North Lakes, he was amazing and very thorough and made us feel confident to go forward with the purchase with a minor list of things he recommend to get fixed to keep the house in good condition.

20 February 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi, thank you for your feedback. We have passed on your comments to Rick and are pleased to hear you were able to proceed with confidence in your purchase.

Rated 5 out of 5 stars

Really appreciated the swift comms and report

Really appreciated the swift communications, availability to book in the inspection within a day or so, and quick turn around of report! Thank you!

17 February 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Emily, Thank you for your kind words. We’re glad we could assist you quickly and make the booking and reporting process smooth. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Highly recommended Rapid Building Inspections

Mark was promptly on time, very amenable and happy to chat about our concerns with the property prior to undertaking his inspection. His debrief following the inspection was thorough and detailed, as was his written report and we were very pleased with the whole experience. We would be very happy to use RBI again, and have already recommended them to others!

10 February 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Andrea, Thank you for such a fantastic review. We’re delighted to hear that Mark took the time to understand your concerns and that you found both the debrief and written report thorough and helpful. We really appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Cannot recommend highly enough

Very quick to call back and arrange the building inspection (within 5mins of leaving a message) and made allnthe arrangements with the estate agent. Got a phone call from the inspector summarising what he found once the inspection was completed and the completed report was sent shortly after. Very friendly, courteous and knowledgeable staff. Cannot recommend highly enough

31 January 2026
Unprompted review
Rapid Building Inspections logo

Reply from Rapid Building Inspections

Hi Joanne, Thank you so much for the great review. We’re glad we could respond quickly, handle the arrangements smoothly, and provide a clear summary and timely report. We really appreciate the recommendation and your kind words about the team.

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