Rainbow ShopsReviews 

73,473
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 4,805 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the great prices, quality, and wide variety of products available, making it a go-to for many. The online ordering process is frequently highlighted as easy and convenient, with many appreciating the option for in-store pickup to save on shipping costs. Reviewers also commend the fast delivery and the accuracy of items matching their online descriptions and photos. However, some people mentioned issues with sizing, noting that items might run smaller than expected, and a few experienced problems with product quality, such as poor stitching or thin material. There were also occasional reports of orders not being completed or difficulties with package location during in-store pickup.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the quality, comfort, and affordable prices... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the items... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and timely deliveries, with... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of online ordering, fast shipping,... See more

Price

Customers had positive experiences with price, consistently finding great products at reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices, easy online ordering, fast shipment and wonderful quality! I will be ordering again & again! I had never heard of Rainbow Shops until I visited a friend in Mobile, Alabama and we sho... See more

Rated 5 out of 5 stars

Nice clothing and price, sizes may run smaller than usual size so go up one size to fit comfortably. Delivery was professional and the store clerk was also while I did a return item: overall good expe... See more

Rated 5 out of 5 stars

I've placed several online orders at Rainbow for shipping to my home but this was my first time shipping to a retail store. Although shipping is free to a store, it seems to take longer than usual for... See more

Rated 5 out of 5 stars

I received my order and I was over the moon with what I received. I was so excited with that delivery. Everything was perfect and the size was right so I had no issues whatsoever. Greatest experien... See more


Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Lingerie Store
  4. Plus Size Clothing Store
  5. Shoe Store

About Rainbow Shops

Written by the company

Rainbow Shops is a fashion retailer which sells affordable clothing, shoes and accessories for Women, Juniors, Plus Sizes and Kids. You can shop at over 1,000 locations in the United States, Puerto Rico, US Virgin Islands and online at RainbowShops.com.

We offer everyday low prices - no need to wait for a sale.

Everyday Free Shipping on orders over $50 - no coupon code needed.

Free Returns to our 1000+ Stores.

Visit us daily - 100s of new affordable clothing styles are added to our website every day.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

73K reviews

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4.4

All reviews

(73,473)

4,502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Review

The website was easy to access. I didnt have any major issues. The delivery was great as well. The price for the pieces were as expected

18 June 2026
Rated 2 out of 5 stars

Many of the item I purchased was too…

Many of the item I purchased was too large or too small most of the items look nothing like they looked on the app

25 June 2026
Rainbow Shops logo

Reply from Rainbow Shops

We appreciate your feedback regarding the sizing and appearance of the items. We are reviewing our product descriptions and images to ensure better accuracy.

Rated 5 out of 5 stars

A Great Day


The delivery was on time the product was everything I expected, I love going to the Eastgate store in Roseville Mi. the employees there are so friendly and polite the store is always organized and clean

25 June 2026
Rated 2 out of 5 stars

Terrible Quality

The quality of one of the dresses was absolutely horrible. I usually am satisfied with Rainbow clothes so I tore off the plastic hanging loops and threw away the mailing slip to return it. Now I am stuck with a dress that the stitching is off and 2 sizes smaller than what was ordered.

25 June 2026
Rainbow Shops logo

Reply from Rainbow Shops

We're very sorry to hear about the poor quality of the dress and the issues with the stitching and sizing. We understand your frustration. We will further investigate this.

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