Radiator Outlet Reviews 

20,159
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times and the wonderful quality of the modern radiators they purchase for their homes. Many consumers also mention that the office staff is very helpful and friendly, making the entire purchasing process completely straightforward. Reviewers consistently state that prices are competitive and the website is very easy to navigate. However, some reviewers noted frustrating issues with missing parts or specific components arriving incomplete from their initial orders. Some people also mentioned that the included mounting brackets could be improved to better prevent rattling noises during use.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the items look great and match their... See more

Delivery service

Customers report widespread satisfaction with the delivery service, frequently highlighting the fast and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items look fantastic, feature a good... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick and efficient delivery... See more

Order

Consumers find the ordering experience to be highly positive, praising the simple online process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering couldn't have been easier, full descriptions with everything they sell, and easy to contact if you need too. Price was good, and delivery was fast and efficient, their own van and driver, cou... See more

Rated 5 out of 5 stars

Fantastic selection of radiators on an easy to navigate web site. The radiators were delivered within a few days and the chap was kind enough to carry them into the garage for my wife (I was out.) As... See more

Rated 5 out of 5 stars

A great looking radiator, needed a low height to replace an existing one under a low window sill in a conservatory. This was exactly the right size. Comes with all the fixtures. Ordered corresponding... See more

Rated 5 out of 5 stars

Radiator Outlet had exactly the radiators I needed. Ordering was simple and they were delivered quickly. Delivery was FOC too which made them even better value. The radiators are now installed in my h... See more


Company details

  1. Boiler and Heating Service

About Radiator Outlet

Written by the company

Radiator Outlet – Your trusted UK-based heating supplier

Radiator Outlet is a well-established, UK-based company dedicated to providing top-quality radiators without compromising on affordability. Since 2015, we've been warming homes across the UK, earning the trust of thousands with our commitment to excellence.

We are a one-stop shop for budget-friendly radiators that deliver exceptional warmth and style. Our radiators are crafted with meticulous attention to detail, using high-quality materials and an unwavering commitment to maintaining impressive heat outputs.

In an era of rising costs, Radiator Outlet remains steadfast. We continue to produce radiators with the same high-quality materials, ensuring your home receives the warmth it deserves. Our radiators don't just heat your space; they're designed to complement your home's aesthetic, adding a touch of style to every room.

Unlike some competitors, we manage everything in-house. From manufacturing our radiators to storing them in our warehouses, we eliminate worries about delays and stocking issues. This ensures a seamless, trouble-free shopping experience for you, our valued customer.

Hassle-free 10-year warranty

Your journey with Radiator Outlet doesn't end when you buy. We stand by the quality of our products with a hassle-free 10-year warranty. Your satisfaction is our priority and our dedicated team is just a call or email away to address any concerns promptly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.7

All reviews

(20,159)

1,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle free, 10 out of 10.

Fast, efficient service at a reasonable price.
The staff at the new shop in Nottingham was a great help, needed to exchange an item, no hassle, friendly service.
I'm rennervating my house and have brought 10 radiators in the last few months, 10 out of 10 service.

16 June 2026
Rated 5 out of 5 stars

Good quality product

Good choice, variety and sizes of radiators available. Very easy to order with quick and efficient delivery, driver put the rads where we asked him to.
Quality of the radiators we ordered was excellent.
We've used Radiator outlet before and will use them again. Definitely recomend.

19 June 2026
Rated 4 out of 5 stars

Radiators - horizontal & Vertical

The radiators look good and are really nice, good quality and really speedy delivery. My only gripe is the brackets, not to the same standard as the radiators, they were not straight or square, hence when you looked at them from above as they were visible from the top of the radiator it is very bad.

11 June 2026
Rated 1 out of 5 stars

Horrendous customer service

No problem with the product but their delivery and customer service absolutely suck - avoid if you can buy elsewhere.

Ordered a radiator but, despite staying in all day, didn’t receive it. Checked the delivery company’s tracker to see it had been signed for just after midday.

Messaged the delivery company and Radiator Outlet but only the delivery company responded, saying they’d left it at my neighbours at 83. I’m no. 75! Explained that they are not my neighbours, to be told Radiator Outlet had given my number as 85.

Went to no. 83 who told me they hadn’t received a delivery and 85 were not in.

Chased radiator outlet the next day who did respond with a photo of 85’s doorstep (despite them saying they’d delivered to 83 as there was no answer at 85).

I did receive a call from Radiator Outlet, and they offered to send me another radiator, which I accepted.

The next weekend I went to no.85 again and they found the radiator, which had been left at the side of their house (in the rain).

I told Radiator Outlet that I’ve found the first radiator and they didn’t respond.

A couple of days later I got a call from the delivery company to arrange the collection.

I contacted Radiator Outlet another two times again, no response. Glad I did the decent and honest thing (even if I had to wait in again all day for a third time!) but their distain for their customers is very clear.

8 June 2026
Unprompted review

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