While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very happy with the service and attention given by the sales team. Shipping was super fast with in three days Italy to Hong Kong . Communication was excellent with multiple emai reply's same day for a... See more

Rated 5 out of 5 stars

I’ve found Racing One Lab during my last trip to Italy, I was looking for a full exhaust system for my 2022 KTM 1290 Super Adventure R. They took the time to explain me about the options I had with Ar... See more

Rated 5 out of 5 stars

Max was very helpful and understanding. I ordered a Remus Exhaust, it took a while to arrive at racing one labs and I got a bit worrying, but he assured me it was on it's way. We had quite a lot of e... See more

Rated 5 out of 5 stars

Excellent service and prompt replies to emails with plenty of helpful information. Great products at fantastic prices. On top of that I was also offered an even better package deal as I purchased two... See more

Company replied

Company details

  1. Motorcycle Parts Store
  2. Motorcycle Equipment and Accessories Store

Written by the company

Ricambi, accessori, parti speciali moto e scooter di tutte le marche


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with the service and…

Very happy with the service and attention given by the sales team. Shipping was super fast with in three days Italy to Hong Kong . Communication was excellent with multiple emai reply's same day for all my questions. Will use this shop again.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Communication from Max

Great Communication from Max , Best price possible for what I ordered. 6 days Shipping from Naples to Australia. Fantastic service . Will be using Racing One Lab again.
Thanks Again . A++++++

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. After delivering the exhaust incomplete it took the seller 30 minutes to respond via Whatsapp and ensure the missing part gets delivered.

12 February 2025
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 5 out of 5 stars

SPARK exhaust headers ordered

SPARK exhaust headers ordered. Excelent customer support via whatsapp. Hope to deal with you soon. Highly recommended.

7 February 2025
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 5 out of 5 stars

RacingOneLab is a trusted store!

Received the Arrow exhaust super fast. Very happy with it.

Although I had ordered the Spark exhaust in September and waited a long time. I finally decided not to wait any longer and switched to the Arrow exhaust and Max replaced it for me, although I was pissed off because Spark kept delaying the delivery and Max kept sending emails and never received a reply. I even sent an email to Spark but they dragged their feet on getting back to me about the delayed delivery. I thought it was the supplier's problem, not Max's, so I don't blame him at all because he has been running a store for over 30 years and his reputation is absolutely fine, and he can't help it if he encounters such a supplier. However, after switching to Arrow, Max received the product very quickly and shipped it to me immediately. It only took 3 days to ship to me. Super fast. That's why I trust RacingOneLab, he tried his best to help me even though I had some difficulties. I am very grateful to him. We should be more patient and communicate more while waiting for the product. I am sure you will get what you want. Believe me, RaceOneLab is not an evil store. They are very trustworthy and worth buying from.

12 December 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot ^_^

Rated 5 out of 5 stars

Eccezionale! Fantastico!

Great products, great prices, great service. Highly recommended for your motorcycling needs. I received my arrow exhaust in 1 week, delivered from Italy to Malaysia.

Do make sure to check for stock before making an order.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

The most terrible experience I ever had

The most terrible experience I ever had with an online store.

Order n. 9265
of 01/07/2024
Website stated up to 15 business days delivery for the specified Spark exhaust.
I paid EUR 943,28 same day and have been waiting for it ever since.
I sent emails to them almost every week asking for updates and always received apologies for Spark being slow.
Yesterday 22 Sep, after waiting for 2 months and 22 days (!) I finally gave up and asked for the refund.
In response I received yet another apology and promise to call Spark.
If you were unlucky enough to make an order before reading reviews here and haven’t received it within the specified timeframe please ask for refund right away.
I just hope I can get my money back without contacting their bank.

Update 26 Sep: Got another email from them on Tuesday, they told me the exhaust might be available Mid October. I replied that I don’t want to wait and asked for the refund again. Today is Thursday and no refund received.

Update 26 Sep #2: They told me that they issued the refund and asked me to remove negative review to protect their reputation.

Update 10 Oct: It’s been 10 working days and there’s still no sign of refund. I opened a dispute via my bank, let’s see how it goes.

Update 12 Oct: Received the refund from RaceOneLab.

As a result, my money was frozen for more than 3 months, multiple pointless emails, lost £13 on exchange rate, and still riding with my stock exhaust.

I wish I had ordered it from a reputable distributor in the U.K. instead.

1 July 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Good morning, we are sorry for this huge delay, but we have dozens of emails sent to spark certifying that the delays depend on them and not on us, we can demonstrate it without any problem, furthermore you invite customers to read the reviews before purchasing from us, ok we always hope to find intelligent people who read 95% of positive reviews and do not dwell only on that small percentage of 5% of negative reviews, which in our sector in which we have been operating for 20 years 5% of reviews is really little but physiological, we make about 4000 shipments a year and 5% of negative reviews in 20 years I believe is really a very low percentage. I also invite all customers to read the positive feedback that we have had on ebay for 15 years, and they are 100% positive feedback, and ebay rates us TOP RELIABLE SELLERS just open this link: https://www.ebay.it/str/racingonelab, as well as trustpilot rates us EXCELLENT COMPANY. In any case I expect a response from spark by today otherwise we will issue a refund as we do with all those customers who ask for it

Rated 1 out of 5 stars

Almost a scam experience, saved by Paypal…

I bought an exhaust for my motorcycle on August 1, and an expected delivery 15/20 business days later. No news the first days and I contacted the seller, who blamed LeoVince for the delay. 45 days later and after 2 failed delivery commitments by the seller, I was forced to make a claim in Paypal to get my payment back. Be extremely careful when buying from this seller.

1 August 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Good morning, we are sorry for this huge delay, but we have dozens of emails sent to leovince certifying that the delays depend on them and not on us, we can prove it without any problem, furthermore you ordered the product on 01/08/2024 WHEN LEOVINCE WAS CLOSED FOR SUMMER HOLIDAYS and we notified you that leovince was closed for holidays, leovince reopened on 26/08/2024 and on our website the shipping times are clearly described and are 20 working days, after August 26 we were ready for shipping on September 18 (16 days of waiting compared to the 20 declared on our website) therefore well ahead of the established times. I also invite all customers to read the positive feedback we have had on ebay for 15 years, and they are 100% positive feedback, and ebay rates us TOP RELIABLE SELLERS just open this link: https://www.ebay.it/str/racingonelab, as well as trustpilot rates us EXCELLENT COMPANY. In any case we are always sorry when delays happen, but never never never do they depend on us retailers, delays always depend on the manufacturer, if it were not so we would not be open after 20 years of high level activity.

Rated 5 out of 5 stars

lowest price

lowest price , shipped on time and the order was delivered earlier than i expected , defiantly will order again

15 August 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 5 out of 5 stars

These guys were the only ones that had…

These guys were the only ones that had the Leo Vince exhaust I wanted for my tracer 9 in stock and at a great price! Fast response times and shipping to UK wasn't too bad at just over 2 weeks, all fitted and sounds great! Thanks again!

30 July 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 5 out of 5 stars

trusted

took 3 weeks to arrive from italy to portugal but everything arrived OK

15 July 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 5 out of 5 stars

Perfect service

Good advice , quick delivery and good support afterwards. Very good and Quick communication

24 May 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 5 out of 5 stars

Everything good

After some worries due to freight company strikes, my Arrow exhaust landed. Thank you for good service and thank you for a good offer, and not least thank you for good communication.

19 April 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 5 out of 5 stars

Good customer service

Good customer service. Very fast customer service reply time (always responded to emails within five minutes). May be a bit longer sending time if product is not in stock but othervise 5/5!

8 April 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot

Rated 1 out of 5 stars

No refund

I purchased a muffler for my bike. It said it was due in stock in a few weeks. After a few weeks I had to contact them only to realise they couldn’t deliver this specific muffler.
They then offered to sell me another muffler and I decided on a cheaper one.
Since I had already made the purchase for a more expensive one, they were supposed to wire me the money they owed me. This never happened. And now, almost 5 months later and no money.
Clearly you can’t rely on this company being honest with your purchase. I would really avoid buying from them.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding.

I brought the mivv mark 3 complete exhaust for my 2018 kawasaki ninja...wow what a big difference now sounds like a real bike ...the reason i brought it off these lad was price in Ireland if you could find it would be 500 euros or more...i WhatsApp them and was told they would knock 20 euro off so i paid 350 euro with free shipping and no import tax to pay as coming from Italy...be patient as took 2 weeks to get to Ireland but trust me well worth the wait.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Very Helpful!

Max was very helpful and understanding.
I ordered a Remus Exhaust, it took a while to arrive at racing one labs and I got a bit worrying, but he assured me it was on it's way. We had quite a lot of email conversations and he always answered quickly. Transportation and packaging was quick and good. Would order here again!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Exhaust Arrow

Arrow exhaust delivered today and I am very satisfied. Quality and price perfect. Communication with the seller at a good level. He responded immediately to questions about availability. I recommend it.

31 January 2024
Unprompted review
Racing One Lab logo

Reply from Racing One Lab

Thanx a lot Roman

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look