Quicken Reviews 

83,255
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 27,695 reviews, most reviewers were somewhat happy with their experience overall. Many people have been long-term users, finding the product a valuable tool for managing personal finances, budgeting, and tracking. Consumers appreciate its reliability, ease of use for basic needs, and features like daily totals, reporting, and automatic backups. However, some customers also noted significant dissatisfaction with the annual subscription model and increasing costs. Many feel they are paying for numerous features they do not need, preferring the previous model of purchasing software outright. Some reviewers also reported issues with the user experience, including bugs, duplicate transactions, and difficulties syncing bank accounts.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience, with many long-term users appreciating its core... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction with... See more

Application

Clients share ambiguous opinions on the app, with some reviewers expressing satisfaction with its core... See more

Payment

Consumers express significant dissatisfaction with payment processes, particularly regarding the forced... See more

Price

Customers expressed significant dissatisfaction with the pricing, finding it too costly compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m a legacy Quicken user since the early 1990s. I hate the fact that you have moved to a subscription-based service that requires annual payments to manage my personal finances. I love the product, b... See more

Rated 4 out of 5 stars

I use Quicken for my own personal finances. I get a daily running total & a look at future totals as well when using the calendar feature. It gives me sense of security knowing what my finances loo... See more

Rated 4 out of 5 stars

I have used Quicken for 27 years and have saved meticulous electronic financial records from then through now. I wonder how I would do/plan my finances without Quicken. My only complaint is I used to... See more

Rated 4 out of 5 stars

We love Quicken. Our biggest complaint is we spent YEARS using inventory and had taken the time to do an amazing job keeping track of things (20 plus years). However, you got rid of home inventory... See more


Company details

  1. Software Company
  2. Non-Bank Financial Service

Information provided by various external sources

Different versions of Quicken run on Windows and Macintosh systems.


Contact info

3.7

Average

TrustScore 3.5 out of 5

83K reviews

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3.7

All reviews

(83,255)

27,680 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used quicken for many years

I have used quicken for many years. But there was a break in the middle of those years when i switched completely to using Apple computers only. It was great to have quicken once again some years ago and great to have it so well supported!

27 July 2026
Rated 3 out of 5 stars

Quicken has always been a good product

Quicken has always been a good product. There are continuous upgrades; none of which I want or need. All, it seems, so the company can rent the program to me rather than let me purchase it outright and upgrade every few years when I feel it’s needed. I used to OWN the program, since about 1994, and would purchase an upgrade every few years. No more, now I am forced to rent annually. Not happy about the constant charges!

27 July 2026
Rated 3 out of 5 stars

Backing up and saving data is…

Backing up and saving data is difficult. It tells me not to use One Drive, when I follow directions to move to local drive, directions are hard to follow and did not work. I tried twice. Mebe just me?

27 July 2026
Rated 2 out of 5 stars

Long time users only staying for legacy data access

Long time users, many features not working. Tax planning stuck on single filer and won't allow married. I've sent in tickets and never heard back from Quicken. Stock insight tool just wrong, even though I've put in all the details.

I'm planning to find another solution, but have been slow because of 15 years of expense data in the system. I wouldn't start with Quicken again.

27 July 2026
Rated 2 out of 5 stars

Simplifi won’t connect with Citibank

Simplifi by Quicken won’t connect with my Citibank accounts. I’ve reached out to customer support multiple times about this issue, and got the runaround. If I recall correctly, the last time I was told that it’s a third party issue, and there is no plan to resolve it. If you do any banking with Citi, do not bother paying for Simplifi, as it will give you an incomplete picture, defeating its purpose.

27 July 2026
Rated 3 out of 5 stars

It is inaccurate

It is inaccurate. I keep having to enter adjustment numbers to make the balances in Quicken match the balances in my bank and credit card accounts.

27 July 2026
Rated 3 out of 5 stars

lost ability

Disappointed in the lost ability to download activity to reconcile some accounts ie BofA Visa and retirement account with Merrill Lynch.

20 July 2026
Rated 3 out of 5 stars

I like the basics of keeping up with my…

I like the basics of keeping up with my finances via Quicken. I hate that I'm forced to pay for the online stuff when I have no need of it and don't want to use it. AND the last few times I've pulled it up to update finances, it's trying to force me to enter my user ID and password. What in the world for? I'm not going online!!! Ugh.

26 July 2026

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