Quick Plates Reviews 

639
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers had a great experience with this company. Customers frequently praise the extremely fast delivery times, smooth order process, and the remarkably easy, well-designed website for creating custom vehicle plates. Consumers consistently mention the helpful sales team responses, smooth ongoing communication, and the very quick document verification process required for ordering replacement plates. Some reviewers were not happy with delayed deliveries, long waiting times, or discovering necessary vehicle documents only after completing an online purchase. Other people also noted receiving incorrect plate sizes that did not fit properly, alongside minor cosmetic flaws in the overall product quality.

What people talk about most

Order

Reviewers highlight positive aspects of the order process, describing it as simple and straightforward.... See more

Service

People report satisfaction with the service, highlighting fast dispatch, fair pricing, and an easy-to-use... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a high level of disagreement. On... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting exceptionally fast shipping times... See more

User experience

Users describe positive interactions with user experience, consistently praising the straightforward and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Quick plates 100% reliable A very easy and efficient way to order number plates The website is very helpful and easy to navigate Once the order was completed and documents downloaded there wa... See more

Company replied

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied



Contact info

3.9

Great

TrustScore 4 out of 5

639 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(639)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy website to use

Easy website to use! Lovely selection of plates to choose from and fast response from submitting ID documents would deffo recommend

31 October 2025
Unprompted review
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Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 1 out of 5 stars

Awful service.

2 November 2025
Unprompted review
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Reply from Quick Plates

Hi Kianoosh,

We’re sorry to hear you feel that way. If there’s been an issue with your order, please get in touch with our team — we’ll be happy to look into it and resolve things promptly.

— The Quick Plates Team

Rated 5 out of 5 stars

We required a new front plate for our…

We required a new front plate for our car and the service was first class from beginning to end. Cost effective, professional with an adherence to correct procedures in securing a 'road legal' plate. Thank you.

30 October 2025
Unprompted review
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Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 4 out of 5 stars

Got there in the end despite my mistake

All good in the end given the deadline with the DVLA and me making a mistake. Thank you all happy happy.

25 October 2025
Unprompted review
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Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Outstanding plates and service

My plates arrived a mere 20 hours after ordering. Incredibly efficient. Relatively straightforward to order on-line and good to see proof of I.D. required to help keep things legal. Great smart quality plates too and excellent fitting instructions if needed. Well impressed.

28 October 2025
Unprompted review
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Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Good customer service

Very good and fast customer service would definitely recommend

27 October 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 1 out of 5 stars

Avoid

I sent in all the required documents, photo of drivers license taken and order refused due to screenshots not being allowed. Now they are saying my document it invalid as it's only valid for 3 days and now their not giving a refund. This is infuriating as at time of order all documents were valid and I've never known a photo to be classed as a screenshot. I would avoid this company!!!! Stolen money

27 October 2025
Unprompted review
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Reply from Quick Plates

Hi Louise,

We’re sorry you feel this way, but to clarify — your order was not refused because your documents were invalid at the time of upload, but because what was provided were screenshots, which the DVLA does not permit us to accept. As a DVLA Registered Number Plate Supplier, we must follow strict identity and entitlement checks.

We also gave clear guidance on how to resubmit the correct documentation so your order could be completed. Your entitlement certificate has since expired, which means we legally cannot despatch platesuntil valid proof is provided.

We don’t withhold any money unfairly, and we’re always happy to complete orders as soon as valid documentation is received.

— The Quick Plates Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Communication A*.

24 October 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 1 out of 5 stars

Total waiste of time

Total waiste of time, I’m currently getting my credit card company to refund the money they stole,
It’s cheaper and easier to go to Halfords.

20 October 2025
Unprompted review
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Reply from Quick Plates

Hi Lewis,

Sorry you’ve had a frustrating experience. For number plates, DVLA/RNPS rules require us to verify proofs before we can legally dispatch them. We’re not holding or “stealing” any money—your order is simply on hold pending the required documents.

Once received, we’ll dispatch immediately.

Note: All UK plate suppliers (including Halfords) must check proofs; this isn’t optional.


Quick Plates Compliance Team

Rated 2 out of 5 stars

No Documents - lose your money

Just be aware that you won't get your money back if you can't provide the documentation that they require. I wonder exactly how many of the orders they actually do. I was staying away so didn't have the documents to hand and this is all hidden in a tiny terms and conditions section before you pay. So no documents - you'll lose your money

18 October 2025
Unprompted review
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Reply from Quick Plates

Hi Tim — thanks for the feedback, and I’m sorry for the frustration while you were away.

Just to clarify: the ID and entitlement checks aren’t “our rule.” They’re UK law that’s been in place for over 20 years, and every legal number plate supplier must follow them. We flag these requirements before you place an order, because we can’t legally despatch plates without seeing the correct documents first.

If you don’t have the documents to hand, we can keep your order on hold until you’re back and able to send them.

Nothing is “hidden in tiny T&Cs”—we aim to make it clear up-front so there are no surprises.

Rated 5 out of 5 stars

Love my custom license plate

Love my custom license plate! It came out perfect — great quality, clear print, and fast delivery. Definitely worth it!

14 October 2025
Unprompted review
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Reply from Quick Plates

Thanks so much, Wong Racing! 🙌
Thrilled the custom plate hit the mark—top quality, crisp print, and quick delivery is exactly what we aim for. If you need another set or a track-day spare, we’ve got you. Enjoy the miles (and the laps)!

Rated 1 out of 5 stars

Rubbish! Avoid At All Cost!

Order No. 67260 placed end of September. Ordered rear but received front number plate. In fairness, following a reply within 48 hours and submitting a photo of the wrongly received plate, I was told a replacement would be sent. However when I chased delivery I was told that it had been dispatched and that if it hadn’t arrived I’d have to take that up with Royal Mail!!! Seriously??? This is my responsibility? Royal Mail are your chosen delivery company…… they’ve not fulfilled your contract. You chase them up. I’m in business myself, and I would be horrified if one of my employees gave this as a response. I’ll give it a little longer and take it back up with them and demand a refund.

15.10.25: updated to say that they are ignoring all communications and my request for a refund.... all over less than £30. So I'm updating to make this ONE Star and to add a warning to the subject 'Avoid At All Cost!'

19/10/2025: I’ve kept a close eye on my junk folder. I always do when in dispute with anyone. All your previous emails came in perfectly well. I’ve replied to your original emails and sent a fresh enquiry through your website. Nothing. I have given you until Monday to refund me or else I will file a complaint through my credit card company to retrieve the money. The reply you’ve given doesn’t stack up to the experience I’m having. If it did you’d have emailed me as well as responding on here for ‘your audience’

21.10.25. To test the level of ignorance I emailed again and got absolutely no response. So anyone reading this should disregard their response. It’s just for show. They cannot be trusted.

29 September 2025
Unprompted review
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Reply from Quick Plates

Hi — thank you for your review, and we’re sorry to hear you’re frustrated.

We just want to confirm that we have replied to all emails regarding this order, including your most recent message. If you haven’t seen a response, please double-check your junk or spam folder as our emails can sometimes land there.

We absolutely do not ignore customers — if anything has been missed, that’s certainly not intentional, and we’re keen to get this resolved for you quickly.

Rated 1 out of 5 stars

Beware of this site and the information…

Beware of this site and the information that they ask for. They don’t tell you until after your purchase that they will not send you the plates until you provide proof of ownership of the number plate. I accept that you need to show the V5 as I did this in my local shop, but they also want a copy of you driving license or other personal identification like bank statements. None of this other information was required over the counter at my local car accessory shop. Seems suspicious, so I would rather lose the money than give them personal information that is not needed by other suppliers. They also don’t contact you to and just wait until they get the information or you lose your money. I would avoid using this company.

10 October 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Paul — thanks for your review, and we completely understand your concern.

Just to clarify: the documentation we request is not unique to us — it’s UK law, in place for over 20 years, and every legal number plate supplier (including physical shops) is required to request proof of ID and entitlement (e.g. driving licence + V5C, V750, V778, eV948 etc).

Some shops unfortunately ignore the rules, but we follow the DVLA regulations exactly as we are legally obligated to — this protects you from number plate fraud and keeps the plates 100% road-legal.

We do make this clear before checkout, and we also email customers straight away if documents are missing — we never sit back and hope.

You are absolutely not at risk — your data is handled securely and only used for DVLA compliance. If you’d like, we can guide you through it quickly or happily hold the order until you’re ready.

Happy to help anytime.

Rated 5 out of 5 stars

This company was very helpful

This company was very helpful
With there advice , delivery was swift and contacted me every step of the way thank you

9 October 2025
Unprompted review
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Reply from Quick Plates

Thank you, Angus — really appreciate the kind words!

Delighted to hear you found our advice helpful and that the delivery updates kept you fully in the loop. We always aim to make the process smooth and stress-free from start to finish.

Thanks again for choosing us — and if you ever need anything else, we’re here to help! 🚗✨

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Very happy customer

8 October 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you, Georgina — really appreciate your feedback!

Delighted to hear you were happy with the service and communication. We always aim to keep everything clear, quick and hassle-free for our customers.

Thanks again for choosing us — and if you ever need anything in the future, we’re here to help! 😊

Rated 1 out of 5 stars

Go elsewhere for your number plates !

I ordered front and rear 3d number plates for my car but after approx. 4 weeks, one of the letters became unstuck on my front number plate and I informed Quick Plates, they sent a replacement number plate quite quickly, which was well received. However, after another two weeks, my rear number plate has the same issue.

I emailed Quick Plates with photos to show the issue with my rear plate to their enquiries email (same as when I reported the first issue), and I have not received any communication from them at all. I have now emailed them a further 3 times and I have yet to receive a response or any confirmation that they will resolve the issue with my faulty plate. I am very frustrated with the service, and I will not use them again. There is no contact telephone number, and I have also tried to contact them via their Instagram account but again no response !!!

I would recommend that you look elsewhere when buying your number plates as I presume that I have now lost my money. I will be contacting the trading standards in the UK as they are in breach of the Consumer Rights Act 2015.

Update 24th October 2025: although Quick Plates have replied to my review on Trust Pilot, I still have not received any contact via their only communication channel. I have checked all my email folders including junk/spam folder and still no response. They have my telephone number but have not tried to contact me through this channel. My last email was sent on 8th October 2025 and still no response. I have now had to purchase another set of plates from another supplier. My original statements still stand true.

Update 11th November 2025
I have sent Quick Plates a formal letter to their registered office address requesting a refund or legal proceedings would be taken. I have now received my refund, thank you Quick Plates! It should not come to this type of engagement to resolve the issue of a faulty product and as mentioned in my review I would avoid doing business with this company.

28 September 2025
Unprompted review
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Reply from Quick Plates

Hi Darren — thank you for getting in touch, and we’re very sorry to hear you’ve had this frustrating experience.

We just want to confirm that we have replied to all of your emails regarding this issue — if you haven’t seen any responses, please check your junk or spam folder, as sometimes our emails can land there by mistake.

We absolutely are not ignoring you, and we’re committed to resolving this for you as quickly as possible.

Rated 5 out of 5 stars

Quick order and when I called up to…

Quick order and when I called up to change delivery service the company sorted it very quickly

6 October 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, Joe!

Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers.

Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

Great to deal with!

Thank you for an excellent service and keeping me up to date every step of the process.

2 October 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, Shabana!

Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers.

Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

Easy process to follow and despatch is…

Easy process to follow and despatch is lightning quick!! Just literally follow the clear instructions.

26 September 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, Mark!

Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers.

Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 1 out of 5 stars

Sent wrong plate and now refusing to…

Sent wrong plate and now refusing to change obviously they can’t read the V5C documents 🤤

25 September 2025
Unprompted review
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Reply from Quick Plates

Hi there — sorry you’re unhappy.

We’ve checked the order against the details submitted and the plate we sent matches exactly what was ordered.

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