This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Outdoor Furniture Store
- Bar Restaurant Furniture Store
- Furniture Accessories
- Furniture Accessories Supplier
- Garden Furniture Shop
- Sofa Store
Written by the company
A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture
Contact info
Unit 8 Whitacre Road, CV11 6BX, Nuneaton, United Kingdom
- 02476642139
- sales@quatropi.com
- www.quatropi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality Company
Excellent quality furniture and excellent, friendly service. Delivered within ten days and fitted on sight. We would absolutely use Quatropi Furniture again. They were brilliant.
Living room side unit
Purchased a living room side unit in light oak absolutely blown away with the quality of the item bought, delivered on the date and time given by 2 very helpful delivery drivers, will definitely be using Quatropi furniture again a 10 out of 10 service
Lovely quality furniture I purchased a…
Lovely quality furniture I purchased a corner bench seat and tv unit both excellent quality. Delivery was excellent
I have previously purchased from…
I have previously purchased from Quadropi Furniture and then saw the sale on. Item purchased was ex-showroom but I was very happy with the purchase. Great after sales. Will definitely purchase again.
Very good delivery service
Very good delivery service. Would recommend. Worth paying that little extra for an assembled piece of furniture dilivered to the room of choice undamaged.
The furniture itself was exactly as I imagined and very very happy with it. Top quality.
Very impressed.
Very impressed.
Purchased a dining table, bench seat with 4 dining chairs. It was a most pleasant shopping experience, from the initial order to delivery
Certainly a company I will be looking at again for any other purchases.
Many thanks
Michelle.
The service was quick and efficient
The service was quick and efficient. I ordered and received delivery of my new sofa within 10 days! It’s a modular sofa and each part was separately boxed making it easier to get into the home.
Amazing Furniture, even more amazing Customer Service
I can only really confirm what the other reviewers have stated. The furniture we've purchased is amazing....we've purchased a couple of egg chairs for our Autistic son, who certainly doesn't lower himself gently into them, and they still look as amazing today as they did when we purchased them.
And, as others have said, the customer service is second to none. I mislaid or lost some parts after wintering up and phoned customer service to see if they had spares....they arrived 2 days later....amazing....I can't recommend Quatropi enough. Thank you so much....(I stress loads when I can't find something and drive my family mad....they're even more grateful to you!!!)

Reply from Quatropi Furniture
Excellent service and a perfect resolution!
We recently ordered a dining table from Quatropi and, while the design was beautiful, the tabletop colour wasn’t quite what we expected. I reached out to Customer Services and was genuinely impressed by how quickly and professionally the issue was handled.
A huge shoutout to Lyndon in Customer Services, who went above and beyond in resolving everything. He was friendly, understanding, and incredibly efficient - arranging a replacement tabletop with no hassle at all. The whole process was smooth, transparent, and far better than the service I’ve had from most furniture companies.
The replacement arrived in perfect condition, and we absolutely love it. Quatropi’s products are stunning, but their customer service is what really sets them apart.
Highly recommended!
Fab Furniture
We ordered theGlasgow reclaimed oak round table with the six chairs! Absolutely love it!! Well worth the money and the customer service is first class!!
Great item and fantastic customer…
Great item and fantastic customer services. Delivery drivers are extremely good, respectful of the item and placed in the room of choice. Recommended.
Fantastic customer service
Fantastic customer service, quick delivery, excellent product quality. Thanks :-)
Fantastic Company
Stunning dining table and chairs and sideboard, top quality, no flat packs!. The Quatropi team from sales to delivery are amazing. The best I have come across. Can't praise them enough.
Amazing company
Amazing company, everything went smoothly and delivery boys were very helpful, big thank you!!
It a beautiful sofa l gave it 4 stars…
It a beautiful sofa l gave it 4 stars because the headrest kept lifting and folding but overall it’s a good sofa
Fabulous customer service
Fabulous customer service, kept me up to date with my order and the delivery and the delivery guys were lovely ☺️
Great sofa, great staff
This company not only sells high quality products but gives high quality customer service. After a blip with our delivery date due to staffing issues, we were then prioritised by Anthony and Alex, usually head of sales, made the delivery in person to us. We live a very long distance away and we’re very grateful. He was fantastic during the delivery process and we love our Merlin Chaise sofa. Only negative is the electric recliner is a little slow but hey, life is so fast paced these days, taking things slower isn’t always a bad thing🤗.
Great quality furniture
Great quality furniture, good customer relations, delivery brilliant
Absolutely superb customer service from…
Absolutely superb customer service from both Jack & Lyndon. Thank you both!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







