Good delivery service. Arrived on time and sturdy product. Sadly we have been unable to fit as yet due to removal of existing seat so can’t comment further. One star lost in view of number of requests... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good choice of products. Great prices. But somehow the postcode got mixed up and no matter what I did you wouldn’t correct it and hence delivery was a nightmare! In the end I had to ask for deliver... See more
What a service item delivered with slight damage report to company and was thinking here we go with back-and-forth emails and phone conversations to get replacement. Did one email to Muzammil Item re... See more
Company replied
Amazing service from QS Supplies, I had to make 2 changes due to builder errors. Cancelled orders, every person I dealt with gave exceptional service- Muzammil, Sadiq, Vanish and Sarah [sorry if I mi... See more
Company details
About QS Supplies
Written by the company
QS Bathrooms, where you’ll find a large selection of quality and contemporary bathrooms, all at hugely competitive prices.
QS Supplies holds direct accounts with most major manufacturers and this ensures that we can offer you some of the best prices around. We offer designer luxury bathrooms without the designer price tag!
We aim to make internet shopping as simple and secure as possible which is why we have designed our site with you, our valued customer, in mind. All our prices are clear and there are no hidden charges
Contact QS Supplies
Tall Bathroom Cabinets
Black Taps
Shower Baths
Bathroom Sinks
At QS Supplies, we aim to offer the best of Designer Sinks for bathrooms. Our range is enormous and we offer sinks at the best prices.Bathroom Furniture
We offer the best of Designer and Traditional style Bathroom Furniture. Whether you require a small cloakroom vanity unit, or a large basin unit with two sinks, we have got all the washroom furniture types covered in our range.Electric Showers
Electric Showers of Different kw's from Brands such as Mira, Aqualisa and Triton are offered at discounted prices at our online store.Toilet Seats
We at QS Supplies offer high quality soft close and traditional toilet seats. Most of the toilets seats at our online store is available for Next Day Delivery.Other useful Links
About usContact QS Supplies
Tall Bathroom Cabinets
Black Taps
Shower Baths
Contact info
72 Forest Road, LE5 0DG, Leicester, United Kingdom
- 0116 251 0051
- support@qssupplies.co.uk
- www.qssupplies.co.uk
4.4
Excellent
14K reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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Great value and service
The tap works very well and is great value for money compared to the more expensive brands. The eco mode is confusing but got great support on how to set it up . I purchased the tap in Feb but for some reason got the survey in July.
17 July 2026
Reply from QS Supplies
Hi Rob,
Thank you for your feedback. We’re pleased to hear that the tap is working well and offers good value for money.
We’re also glad our support team helped you set up the eco mode. We apologise for the delayed survey request and appreciate you taking the time to share your experience.
Kind regards,
QS Supplies Team
4 Broken toilet seats
We ordered four toilet seats, all from the same brand, and every single one arrived broken and completely unusable.
I wasn't aware there was a 14-day policy for reporting damaged items, and I didn't think to check because I never expected to receive four damaged products. We only opened the boxes when we were ready to install them.
The order was placed on 17 June. After having to chase the delivery on 24 June, it finally arrived later that day. We opened the toilet seats on 17 July, only to find that all four were broken.
When I contacted customer services, showing photo evidence I was told that because I was outside the 14-day reporting period, they couldn't do anything to help. I find this very disappointing and it was only by a week. This wasn't a case of one item being damaged—it was the entire order. All four toilet seats were defective and completely unusable.
I understand that companies have policies, but I would have expected some flexibility and a more customer-focused approach given the circumstances. Instead, I was left with four unusable products and no resolution.
Based on this experience, I cannot recommend this company.
17 July 2026
Unprompted review
Reply from QS Supplies
Hi Anna,
We are sorry to hear that all four toilet seats were found damaged when the boxes were opened.
The order was delivered on 24 June, and the damage was reported on 17 July. As the issue was reported outside our 14-day return and damage-reporting period, we are unfortunately unable to offer a refund.
However, considering the circumstances, we can arrange to collect the damaged items and provide replacements. Please contact our customer care team and confirm that you would like to proceed with this option. They will coordinate the collection and replacement with you.
We apologise for the inconvenience caused and hope to resolve the matter for you as soon as possible.
Kind regards,
QS Supplies Team
Customer support is great
Customer support is great, especially Mansoor. Quick and prompt support. the item was also delivered swiftly and the price was great. well done!
16 July 2026
Unprompted review
Reply from QS Supplies
Hi Julia,
We’re delighted to hear that our customer support team provided quick and prompt assistance.
It’s also great to know that your order arrived swiftly and that you were happy with the price. We truly appreciate your support and look forward to serving you again.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Tony,
We’re pleased to hear that you found our website easy to use and that placing your order was straightforward. We appreciate your support and hope to serve you again soon.
Kind regards,
QS Supplies Team
Excellent price and fast delivery
Excellent price and fast delivery. Items were delivered direct to door by manufacturer.
14 July 2026
Reply from QS Supplies
Hi Lance Redler,
Thank you for your feedback. We’re pleased to hear that you were happy with the price and the fast delivery directly from the manufacturer.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Nick,
We’re delighted to hear that you found the ordering process simple and straightforward, and that your order arrived quickly.
Kind regards,
QS Supplies Team
Excellent service
Excellent service.
Arrived quickly, packaged well.
I’m very pleased with the taps that I ordered for my bath and basin.
I will definitely be using QS Supplies again and I highly recommend them.
13 July 2026
Reply from QS Supplies
Hi Lisa,
We’re delighted to hear that your order arrived quickly, was well packaged, and that you’re pleased with the taps for your bath and basin.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi,
We’re very pleased to hear that you were happy with the service you received and that your order arrived within a good timeframe.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Janet,
We know how important reliable delivery is, so it’s great to hear that everything went smoothly from start to finish. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
QS Supplies Team
Purchase quick and easy and the taps…
Purchase quick and easy and the taps just as required.
9 July 2026
Reply from QS Supplies
Hi Hufg Turner,
We’re delighted to hear that the ordering process was quick and easy, and that the taps were exactly what you needed.
Kind regards,
QS Supplies Team
Cheaper price for quality products-…
Cheaper price for quality products- delivery on time - as stated
8 July 2026
Reply from QS Supplies
Hi Shakil,
We work hard to offer good value without compromising on quality, while also ensuring orders are delivered as stated. It’s great to know that your experience reflected this.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
QS Supplies Team
The shower head was a very good price
The shower head was a very good price, it replaced our original one that had lasted 10 years, so hopefully this one will last as well!
The company dealt with my order promptly and delivery was very quick. Thanks!
10 July 2026
Reply from QS Supplies
Hi Judith,
We hope your new shower head serves you just as well as the previous one did. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
QS Supplies Team
Great service from Mohammed
Mohammed went above and beyond to help me with a spare part I needed for my shower. I received it and the shower is looking good as new!
11 July 2026
Unprompted review
Reply from QS Supplies
Hi Jane,
Thank you for taking the time to share your feedback. We’re delighted to hear that our team was able to help you find the spare part you needed and that your shower is now looking as good as new.
We truly appreciate your kind comments and are pleased we could help resolve the issue.
Kind regards,
QS Supplies Team
Keep asking for a review for a product…
Keep asking for a review for a product I’ve not received yet,
7 July 2026
Reply from QS Supplies
Hi Mark ,
We’re sorry to hear that you have not received the product. However, our delivery records show that the order was delivered some time ago. We are sending the proof of delivery to your registered email address for your reference.
Please check the delivery details and confirm whether the parcel was received by a household member, neighbour, or left in a safe place. If you still cannot locate it after reviewing the proof of delivery, please contact our customer service team so we can investigate further.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Mihek,
Thank you for your continued support. We’re delighted to hear that we’ve consistently met your expectations and that you’ll be shopping with us again.
Kind regards,
QS Supplies Team
Great service, top quality products
Great service, easy to order, speedy delivery, packaged very well and the products were top quality. Communication emails very good (confirmation of order/despatch notice/delivery notice). Overall very happy, would recommend and would use again. Thank you
7 July 2026
Reply from QS Supplies
Hi Sharon,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you found the ordering process easy, your delivery arrived quickly and securely packaged, and that you were pleased with the quality of the products.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Alfie Jones,
We work hard to make every stage of the buying process smooth and reliable, so it’s great to know that everything met your expectations.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Tim Scott,
Thank you for your feedback. We’re glad you found everything clear and easy to deal with.
Kind regards,
QS Supplies Team
Reply from QS Supplies
Hi Stephen,
Thank you for your feedback. We’re pleased to hear the delivery was quick and the fitting was good. We really appreciate you taking the time to share your review.
Kind regards,
QS Supplies Team
Faulty tap parts replacement under guarantee
Very prompt customer service by Seerat. Replacement parts despatched immediately.
8 July 2026
Unprompted review
Reply from QS Supplies
Hi Martin,
Thank you for your feedback. We’re pleased to hear you received very prompt customer service and that the replacement parts were dispatched immediately. We really appreciate you taking the time to share your review.
Kind regards,
QS Supplies Team
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