Pursue Fitness Reviews 

1,191
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the products to be of great quality, comfortable, and with flattering designs, often praising the excellent fit and material of the clothing. Many people appreciate the supportive nature of the sports bras and the high level of squat proofness in the leggings. Some people felt that sizing consistency is challenging, as consumers noted that some items were unusually tight while others ran larger than expected. Conversely, a small portion of people felt there were issues with product durability, reporting fabric thinning or seams tearing after limited wear, or problems with product finishing. Additionally, a minority mentioned difficulties with delivery timelines or receiving items that were damaged or incomplete upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting excellent quality and comfortable fits.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well-made, durable, and... See more

Order

Customers had ambiguous experiences with order processes, reflecting a strong division in sentiment. Many... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While many consumers praise the extremely fast shipping... See more

Return policy

Consumers find return policy experiences to be mixed, with high disagreement among reviewers. While many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Very quick delivery, and straight forward returns process. I used to buy a lot from this brand, however disappointed with the jogger bottoms, stated as 30 inch inside leg, which l bought in a medium (... See more

Rated 3 out of 5 stars

The goods were delivered quickly and I loved the colours. I do mainly strength training, pilates and tai chi but also cycle to the gym and classes. The fit and sturdiness of the Scrunch style did not... See more

Company replied

Rated 3 out of 5 stars

I absolutely love the items I bought however the leggings are soooo tight! This is my first time ordering from here and I ordered a large which in most other companies fit lovely, if not slightly big.... See more

Rated 5 out of 5 stars

My favourite gym brand! I’m shocked at the negative reviews.. I’ve been buying from Persue Fitness for 3+ years. It’s the only brand I’ve bought that fits just right! No sliding down when working out,... See more

Company replied


Company details

  1. Activewear Store
  2. Clothing Store

Written by the company

Pursue Fitness was founded in 2013 by our CEO Michael Hughes when he was 18. Michael proposed the idea of starting a sportswear brand, he knew the name straight away. Within a few months, he saved £300 from his part-time job, then a sample-sized order was placed with a supplier for 4 products. Products were designed by him, orders were packed by him, queries were answered by him and the brand was grown by him. Since then, Pursue Fitness has shipped orders to over 160 countries and released more than 1,500 different products. "Never give up."


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(1,191)

276 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the sustainable seamless shorts

I think I’ve made about 5 purchases, all have been hassle free and arrived promptly. I also had a query regarding an item I exchanged and the member of staff who responded was very helpful. I absolutely love the sustainable seamless shorts, so much so I have them in 4 different colours.

21 March 2026
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Poor customer service, paid next day delivery for separate parcels one on the 10th of March only got it on the 18th of March due to a neighbour across the street bringing it over. Separate parcel ordered on the 11th of March still not received it. Haven't received a refund of the delivery cost.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I love the feel and comfort of everyday…

I love the feel and comfort of everyday joggers. This is the second pair I've had. The quality is brilliant. The first pair I bought a year ago, and they're still as good as new. Great fit, comfort, and durability. Next level for gym, hiking, breathable, everyday—exactly what it said on the tin.💯

19 March 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality & poor customer service

Brought some leggings and a t-shirt from here for the first time. T-shirt was fine but leggings bobbled after one wash, despite following the instructions. Customer services were not helpful. Didn't offer an exchange or refund and told me that I may have put velcro on it! Poor quality, poor customer service and clear that they are still a smaller business. I will stick to Gymshark and Fabletics, who have fantastic quality and customer service.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

First time I’ve used this company

First time I’ve used this company, was a little apprehensive. Brought 2 x hoddies, 2 x t shirts and 1 pair of shorts.

Sizing is spot on!! Perfect fit
Decent quality
Quick delivery
And they don’t use EVRI!!

Will buy from them
Again

9 March 2026
Unprompted review
Rated 1 out of 5 stars

I am not at all happy with this…

I am not at all happy with this company. I placed and paid for an order on 2 March. On 5 March I received an email stating that the delivery could not be completed. I went to Royal Mail the very same day and was told that my parcel had already been returned to the sender.
Since then, I have been trying every day to understand why is taking so long to sort this out. The only information they keep repeating is that once they receive the parcel back, they will inform me and, according to their Terms & Conditions, they will either issue a refund or resend the package.
I would like to point out that the order was paid in full. At the moment, they are holding my money for products that I have never received.
I would not recommend this company to anyone. I cannot comment on the quality of the products because I never received them. However, based on the way they treat their customers, I would strongly advise anyone considering ordering from them to do their research beforehand.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

A friend recommended Pursue fitness to…

A friend recommended Pursue fitness to me and I now want to recommend to others.
The quality of the leggings is outstanding. They give such great shape and these are my go to for training. I won’t be buying any other brand.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible sizing

This company should be reported to trading standards. I ordered a top in a size L. I couldn’t believe it when I opened the package. The top was tiny!!! Short and narrow almost child sized. Couldn’t get it over my shoulders. And then I saw you have to pay for returns! REALLY? Avoid at all cost

9 March 2026
Unprompted review
Rated 4 out of 5 stars

Order arrived quickly

Quick delivery so very pleased. I have only worn the leggings once so far and they stay up, fit well, the only downside is they are not squat proof so be mindful of what underwear you use with them.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, very well priced and lovely soft material.
I have been extremely pleased with my shorts x2 pair and recommend Pursue Fitness to friends.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculous company

Made one order and was fine tbh, the quality isn’t the best but it looks ok for the first wear, so reordered a few things, spent £180”second order” received a delivery email from dhl, photo stating my parcel had been delivered,I got home and no delivery, contacted PURSUE fitness and explained this, was told I must file a police report and fill in some form, it’s £180 and isn’t a lot of money but me having to jump through hoops to receive my order I purchased in good faith is ridiculous, I contacted them and told them I will not be doing this but I will write my experience on the review sites, ridiculous company, of you have any sense stay away from this place, also there was a note taped to my door saying if nobody is hime please take order to the neighbours house,take your money and you’ll kit receive goods, it’s there job to chase the couriers, to file police reports not mine, if you buy something in good faith and don’t receive it, then the company should make sure the customer receives what they’ve payed for, imagine they sent your goods first and you didn’t pay for them, it’s ridiculous. Scam,thieves,untrustworthy stay away

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality? Check. Fit? Check.

The quality and sizing of this brand are amazing. There are actually short shorts without a bum scrunch which a short girl like me is lovely!! I have ordered twice on the website in the past 6 months and I have no regrets, love it so much. The only thing is I'd like to see more colour choices such as light pink or baby blue. However LOVE the brownish cherry colour it is gorgeous, I have both the bottoms and hoodie, so cozy and cute.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Scrunch ‘Seamless’-but-Friction Causing Leggings

I have had these leggings for coming up to a year now and have
only used when exercising (2x per week). They have worn/thinned
on the glute area, exposing my bare skin and therefore making
them unwearable now.

Similarly, this purchase was a replacement following another
faulty pair in which the scrunch tore when pulling them up, after
10 months of use.

I would not expect to have to consistently replace this, due to
the price and claim of ‘great quality’.

They have come back to my enquiry and have pinned it down to ‘friction’ which has absolutely baffled me. Never have I ever seen this occur on leggings I have had for much longer than a year, that I have worn more frequently, for a fraction of the price they sell these for.

Unfortunately, I will be looking elsewhere for my next replacement (Oner Active is great!). I hope that this feedback will be taken on board. Maybe then I will revisit and continue to promote this brand.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

The item I ordered (based on the photo…

The item I ordered (based on the photo description) was a totally different product to the product delivered. I emailed the company twice and filled in the online form and still to this day have never received a response. Firstly, the product ordered should match the description. This sports bra had completely different strap design. Second, the company should respond to their customer emails. Non existing customer service. I will NEVER order from this company again.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

False advertising and have reported…

False advertising and have reported them. I have seen another review on here from someone who experienced the same as me. They advertise on good as ‘Gymshark’ I then bought a voucher for a bday gift as they wanted gymshark and then after gifting the voucher she explained they in fact don’t sell any Gymshark items whatsoever. I asked for a refund and was told it wasn’t possible. Disgusting. Im also contacting Gymshark to let them know they are losing custom to these fraudsters.

27 February 2026
Unprompted review

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