Pure Offices Reviews 

68
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and professional staff members who consistently go out of their way to provide helpful support. Tenants also genuinely appreciate the immaculate, well-maintained office spaces and modern communal areas that create a highly productive daily atmosphere. Reviewers highlight the fantastic, easily accessible business locations featuring convenient parking options and great surrounding local amenities. Many people note that moving in and setting up workspaces is completely seamless and entirely stress-free from day one. Additionally, occupiers truly enjoy the regular community events that successfully foster a warm and welcoming environment for everyone.

What people talk about most

Staff

Clients share deep appreciation for the staff, frequently highlighting their warm, welcoming, and... See more

Facilities

Users describe positive interactions with facilities, highlighting the modern, clean, and well-maintained... See more

Service

Reviewers highlight positive aspects of service, noting that the team is consistently welcoming,... See more

Location

Consumers find location to be a strong satisfaction point, praising the highly accessible settings with great... See more

User experience

Reviewers express great satisfaction regarding user experience, highlighting clean, calm environments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great office and meeting spaces. Very professional appearance when our clients visit. The team at Longbridge always go the extra mile to ensure that our needs are met and that the centre is at... See more

Company replied

Rated 5 out of 5 stars

We have been located at Pure Office's Oxford site for over seven years now and would highly recommend them for professional and flexible office solutions. The site at Oxford is well managed by Holli... See more

Company replied

Rated 5 out of 5 stars

I’ve been based at Kestrel Court since 2007 and am now one of the longest-serving tenants. I’ve always found the team at Pure Offices extremely helpful and friendly, particularly when dealing wi... See more

Company replied

Rated 5 out of 5 stars

We have just moved in and first time trying the Pure Office set up. I was a bit nervous but I must say Vicky and Steph at Longbridge have been amazing. Nothing is too much trouble and the office co... See more

Company replied


Company details

  1. Business Center

Written by the company

Offices to Rent | Meeting Rooms | Virtual Offices


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(68)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pure Offices Welwyn Garden City offers…

Pure Offices Welwyn Garden City offers an excellent meeting room with great wifi. We have used a few times for meetings recently and the Team are so welcoming and accommodating ensuring that everything is set up for a swift meeting start. Serena is fantastic and a pleasure to deal with. We've been really impressed with the service from Pure Offices and will be using them going forward.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

We would recommend

we have been with Pure Offices for a few years. Its a great place to work with meeting rooms and lounges for us to use plus lots of events. We would recommend them to anyone looking to rent business space in this area.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Pure Office - Thorpe Park

Pure Office - Thorpe Park - If I had an option for 0 stars, I would use it!
The staff here are very rude, they do not listen to their clients, instead the freeze everybody with their extreme air conditioning (during summer months we sat in coats with heaters on at 27 degrees outside). when confronted their response was the worst I have ever had ie WE NEED TO BE COMFORTABLE - not their clients!

They have lost that many companies and have amply office space.... if anybody is interested!

Avoid at all costs!

14 November 2023
Unprompted review
Pure Offices logo

Reply from Pure Offices

Hi Charlotte,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the air conditioning system at Pure Offices - Thorpe Park.

Ensuring the comfort of all our clients is a top priority for us, and we regret any inconvenience caused by the temperature settings.

Please note that whilst we appreciate your feedback, we want to clarify that you are no longer an active client at our location and vacated back in 2022.

As such, we are unable to address your concerns directly or make improvements specific to your experience. Nonetheless, we are committed to learning from all feedback to enhance the experience for our current and future clients.

Please feel free to reach out if you’d like to discuss your concerns further - our customer experience team can be contacted via email here customercare@pureoffices.co.uk

Thank you

Rated 5 out of 5 stars

Pure Offices Nottingham is a vibrant

Pure Offices Nottingham is a vibrant, modern office space with a friendly, efficient, welcoming team who are always happy to help. We are long serving clients and very happy with the excellent customer service that we receive from Pure.

9 February 2024
Unprompted review
Rated 1 out of 5 stars

This is by far the worst place to keep…

This is by far the worst place to keep your business, farren (a representative for pure offices) in Cheadle is utterly unprofessional and completely useless. The Cheadle building has a bullying culture and it is completely toxic. I cannot believe how ridiculously rude and disrespectful pure office staff is

20 July 2023
Unprompted review

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