PureGym UK - Stockton On Tees Reviews 23

TrustScore 4.5 out of 5

4.4

Unit C2, Teesside Leisure Park, TS17 7BU Stockton-on-Tees, GB


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Rated 3 out of 5 stars

Value for the money, friendly, helpful staff, clean and mostly tidy, except when lazy members do not return the equipment they had got out. I give it only 3 stars. This is mainly down to machine hogge... See more

Company replied

Rated 4 out of 5 stars

This gym has been open 2 months. There is a good selection of fitness equipment. There is a good choice of fitness classes. It is open 24 hours daily and I think it closed less than a maj... See more

Company replied

Rated 5 out of 5 stars

Cant fault the team !, Classes always challenging yet enjoyable, Sam & his team have really got this right. Normal people shouldnt look forward to being pushed & in pain !! Great experiences

Company replied


Company details

  1. Gym
  2. Fitness Center

About PureGym UK - Stockton On Tees

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Unit C2, Teesside Leisure Park, TS17 7BU, Stockton-on-Tees, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Place & Location!

Great gym, still looking like new! Awesome value for money.

7 December 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Richie, thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym

Rated 5 out of 5 stars

Cant fault the team !

Cant fault the team !, Classes always challenging yet enjoyable, Sam & his team have really got this right.
Normal people shouldnt look forward to being pushed & in pain !!

Great experiences

24 November 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Lee - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Easy and great value sign up.

Easy and great value sign up sorted immediately. Great introductory session Jade was knowledgeable and incredibly helpful.

18 November 2025
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Reply from PureGym UK - Stockton On Tees

Hi Dave. Thanks for taking the time to leave this review, we are delighted to see that this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are glad to hear of your easy joining process and don't forget that your app has lots of features so that members can get the most out of their membership! We look forward to seeing you back in the gym soon and supporting your health and fitness goals! Thanks, PureGym

Rated 3 out of 5 stars

Value for the money, but

Value for the money, friendly, helpful staff, clean and mostly tidy, except when lazy members do not return the equipment they had got out. I give it only 3 stars. This is mainly down to machine hoggers. Why do some members sit on the machine, playing with their phone, while resting between sets? GET up walk about, whilst resting, give others a chance to use the machine.

20 November 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Michael, thank you for taking the time to leave this review. We understand that this is sometimes frustrating for our members, and it is included within our Gym Rules that members should return weights after use. Anybody witnessed leaving equipment out of place will be spoken to by our Gym Team. We're afraid we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further. If you have any specific concerns relating to these matters, please speak with the Gym Manager who will be happy to assist further! Thanks, PureGym

Rated 5 out of 5 stars

It's such a clean and tidy gym with…

It's such a clean and tidy gym with friendly staff.

10 November 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Jase - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Rated 5 out of 5 stars

Incredibly welcoming.

Had nothing but a really positive experience for my first visit today. Was looking for a gym that was both welcoming and easy to get to and pure gym stockton was the best one that I could find, opted to book a taster lifting session with Lee Smithies and couldn't be happier with the overall experience. Lee was super laid back and showed me around some of the machines that I would be utilising to meet my own goals.

Finding a gym that suites you is super important, its not just the machines that are important but the overall atmosphere also plays a crucial role in determining how adapt you can become to showing up, couldn't be happier with my experience thus far.

17 September 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Joe - hank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and we hope you enjoy your new membership! Thanks, PureGym

Rated 5 out of 5 stars

Very helpfulstaff member who showed me…

Very helpfulstaff member who showed me around & explained things to me

4 August 2025
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Reply from PureGym UK - Stockton On Tees

Hi Ann - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym

Rated 3 out of 5 stars

Good value for money

18 June 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Graeme - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym, if there is any area you think we can improve please let us know! Thanks, PureGym

Rated 5 out of 5 stars

Easy to join and minimal form filling

Easy to join and minimal form filling. Quick response to emailed question

19 June 2025
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Reply from PureGym UK - Stockton On Tees

Hi Fran. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Chloe Hoe, Personal Trainer

I have been working with Chloe Hoe, Personal Trainer, for a few months now. Whilst the gym is full of excellent equipment, Chloe has shown me how to use it properly and get the best out of it! I can already see good results and would recommend Chloe to anyone!

8 May 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi there - Thanks for taking the time to leave this review, we are really pleased to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you are seeing results from these sessions and are feeling more confident with this! Thanks, PureGym

Rated 5 out of 5 stars

Walked in at a busy time to find there…

Walked in at a busy time to find there was still plenty of equipment free , staff were really helpful and friendly, so joined up really easily online

21 February 2025
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Reply from PureGym UK - Stockton On Tees

Hi Lee – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Easy communication

Easy communication, great atmosphere and great equipment. Staff are very polite and professional

26 January 2025
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Reply from PureGym UK - Stockton On Tees

Hi Rahmona - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

Easy to join using the app and easy to…

Easy to join using the app and easy to see what other gyms I could use as part of my membership.

7 January 2025
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Reply from PureGym UK - Stockton On Tees

Hi Caroline - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.

Rated 5 out of 5 stars

Good gym

Good gym, great price, not overly busy.

2 January 2025
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Reply from PureGym UK - Stockton On Tees

Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

More improvements

Great atmosphere and well organised, however I didn’t see sit-ups bench to work for my stomach abs and also shower water temperature need slightly increased to suit my liking

16 January 2025
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Reply from PureGym UK - Stockton On Tees

Hi Heri - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Regarding the point which you have raised about the bench, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Easy to join

Easy to join, good price and a nice gym.

1 January 2025
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Reply from PureGym UK - Stockton On Tees

Hi Phil! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Hope you enjoy your membership with us! Thanks, PureGym

Rated 5 out of 5 stars
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Reply from PureGym UK - Stockton On Tees

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Very impressed with PureGym Teeside…

Very impressed with PureGym Teeside Park. I have trained and been a member of gyms for over 30 years at all price points. No one gym is perfect but if you can survive without a sauna and pool then PureGym at Teeside Park is pretty close. Outstanding value, great opening hours, good accessibility, free easy parking, good range of quality equipment and very clean. But most of all very friendly approachable staff and a lovely atmosphere while not being super busy.

10 January 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Ray - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

Very good gym very well equipped and…

Very good gym very well equipped and changing rooms very clean it’s a comfortable gym to go to.

8 January 2025
Unprompted review
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Reply from PureGym UK - Stockton On Tees

Hi Stuart - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 4 out of 5 stars

Definitely worth a visit - Stockton PureGym

This gym has been open 2 months. There is a good selection of fitness equipment. There is a good choice of fitness classes. It is open 24 hours daily and I think it closed less than a major competitor over the Christmas period and offers more
classes than this competitor.

I think this gym has the potential to be very good. It is fairly quiet at the moment.

I couldn't give 5 stars because I booked a class at 12.30 on Sunday 29/12 and when I went to go in the class I was told it was cancelled. I think I should
have been notified before I set out for the 8 miles each way drive.

I think the class was cancelled because there were insufficient people for the class. This happened again a few days before this but the class leader, Lee, used his initiative and asked a few people exercising in the gym if they wanted to join the
class and they did and it went ahead. Thank you Lee.

I don't think this is likely to be a problem in the future as I think this gym will be successful with plenty of customers - I certainly hope so.

18 December 2024
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Reply from PureGym UK - Stockton On Tees

Hi Neil. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

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