Been going since December now , friendly team always say hello when you go in , I absolutely love Caitlin’s classes always a full house , makes my weigh loss journey easier knowing everyone is helpf... See more
Company replied
Elgin Retail Park, IV30 6RP Elgin, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Been going since December now , friendly team always say hello when you go in , I absolutely love Caitlin’s classes always a full house , makes my weigh loss journey easier knowing everyone is helpf... See more
Company replied
I’m a uni student so came back home for Christmas and tried out the new gym. The Elgin puregym is so much friendlier than my main one, the staff all seem super excited about their work, always smiling... See more
Company replied
Joined my local puregym when the zero joining fee was on except my local gym was exempt from it and i was charged £15 joining fee. Was ready to train over the festive period but i can't do that as my... See more
PureGym is great if you want: A budget-friendly gym with lots of locations The freedom to train on your own schedule A no-frills place to focus on lifting, cardio, or classes
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Elgin Retail Park, IV30 6RP, Elgin, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and very friendly staff just a brilliant place to work out 🏋️
PureGym is great if you want:
A budget-friendly gym with lots of locations
The freedom to train on your own schedule
A no-frills place to focus on lifting, cardio, or classes

Reply from PureGym UK - Elgin
I am loving the Pure Gym Ealing ladies only area. I am recovering from a major ankle surgery and gradually returning to rehab exercises at gym. Hence I needed a space where I feel safe and not overwhelmed. Pure gym was the answer!

Reply from PureGym UK - Elgin
As always, outstanding staff and positive, friendly atmosphere.

Reply from PureGym UK - Elgin
Great first time getting in on a guest pass.
It’s quite big and intimidating at first but I relaxed after a wee while and got into my workout.

Reply from PureGym UK - Elgin
First visit to the gym and met with Megan for the 'Get started' class. Megan was fantastic and gave a great introduction to the gym. As the class I had booked to go to next wasn't full (was only me) took me round some of the equipment, showing me and helping me get started. I left with a programme of what to do and how to progress. Thank you Megan!

Reply from PureGym UK - Elgin
Recording in the gym , I do not wish to be recorded by other individuals during my training sessions

Reply from PureGym UK - Elgin

Reply from PureGym UK - Elgin
Excellent induction by Rachael had a work out a long time but managed ok

Reply from PureGym UK - Elgin
Well I tried and tried to get my NHS discount with no success.
Iv ended up paying another joining fee after being offered free joining fee. I have still joined but disappointed in difficulty of getting it done.

Reply from PureGym UK - Elgin
Janice was so welcoming and put me at ease straight away. I was nervous about getting back to a gym at age 62, but now I'm looking forward to getting stronger and fitter knowing there will always be support available

Reply from PureGym UK - Elgin
Straight forward and easy to follow. Explanation of the membership easy to understand.

Reply from PureGym UK - Elgin
this was my first time at a puregym and it was an amazing experience. staff are very kind, friendly and helpful. the whole place is very neat and tidy, and there are plenty of workout options because of the variety of equipment.

Reply from PureGym UK - Elgin
Very easy and straightforward, was only restarting my membership but had to change gyms

Reply from PureGym UK - Elgin
Easy to join, best gym brand around and looking forward to getting back into it.

Reply from PureGym UK - Elgin
Easy to sign up to, easy access in and out with no dramas, just how I like it.

Reply from PureGym UK - Elgin
Nice modern gym
Equipment very smooth and good quality
Good atmosphere
Not overly busy
Could do with heavier dumbbells than 40kg
Not bad for the price

Reply from PureGym UK - Elgin
Brilliant cheap, great atmosphere, love the fact I have access 24/7 as I work weird shifts, even better when I have one of those sleepless nights you can just fire over and pump those guns, equipment is always clean and well maintained.

Reply from PureGym UK - Elgin
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.