PureCompress Reviews 58

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly highlighting the comfort and support provided by the knee sleeves. Many people found that these products significantly alleviated knee pain and stiffness, allowing them to engage in daily activities and even workouts with greater ease. The customer service is frequently described as brilliant, attentive, and very helpful, with many consumers appreciating the prompt and efficient responses to their inquiries. However, some customers also noted issues with their orders and the delivery service. A few people experienced delays in receiving their items, with some deliveries taking longer than advertised. Additionally, some reviewers received products that were not the correct size, were not as expected, or lacked proper labeling.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness, especially regarding knee supports.... See more

Quality

Reviewers mention positive feedback about quality. Customers are impressed with the quality of the material,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the ease of ordering and the comfort... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the excellent... See more

Delivery service

People report ambiguous experiences with delivery service. Some customers praise fast delivery, with products... See more

Based on these reviews

Rated 4 out of 5 stars

Order took about ten days to arrive, the didn't fit so contacted Purecompress who replied within 24 hours, they've agreed to send me the next size. Very good customer service so far.

Rated 4 out of 5 stars

Simple mistakes happen all the time, but customer service is brilliant, and attentive and made up for our order. Product of our knee sleeves is amazing quality

Rated 4 out of 5 stars

Delivery was within a couple of weeks. Customer service has been good so far, my knee supports were too small and the company have agreed to change them. Contact was within 24 hours.

Rated 4 out of 5 stars

After 3 total knee replacements I find that there is a weakness in the knee I had done twice. I find the compression sleeve is starting to make a difference on that knee. And I am pleased at last to h... See more


Company details

Written by the company

At PureCompress, we’re committed to restoring mobility and comfort — naturally. Our bamboo compression technology is designed to support healthy movement, reduce pressure on joints, and ease everyday discomfort from swelling, stiffness, or chronic pain. When you choose PureCompress, you’re choosing breathable comfort, gentle support, and long-term relief you can feel — day and night.


Contact info

4.2

Great

TrustScore 4 out of 5

58 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

You will have to wait ages for purchase.

Ordered knee support 6th April,26 as of 16th still no knee support, it took 3 requests for them to reply and they say there is shipping problems but still no idea when they will arrive??, these knee supports are not cheap and poor service is not good. I would not order from this company again.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Cheap import from China

Pure Compress UK advertised 3 -6 days delivery. However after a week still not received. Tracking information showed shipping from China! I had assumed from their advertising that it was UK based company. I emailed company to say I was disappointed in that and would like a refund. When product arrived it was unbranded and just in a cheap plastic bag as I would expect from Temu . Stitching and quality was poor. I opened a dispute through PayPal and then was constantly emailed by Pure Compress asking me to close the dispute and then they would be able to process my refund. Didn't do that as had lost trust in the company. PayPal accepted my claim and I was fully refunded.

16 March 2026
Unprompted review
Rated 2 out of 5 stars

Took ages to arrive not informed of…

Took ages to arrive not informed of dispatch and wondered when they didn't arrive if I had been scammed,however unexpectedly they arrived poorly packaged no indication of sizing as no label and I wondered if I had been sent wrong size, I did order a size larger than my measurements as I did not trust the sizing,they do feel comfortable but still roll down from the top when I move..and definitely not worth the money I paid for them,but that's the risk I took, as have seen cheaper bamboo sleeves on Amazon.There are alot of good reviews which makes me very sceptical as to their origin.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I was sceptical about these

I was sceptical about these, I work 12 hour shifts and I cannot believe the difference wearing the knee support makes to my day, if you’re in two minds, I would say go for it, they really do work.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Although the knee supports took a…

Although the knee supports took a little while to arrive I cannot believe the difference they have made to my nights’ sleep!! To be honest, there was a part of me that felt that I was wasting yet more money trying to find something to ease my knee pain at night, but I am absolutely amazed and thrilled at the difference they have made. These are better than any ointment, gel, tablets or knee supports I have tried …. and believe me, after waiting g over 3 years for knee replacements, I have tried a lot!!!Customer service was also excellent when querying the delay in delivery.
Needless to say I am ordering more!!
Marilyn Balkwill

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Pure Compress Compress Bamboo Knee Sleeves

After an MRI scan and finding out that i had 2 Meniscus tears in my knee and with doctors not being particularly helpful, I tried various creams, gels and Knee braces to help quell the swelling and pain of which none really seemed to work.
I then came across an advert for Pure Compress Bamboo Knee supports and thought ill give them a go which I am glad I did, they are not a cure for my circumstances but really help with the swelling and pain especially wearing them in bed overnight and will be ordering more.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Best knee support sleeves

I received my Bamboo knee support sleeves on the 6th March and started wearing them straightaway.
The same weekend, I worked
two - 12 hour shifts -
My knees never felt so pain-free and I was able to bend my knees without pain .
I can now go on longer walks-
I have ordered another pair and also sent the link to my friends and also colleagues at work.
I have looked at the gloves and will buy those for my sister - she suffers from arthritis in her fingers.
Thanks ever so much, Pure Compress.
Also, thanks to the lovely Claudia in customer service, who was really helpful when I was worried about my order .

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Pure Compress Bamboo Sleeve

Easy ordering and delivery. Value for money. Knee sleeves are comfortable. They don’t roll down and help alleviate knee pain. They are practically indistinguishable under clothing

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I have osteoarthritis in both knees

I have osteoarthritis in both knees and have tried many different support products. I strapped them but am allergic to the adhesive. When these arrived I slipped them on and they felt great. Really comfortable and supportive.
I still have pain but I will wear these going forward.
I was a bit worried at first that I may have bought from a scammed but this is not the case. My experience has been positive with good customer support.
I would recommend Pure Compress.

1 April 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I've tried so many different knee…

I've tried so many different knee sleeves and wasted so much money until I came across PureCompress, these are comfortable yet give support needed. Customer service is great and delivery takes approximately 2 weeks. I will never go to a different company again.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I am very happy with this company and their after sales service they were quick to respond to my emails and had no qualms about replacing my order when I made a mistake of ordering the wrong size

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Bamboo Knee Sleeve

While awaiting for knee replacement surgery, I was suffering from fluid build up overnight, making getting out of bed a really painful experience.
Wearing the XL compression support has relieved this discomfort.
Not the miracle cure that the ads suggest, but never expected it would be.
Had a slight issues I had requested 1XL and 1 L but a pack of 2L was delivered.
Quick email to company and a pack of XL sent out quickly.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware..Very expensive

Lure by a premium product £29.95 Gloves.Delivery within 3-6 business days.And a 30 day full returns policy. As advertised. On 9th January.
Instead. Can buy identical pair for £2.41 on T*m*. Took 3 weeks to arrive from China. Only offered a partial refund, despite to send the gloves back within the UK.
Had to go to Payp** dispute to get a full refund. Ask to cancel dispute to get full refund. Cheaper prices on UK Eb**..for other products like knee sleeves..

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good service sleeves arrived in reasonable time
Good quality unfortunately the size I ordered was too small for prolonged use as I needed larger size I contacted customer service who replied promptly
They offered to replace with a bigger size so I'm awaiting replacement
I will update later

10 February 2026
Unprompted review
Rated 4 out of 5 stars

After 3 total knee replacements I find…

After 3 total knee replacements I find that there is a weakness in the knee I had done twice. I find the compression sleeve is starting to make a difference on that knee. And I am pleased at last to have increased strength in that knee.

30 January 2026
Unprompted review

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