Perfect: dispatched very quickly, love the hat. Hadn't thought about it but did have to pay VAT though with Brexit when the hat arrived (delivery to France, add 20% VAT plus "admin costs"...) and so F... See more
Company replied
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See what reviewers are saying
Had shop from them before and always came back for more. Delivery was fast. Box was damaged, but I blame the courier. Goods were as described and genuine. Price is unbeatable!! Overall, I'm very s... See more
Company replied
Considering the product was shipped across an ocean, I'm very happy with how it arrived. The packaging was solid (there weren't any air pouches, but the hat still arrived fine), shipping was decently... See more
Company replied
Quick delivery, well packaged and good quality products received. Will definitely be recommending and buying from this company again. Also free delivery which always helps. Not the usual, spend a cert... See more
Company replied
Company details
Information provided by various external sources
A huge range of Baseball Caps and headgear for kids, and adults. MLB, NFL, NBA, NHL official team headgear and fangear. DC Comics, and Marvel Comics Official Headgear
Contact info
Maple House, High Street, EN6 5BS, Potters Bar, United Kingdom
- info@pumpheadgear.com
- www.pumpheadgear.com
Quick delivery great product
Quick delivery great product. Perfect fit for my toddler.
29 March 2020
Unprompted review
Excellent service
Excellent service. Prompt and packaging was good to protect the cap i bought.
19 March 2020
Unprompted review
Happy customer
Item arrived on time and was well packaged. I love it.
9 February 2020
Unprompted review
The item itself was excellent
The item itself was excellent, but!!! It was poorly packaged and there was a break in the envelope, so it could easily have “disappeared”!!!! Thankfully it didn’t and as I say the beany is a cracker, but you really need to address the packaging, which is reflected in my poor star rating!!!5🌟for the hat, 3 for the package and that’s generous!
23 December 2019
Unprompted review
Reply from Pumpheadgear
Thank you for shopping with us.
Sorry about the packaging, the beanies should also have been in a polythene bag within the envelope, for protection.
Your comments are apreciated, and we will do our best to address the issues.
*****
Fast delivery, good price, good quality hat....would definitely order again!
21 December 2019
Unprompted review
Reply from Pumpheadgear
Thank you for shopping with us.
Great
Great, easy and delivered at super speed - would totally recommend!
8 December 2019
Unprompted review
Reply from Pumpheadgear
Thank you for shopping with us.
Baseball Hat
Excellent seller! Quickly dispatched and in good condition.
9 November 2019
Unprompted review
Reply from Pumpheadgear
Thank you for shopping with us.
Reply from Pumpheadgear
Thank you for shopping with us.
Reply from Pumpheadgear
Thank you for shopping with us.
Faults on site/check out
Ordered small-medium , on check out noticed it said medium-large, purposely went back to change it to small-medium thinking it was a mistake I had made, only to continue and receive a confirmation email stating the hat would be a medium-large , I sent an email explaining and that I would check if it fits as it has already been dispatched. Which I feel was fair on my behalf ...
the hat does not fit and I have sent about 3 emails now and not heard anything in return
31 August 2019
Unprompted review
Reply from Pumpheadgear
Hi, we have received 2 emails from you, the 1st was notifying us that the wrong size was ordered, but this email was sent after the cap had been dispatched, we did respond to this email, and have again responded directly to the email attached to the order.
We are now expecting the cap back, as stated in the 2nd message, and as soon as the cap is with us, we will email you confirmation and process the refund or exchange, as you prefer.
arrived as expected and on time
5 August 2019
Unprompted review
Reply from Pumpheadgear
Thanks for you custom!!
NO POSTAGE PROTECTION
For the money i spent purchasing a "new era" hat and for it to be sent via post in a bag with no protection within the bag posted through my letter box and subsequently mis-shapen not on the peak but on the face is a little bit of a joke. It's a delicate item, so I'm not too pleased to be honest.
11 July 2019
Unprompted review
Reply from Pumpheadgear
I am really sorry the item arrived in this condition, all of our items are shipped in boxes, and would not be able to go through a letter box.
I have checked this with Royal Mail, and the tracking is stating this item has not yet been delivered.
We have requested a redlivery from Royal Mail, and this is due to be with you by Monday the 15th July.
Cool and fast
7 July 2019
Unprompted review
Great service and much quicker thank…
Great service and much quicker thank you.I recommend it to anyone.
1 July 2019
Unprompted review
Reply from Pumpheadgear
Your welcome. Thank you for shopping with us.
Excellent
Fits well, great quality. I notified all my friends. Thank you xxx
22 June 2019
Unprompted review
Reply from Pumpheadgear
Thank you for shopping with us 👍
Reply from Pumpheadgear
Thank you for shopping with us 👍
Fantastic place to buy baseball cap.
Fantastic place to buy baseball cap.. you have a new loyal customer..thank you
13 June 2019
Unprompted review
Reply from Pumpheadgear
Thank you for shopping with us .
Very good service
Very good service, quick delivery and great communicaiton.
29 May 2019
Unprompted review
Reply from Pumpheadgear
Thank you for shopping with us!
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