Excellent customer service. Went for a new tyre but they also did free checks on balance and brake pads etc, but no extra work required which was reassuring. Reception lady was very friendly. New clea... See more
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Had discs/pads fitted all round alongside 2 track control arms and 2 shock absorbers and an MOT at the Winsford, Cheshire branch. From enquiry, to dropping the car off, the reception experience with... See more
I have just recently had my tyre and brakes fitted - great service with the staff. There was a little trouble sourcing some parts so unfortunately my vehicle wasn't ready on the same day.
Managed to get an appointment at short notice (next day), then turned up early and they squeezed me in even earlier than I'd booked. All work done to my satisfaction, and they were happy for me to wai... See more
Company details
About Protyre Autocare - Winsford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Wharton Road, Winsford, CW7 3AU, Winsford, Cheshire, United Kingdom
- 01606 594925
4.6
Excellent
987 reviews
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Wonderful customer service.And a lovely…
Wonderful customer service.And a lovely latte whilst waiting.Reasnable princess.
17 August 2026
Avoid
Went in for MOT and gold service and my car came out with a fault thst wasn't there previously. Had to take the carback twice. Poor service and poor job
12 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
5* customer service
Good communication detailed reports when repairs carried out and very approachable team.
3 August 2026
Reply from Protyre Autocare - Winsford
Hello Mrs Hitchen,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and Staff
I have just recently had my tyre and brakes fitted - great service with the staff. There was a little trouble sourcing some parts so unfortunately my vehicle wasn't ready on the same day.
5 August 2026
Great service. I was made very welcome asked if l…
I was made very welcome asked if l would like a drink, l handed my keys over to them and then after a while they told me that my car was ready for me. Staff were all very pleasant. I would go there again.
31 July 2026
Reply from Protyre Autocare - Winsford
Hello Mrs Thomas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Mr Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, friendly staff and quick turn around! Advised tracking needed doing but there was no pressure from them to have it done. So based on that I did!
22 July 2026
Reply from Protyre Autocare - Winsford
Hello Dan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Appointment easily booked
Appointment easily booked. I was told what was to be done. I was told I needed to replace a punctured tyre but they never showed me the old tyre. Not impressed
20 July 2026
Reply from Protyre Autocare - Winsford
Dear Mrs Barbara Hughes,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Winsford
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always willing to go the extra mile
Always willing to go the extra mile, do an extra bit, fix a little extra thing for free....brilliant place!
13 July 2026
Reply from Protyre Autocare - Winsford
Hello Rich,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
professional
professional, courteous, knowledgeable.The staff are extremely helpful and friendly. We will definitely return, great service.
13 July 2026
Reply from Protyre Autocare - Winsford
Hello Mr Plumb,
We would like to thank you for sharing your feedback regarding the service you received at our Winsford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was able too book my Mot on the day…
I was able too book my Mot on the day most suitable for me, ensuring that I had no concerns wether I needed too make other transport arrangements for wor commitments .
There was an advisory with regards brake pads and discs on the mot , it was not an immediate requirement (how long do you leave your brakes?).
They were able to book my vehicle in for the day I required the next Week.
If you require any repairs/ replacement parts and they are a little higher than your current budget allows for, you can get payment options which I believe are interest free ( don’t quote me on that). The lady on reception was extremely pleasant and helpful ( you should give her a bonus/ pay rise ) you won’t find anyone better if she leaves.
Overall a great experience, a bit costly, but that’s the price of running and maintaining a vehicle not the garages problem. They provide that Service and an extremely good service and overall hassle free it has been.
10 July 2026
Reply from Protyre Autocare - Winsford
Hello Mr Davies,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Kelly,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top guys at the garage
Top guys at the garage. Alway listen to the customer and do a great job.
8 July 2026
Reply from Protyre Autocare - Winsford
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Winsford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Winsford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and smooth service friendly staff
1 July 2026
Reply from Protyre Autocare - Winsford
Hello John,
Thank you for your 5 star review. We are pleased to hear that you found the service provided by our Winsford centre to be quick and smooth. Thank you for your customer and we hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
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