Seen relatively quickly as called in without an appointment. The team explained the best solution which was to replace two tyres. They weren’t in stock but we were able to return later that day and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a fantastic experience, after making a mistake with my tire size spotted by the young fitter, Nick the manager and his team found me a set of tires which could be fitted the same day. The two... See more
Very attentive staff, took my wife's car in and tyres were changed immediately.2 days later I took my car in for new tyres at 09.00 and was told that they could not do it until 3 o'clock that afternoo... See more
Company replied
Went to Protyre yesterday what a refreshing experience, the guys were extremely helpful and polite Going back on Tuesday to get some new tyres Thank you 🙏
Company replied
Company details
About Protyre Autocare - Trowbridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Epsom Rd, BA14 0XA, Trowbridge, Wiltshire, United Kingdom
- 01225 760335
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Courteous and very friendly staff
Courteous and very friendly staff, clear explanations and very helpful.The price is good.
6 April 2026
I'd definitely use these guys again
I needed 2 tyres and all 4 wheels aligned but I hadn't booked anywhere. I tried a couple of local tyre garages, but both were busy, so tried one in the next town over. Got me in a few hours later and did a brilliant, quick job. Friendly and knowledgeable guys in there and did me a deal for all the services used.
27 March 2026
Great service
Great service. I was kept informed during the day for additional work that was needed.
Friendly staff
27 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still not had a response to my…
Still not had a response to my complaint to the over inflated price for cost of repairs.Well over a month no response would definitely not recommend this company very over priced for the job.NOT Good value at all!Every garage in the area charged alot less for the same job!!
23 February 2026
Unprompted review
Reply from Protyre Autocare - Trowbridge
Dear Alan Wills ,
Thank you for taking the time to get in touch and provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 25th February following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Kayliegh
Customer Care - Protyre
Very polite and quick doing the job
18 March 2026
I've been going to this garage for many…
I've been going to this garage for many years. The staff are very friendly and always welcoming. I have my Mot's/service's and tires changed at this garage, and I've never had any issues.
14 March 2026
Unprompted review
all went smoothly
16 March 2026
Absolutely Disgusting Service from…
Absolutely Disgusting Service from ProTyre Trowbridge.Two very bad experiences was miss lead to about price of job told it would be a lot cheaper then charge the full amount.Also my partner was lied to told her car had passed mot then later told it had failed.Very disappointing they had a 68yr old woman in tears and she had to phone me up to console her.Bullying tactics from ProTyre will never ever use this disgusting company again.Avoid this company at all cost!!!!
12 March 2026
Unprompted review
Reply from Protyre Autocare - Trowbridge
Dear Mr Willis,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Great service and advice
9 March 2026
Great service as always
Great service as always, keep up the good work
Many thanks
Peter Holland
25 February 2026
Reply from Protyre Autocare - Trowbridge
Dear Peter Holland,
We're happy to hear that you had a great experience with our service at our Trowbridge branch.
We appreciate your positive feedback and thank you for taking the time to share it with us.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.