Protyre Autocare - Tiers Cross Reviews 

467
•
TrustScore 4.5 out of 5

4.7

Central Garage, Tiers Cross, SA62 3DA Tiers, Haverfordwest, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Late afternoon, return from school run, blow out due to debris on road. Quick call to Protyre, and breakdown truck arrived in 10 minutes, emergency spare fitted, then back to Depot for new tyre and 4... See more

Company replied

Rated 5 out of 5 stars

Staff went above and beyond having listened to my needs , were polite and courteous throughout . Tyres are never cheap but I was very satisfied with the outcome . Thankyou .

Company replied

Rated 5 out of 5 stars

We recently went to get a tyre checked as tyre pressure kept going down. They found a small puncture, which couldn't be repaired. Ordered a replacement tyre, we received a call to say it was in. New t... See more

Rated 5 out of 5 stars

What great service by ProTyre, I turned up at the Haverfordwest Branch and they redirected me to Tiers Cross Rory and the fittings team were very accommodating given I just turned up without a pr... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Central Garage, Tiers Cross, SA62 3DA, Tiers, Haverfordwest, United Kingdom

  • 01437 890100

4.7

Excellent

TrustScore 4.5 out of 5

467 reviews

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4.7

All reviews

(467)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing staff!!!

From the phonecall asking if they could change my tyre on a bank holiday, from the welcome and the offer of a coffee whilst they changed the tyre. Amazing service. Made me feel welcome. Very efficient and all staff had smiles on their faces. Amazing service. Please keep up the good work. A credit to the profession.

29 August 2025
Rated 5 out of 5 stars

Great service

Great service, booked online + ready almost instantly! On arrival I was immediately in the garage + tyres changed. No waiting around, plus a free coffee while your there😄. Thanks Protyre for great customer service & competitive prices

22 August 2025
Rated 5 out of 5 stars

Great help with tyre selection

Great help with tyre selection, ordered and fitted v quickly. Wouldn’t go anywhere else

18 August 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant, swift, friendly, good value

Brilliant, immediate service. I stopped in on the of chance they might have a headlamp bulb and they went one step further, fitting it there and then at no extra cost. Cheaper than Halfords and many others and friendly with it.

Thanks chaps

18 August 2025
Unprompted review
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Highly recommended. Great team…

Very friendly and helpful when I came to get a picture repair. Very prompt service. Advised on future work (brakes will need replacing). Good facilities and was offered a hot drink while I waited.

4 August 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Tiers Cross branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Alex,

We appreciate you taking the time to leave us this excellent review. We're happy you received quick, friendly service at a good price from the team in centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Staff great

Staff great, location great . Service quick. Paid more than expected .

22 July 2025
Unprompted review
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Dear Glyn Mountjoy,

Thank you for taking the time to share your recent visit to our Tiers Cross branch with us.

We would like the chance to discuss your concerns futher with you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service and outstanding staff

Great service and outstanding staff. No appointments needed unlike other tyre services in the area even though there’s no customers. Maybe a little wait if they’re busy which is fine. Also good prices. Overall in my opinion best tyre service about in this area.

18 July 2025
Rated 5 out of 5 stars

rear tyre dilemma

Very efficient and the guy was able to show me just how close the situation was to becoming a serious accident on a car I had just bought and drove back 200 miles, very lucky

7 July 2025
Rated 5 out of 5 stars

Highly Recommend

Brilliant service as always from the staff at Tiers Cross. Welcomed me before opening time and addressed my issue promptly to get me back on the road.

30 June 2025
Rated 5 out of 5 stars

Really helpful and polite staff

Really helpful and polite staff. Great service and care of car.

25 June 2025
Protyre Autocare - Tiers Cross logo

Reply from Protyre Autocare - Tiers Cross

Hello Mrs Wendy Davies,

We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you found our team helpful and polite!

Best regards,
Eddie
Customer Care - Protyre

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