Protyre Autocare - Telford Reviews 

1,393
TrustScore 5 out of 5

4.9

Stafford Park 1, Telford, TF3 3BD Telford, Shropshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Everyone was friendly and welcoming, and the job was done properly first time. Unfortunately, that’s not something you come across very often these days. I later came back because I noticed some... See more

Company replied

Rated 5 out of 5 stars

Easy to book mot and service online so dont have to rememberto call and make bookings in the day. Great company and service. I feel secure that im not being talked into un needed works. Would definite... See more

Company replied

Rated 4 out of 5 stars

Turned up with out an appointment and had 2 new tyres fitted within the hour. Staff were excellent. Disappointed that the same tyres £80 cheaper if id booked online with an additional discount if 2 o... See more

Rated 5 out of 5 stars

Great price (50% off with online discount). When the passenger side adjuster nut could not be undone, I was told I could come back and the other side would be done as part of the original price. Ve... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Stafford Park 1, Telford, TF3 3BD, Telford, Shropshire, United Kingdom

  • 01952 290202

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,393)

33,096 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from Kev & Jordan

Fantastic service from Kevin and Jordan, fully explained everything to me and fixed my cars breaks and tyres. I had a follow up question and Kev put my mind at ease. 100% recommend.

26 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Sarah,

We're happy to hear that you received fantastic service from our team at our Telford branch!

We appreciate that everything was fully explained to you and your car's brakes and tyres were fixed to your satisfaction.

We're glad we put your mind at ease with your follow-up question, and we appreciate your recommendation.

We will Look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Prompt, friendly and efficient service.
Competitive Prices.
What else could you want

24 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Bruce,

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our service prompt, friendly, efficient, and competitively priced.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good customer service 👍

Good customer service 👍
Only issue I have is the unplugging of my car camera, and movement of position
I had to go to halfords for them to sort it out
Otherwise always been happy with service
Kind regards ann

14 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Ann,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre relacement

Supplied and fitted two tyres at good price, safety check on car all done at the time stated. No extras and no trying to sell me any extras. Even gave me details of a Michelin cash back plan, which as given me back £15.

15 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Thomas,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guys in Protyre Stafford Park

Turned up no appointment. Had to leave the car. Puncture on re near side tyre. Fixed in less than 4 hours. Great guys in Stafford Park Depot

14 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Gillian​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest

Honest, friendly and reliable staff. Things are explained in a way that's easy to understand without being patronising and always helpful when you have a query or problem. Not intimidating like some other garages!

19 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Samantha,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing Team and Service!

Brilliant service! Quick tyre fitting, great prices, and super friendly staff. I highly recommend Protyre Telford! I won’t go anywhere else!

12 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Ruben​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre was extremely well run …

Protyre was extremely well run from start to finish. I researched online and booked a free tyre inspection — everything was straightforward and efficient. The garage didn’t keep me waiting, communication was minimal but professional, and the job was done perfectly.

I received a clear report recommending new tyres, booked them online from home (with a few helpful discounts and the option to spread the payment), and returned a few days later. Again, the process was smooth and well organised — not much small talk, but no rudeness either, just an efficient, get-the-job-done attitude.

A small touch like complimentary coffee or a few magazines in the waiting area would make the experience a bit more welcoming, especially for those waiting around, but overall I was very impressed. I’ll almost certainly use them again.

7 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Rebecca,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Kevin and creware great thanks again

Kevin and creware great thanks again

3 November 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Allistair,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Kevin and the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Work completed to a high standard in a timely manner.

29 October 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Rebecca​,

We would like to thank you for sharing your feedback regarding the service you received at our Telford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Review of Protyre (Telford)

I have used Protyre for most of my tyre requirements for many years and have always found them to be very professional and competitively priced for a good range of tyres.

24 October 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Kevan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre review

Professional in every aspect, little touches like using seat covers when moving your car, resetting the tyre inflation system on the car. Staff at Stafford Park, Telford helpful and honest. Always competitive prices quoted. Cannot fault them...

29 October 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Dear Barry Morgan,

We appreciate your positive feedback regarding our team's professionalism and attention to detail at our Telford branch.

We're happy to hear that you found our prices competitive and the staff helpful. Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service as ever.

Great service as ever.

22 October 2025
Protyre Autocare - Telford logo

Reply from Protyre Autocare - Telford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Telford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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