I've used Protyre on Preston Farm a fair few times and never had a bad experience. On this occasion the online booking system failed and didn't create the booking (Third party system, not Protyre's fa... See more
Location
Switch location2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
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See what reviewers are saying
The protyre in Stockton on Tees went over and beyond with helping me sort out all the problems with my air-condition problems , mainly all the time spent diagnosing the next problem at no extra charge... See more
Plenty of parking, left car keys with reception and took dog for a walk until they phoned to say it was ready. Ordered 3 tyres online, alignment offered with 50% off to took advantage if the offe... See more
Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate. They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins. Great... See more
Company replied
Company details
About Protyre Autocare - Stockton on Tees
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, United Kingdom
- 01642 601600
4.7
Excellent
1K reviews
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I have always had a positive experience…
I have always had a positive experience when attending this garage, the staff are helpful and reassuring.
6 August 2025
Staff made the effort to be…
Staff made the effort to be helpful-despite already being lunchtime on a Saturday they endeavoured to do the work that needed doing to get my car through its MOT that same day
6 August 2025
the fella sorted me out in great time
the fella sorted me out in great time . perfect job
30 July 2025
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly staff,very quick…
Friendly staff,very quick efficient.Wouldn't hesitate to go back and would definitely recommend to friends and family .
23 July 2025
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Nice and quick tyre change
23 July 2025
Great lads and great service!!
23 July 2025
Recent MOT
Recent MOT, work was needed but was done and completed next day. Found these guys helpful.
21 July 2025
Great place for an air con regas.
Very smooth transaction from start to finish. Left my v90 for an air con regas. Left car with them for half an hour while we went for a coffee. Came back all done and now blowing ice cold!
Will definitely use again. Thanks for your great service.
16 July 2025
A quick and efficient aircon regas
A quick and efficient aircon regas. Only took 20 minutes. No fuss and helpful staff
16 July 2025
Car air conditioning regass.
My experience with protyre went really well great service got everything sorted and a free cup of coffee.
9 July 2025
Reply from Protyre Autocare - Stockton on Tees
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Easy to book
Easy to book, MOT completed within time and easy process. Good value for money.
9 July 2025
Failed my MOT on what should have been…
Failed my MOT on what should have been an advisory.
Caused a great deal of inconvenience. Think it was to try and sell new tyres.
9 July 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Andrew Metcalfe,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with the outcome of your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Pirelli Angel GT Motorcycle Tyres
Appointment booked & paid online was simple & straightforward, arriving at the garage I was seen to immediately staff very polite and courteous. Appointment slot was booked for 1 hour however tyres were changed around 30 mins, excellent service with friendly staff. I would definitely use Protyre services again in the future.
2 July 2025
Excellent experience
Made a booking on line to have 2 tyres fitted the whole job from booking to driving away was an hour .
Excellent service the whole experience was 10 out of 10
2 July 2025
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