They were very thorough with what they did and completed the job within the expected time. The whole procedure was dealt with in a pleasant and reassuring manner.
Company replied
Location
Switch location170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB
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See what reviewers are saying
Due to a family emergency I had to cancel my MOT and Silver service at short notice, I person I spoke to was very accommodating and was able to fit me in a couple of days later. I trust Protyre, fri... See more
Company replied
I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... See more
Company replied
Ordered tyres and booked appointment online. Very good price for x2 tyres with Black Friday discount. Fitting was punctual and efficient whilst I waited. Warm waiting area with free coffee. Very knowl... See more
Company details
About Protyre Autocare - Southampton Burgess Rd
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, United Kingdom
- 02380 677468
4.7
Excellent
1K reviews
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They were very thorough with what they did.
They were very thorough with what they did and completed the job within the expected time. The whole procedure was dealt with in a pleasant and reassuring manner.
4 November 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mr FitzGerald,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very Happy With MOT and Silver Service
Due to a family emergency I had to cancel my MOT and Silver service at short notice, I person I spoke to was very accommodating and was able to fit me in a couple of days later. I trust Protyre, friendly and professional .
26 October 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Sarah,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff polite and heipful.we have used…
Staff polite and heipful.we have used protyre for a few years now and will go on doing so.
23 October 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mr Dixon,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great staff
21 October 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mrs Stitson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Cheryl Ellis,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare, we always try to ensure our products and customer service are the best they can be for all our customers. Therefore, we are delighted to hear that you experienced great care and interacted with such a welcoming team during your visit at our Southampton Burgess Rd branch.
We truly appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer acre - Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mr Taylor,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mrs Adams,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and efficient
30 September 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really good service
Really good service, everything done promptly and everything explained and communicated well. Even rotated my tyres for no additional charge! Staff very polite and helpful.
24 September 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mr Newman,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyres Replacement
Great experience, the staff was really helpful in solving any doubts I had.
18 September 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Mr Yadav,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
Your invoice for your alignment has now been emailed over to you. Please keep an eye on your spam/junk folder as well just in case.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Khay,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre always go above and beyond for…
Protyre always go above and beyond for me. They have saved me many times, this time I didn't actually need two new front tyres and instead of charging me anyway they called me and informed me. That is great service to me.
16 September 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Shelley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Mr Jenkin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and helpful
Initially at segensworth branch but they didn't have my size, he was very helpful and directed me to Burgess road who were helpful and efficient.
16 September 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff and no delay in new…
Friendly staff and no delay in new tyres being fitted. The only issue was that they pumped up the tyres to the wrong pressure. They were over inflated.
10 September 2026
Fast efficient and professional…
Fast efficient and professional service. Very friendly and helpful staff. Great price!!
9 September 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Hello Sakvinder,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They be very professional and very…
They be very professional and very clear in what my car needs .
7 September 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Evangelos Nikoloudakos,
We're happy to hear that our team at our Southampton Burgess Road branch was professional and clear in explaining your car's needs.
We appreciate your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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