They ansqwr the phonw and understand your problem. They were busy but got it done in a couple of hours I would definitely reccomend going straight to them as they dont mess you abour or rip you... See more
Company replied
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Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... See more
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Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
Company replied
I booked in for a battery check Thursday night, took it in 8.30 Friday morning and the battery was checked and changed before 12. I have been going to Southam Tyres for a couple of years now and won't... See more
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Company details
About Protyre Autocare - Southam
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, United Kingdom
- 01926 813510
4.7
Excellent
1K reviews
Asks customers to review
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Excellent
Excellent! I had a flat tyre, and although the team at Southam was very busy and stretched, they went out of their way to fit me in so I was able to be back on the road the same day. Much appreciated guys, thank you!
4 August 2025
May use AI-assist with repliesRead more
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Not as helpful as Protyre Leamington
Not as helpful as Protyre Leamington. Staff far too disinterested and sorting lunch out was more important.
They did however fit the correct tyres reasonably efficiently and were helpful when I couldn’t find the wheel nut key.
30 July 2025
Reply from Protyre Autocare - Southam
Dear Steve ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Southam
Dear Jenny,
Thank you for leaving us a review and we are sorry to hear that you feel this way.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took over an hour to change two tyres
23 July 2025
Reply from Protyre Autocare - Southam
Dear Jan,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took my car here for the MOT
Staff very polite and helpful!
Even better that my car passed the MOT
Will definitely use again
Many thanks!
23 July 2025
30 quid off an aircon regas made it…
30 quid off an aircon regas made it viable. Of course the temps are now back to normal... At least I have aircon that is really cold.
23 July 2025
Awful service - will not return!
Ordered 4 tyres - gave them 48 hours to deliver and only 2 turned up. Awful service - will not return!
9 July 2025
Unprompted review
Reply from Protyre Autocare - Southam
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Georgia
Customer Care - Protyre
Ok but questionable approach to costing
Used Protyre Southam a few times now - no real gripes about the workmanship but the upcharging / price padding gets a bit frustrating. You have to know what you want/need and be prepared to challenge the proposed works and cost. This is particularly annoying when the prices are clearly presented online, but for some reason are inflated on-premise.
21 July 2025
Reply from Protyre Autocare - Southam
Dear Marcus,
We appreciate your feedback. We're sorry to hear about your frustration with the pricing differences between online and on-site. We always try to ensure we have consistent pricing and transparency with our quotes.
Your concerns have been raised with the Area Manager and they will make contact with you in due course to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
Pretty good but did have to wait an hour
16 July 2025
Easy to book online and service was…
Easy to book online and service was very efficient.
16 July 2025
Friendly reception & offered a good…
Friendly reception & offered a good reasonably priced tyre for my needs. Whilst waiting I was offered a welcome coffee. Just over forty minutes & my car was ready.
Excellent service & would highly recommend.
14 July 2025
GREAT SERVICE
11 July 2025
Very good customer service
Very good customer service, efficient with getting the work done and have always been helpful and welcoming to myself and my wife
7 July 2025
MOT, not tried to upsell and friendly
MOT, not tried to upsell and friendly. They overran and were a little hard to get hold of on the phone as they were so busy, but the experience was good.
7 July 2025
Very helpful
Barry and the team at Southam really helped me in making arrangements to get work done when the Protyre website refused to recognise my vehicle to allow me to book it in with them!
4 July 2025
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