Best service I’ve ever had from a garage. The manager is fantastic and a credit to the business, very helpful and knowledgeable, took time to explain things even when the waiting area was full. I wi... See more
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Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more
Company replied
Booked a Full service at short notice. Protyre carried out all the work and servicing I requested. I am now confident my car is in a very satisfactory and safe condition Protyre staff are always... See more
Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more
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Company details
About Protyre Autocare - Poole Cabot Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom
- 01202 659911
4.7
Excellent
3K reviews
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Very friendly reception staff and…
Very friendly reception staff and efficient service and good value for money
20 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Holman,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly
Quick, efficient and friendly! Such a good team and James is always so welcoming and helpful.
16 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Emily,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
the work was carried out quickly as…
the work was carried out quickly as always the staff are very helpful
17 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Wilkinson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mr Ashby,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
These guys are amazing
These guys are amazing!
They don't talk jargon, there are no hidden prices, you are kept in the loop of what's going on.
Their customer service is impeccable. Communication and and friendliness is brilliant.
17 July 2026
Unprompted review
Reply from Protyre Autocare - Poole Cabot Lane
Hello Jo,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and polite staff
Very professional and polite staff. Good service. Only downside was the aircon was a little too enthusiastic and by the time my car was ready I was shivering 🥶.
15 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Phil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional
Professional, prompt knowledgeable and polite. Attention should be paid to the cleanliness of the staff/guest toilets.
15 July 2026
Always helpful and thoroughly…
Always helpful and thoroughly professional. Staff are very easy to talk to
13 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Mrs Gough,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The service at Pro Tyres is so good &…
The service at Pro Tyres in Poole is so good & very professional! I needed two tyres for my Audi Q3 , they got the tyres in for the next morning & work carried out efficiently & within a hour ! Always busy there but the guys are always polite & do such a good job ! Thank you
13 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service from these guys, very professional, friendly and very helpful , nothing seems to be too much trouble 10🌟
8 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello,
Thank you for sharing your wonderful feedback regarding the service you received. We are delighted to hear that our team at Poole Cabot Lane was professional, friendly, and helpful. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Great service at Protyre
James on reception is what makes your company great. He is polite helpful and bends over backwards to do anything he can to fit you in when you need. He found a slot for my MOT within 2 hours of my call and it was done on time whilst I waited. I can’t speak highly enough of him and the other staff at Protyre Cabot Lane.
8 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I ordered 2 new tyres online air…
I ordered 2 new tyres online air conditioning re gas and wheel alignment. I picked the car up and it had completely different set of tyres on it not the ones I ordered I had to bring the vehicle back in to get changed. Also be aware when paying for wheel alignment they don’t state the rear tyres need alignment too and they charged another £45 to do this without asking. The inside step of my car and steering wheel were left absolutely filthy with black oil dirt. Not impressed…
8 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear James Jones ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Poole Cabot Lane branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service provided by Protyre
Great service provided by Protyre - easy to book online- got booked in quickly - staff at reception were lovely - air con is back to working fabulously - highly recommend
29 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Everything went well for me
My first contact by phone was friendly and efficient. I was quickly given a quote and a date the following day for the work to be done. The quote was well within the cost band suggested by google AI. Whilst my car was repaired I was able to wait in a cool reception area. Everything went smoothly and everyone was friendly
2 July 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Joy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Superlative service and nothing too much trouble
Thank you so much to James and his colleagues for once again getting me out of a fix when I had a puncture on the way home from Swanage. I arrived home at 4.30 pm, rang James who said, 'Get here pronto and we'll put on a new tyre'. As luck would have it , they had one tyre in stock to match my others. I can't fault the service, kindness, and attention to detail of this branch of Protyre. My car also came out a lot cleaner than it went in. Thank you so very much. Carole Reeves
30 June 2026
Reply from Protyre Autocare - Poole Cabot Lane
Hello Carole,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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