Protyre Autocare - New Mills Reviews 

729
•
TrustScore 5 out of 5

4.8

Buxton Road 109, SK22 3JT New Mills, England, GB

•

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Rated 5 out of 5 stars

The Manager and asst were really good. The waiting area professional including toilets and free coffee. These two gave me confidence. I was not happy with the Engineer not returning my wheel nut so... See more

Company replied

Rated 4 out of 5 stars

Had brakes and pads replaced with minimum of fuss and good price. I will continue to return here for all tyres and brake work on our family's cars!

Rated 5 out of 5 stars

Rang up saturday morning for a tyre change on my golf, easiest process ever lad on front desk was sound and was all sorted within 25 min 100% reccomend

Company replied

Rated 5 out of 5 stars

After being stopped locally by another driver to tell me my tyre was squishy I was panicked as I had a long drive ahead. I pulled into Protyre to ask for some air but he said I’d need it replacing an... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Buxton Road 109, SK22 3JT, New Mills, England, United Kingdom

  • 01663 889230

4.8

Excellent

TrustScore 5 out of 5

729 reviews

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4.8

All reviews

(729)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Ive been twice they are profesional…

Ive been twice they are profesional great service and quick thankyou

23 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always excellent service st Protyre New…

Always excellent service st Protyre New Mills

21 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Will definitely get tyres fitted there…

Will definitely get tyres fitted there again. I had a 2pm appointment that was kept and fitting time was as expected. The free alignment check on their Hunter system is a great idea especially when splashing out on 4 new tyres.

16 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Dear Mr DH,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We're especially pleased you found the free alignment check beneficial.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

5* recommended

After picking up a puncture on the way to the airport the wonderful team pulled out the stops to get me back on the road so that I could make my flight.
5* and definitely recommended.
A very grateful customer

2 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Monica,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture repair at speed of light …

I had a puncture on another car so took the wheel down asked if they could fix it and I’d call back, they said if you’ve got 10 minutes I’ll do it now for you, which was a big help.
Much obliged cheers

9 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Neil,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at New Mills, especially that your puncture was fixed so quickly.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

there is a really good young man, with glasses who works on the counter here. Honest and reliable, very impressed

9 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Andy​,

We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

7 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Glyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Always use this garage. Excellent service

2 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello James,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Go pro tyre!

First off - it was an easy walk to the tyre centre. The staff were friendly and extremely helpful - especially when trying to find a better deal for me and the correct tyre.
Would highly recommend!

2 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Dear Andy.R,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient. Lovely polite staff

2 September 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Kay,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

service efficient staffing price

service efficient staffing price

31 August 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Mr Hall,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Would normally be a 5 star but when I…

Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment

This means I am having to take the car to your Buxton branch to have the tracking redone this is at my cost and time tomorrow morning

Can the cost of the service being done on Friday to our other car be reduced to compensate the reg is LL16 UYU

20 August 2026
Rated 5 out of 5 stars

efficient

efficient, quick, good price

24 August 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guys and really helpful

Great guys and really helpful . Great service .
Paul Sutherland Reay

21 August 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast friendly efficient

Fast friendly efficient, sound advice given

19 August 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Dear simon ward,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer Care -Protyre

Rated 5 out of 5 stars

Happily re-gased

Arrived a little early, was seen and sorted and very happy with the re-gasing

19 August 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Marple,

Thank you very much for leaving us this 5-star review.

We are delighted to hear that you are happy with the service you received and that your re-gassing was sorted quickly by the team in centre. We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I took my car for the Free Summer…

I took my car for the Free Summer check , it was seen immediately, everything was good and in only about 15 minutes.

7 August 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Susan​,

We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and polite staff

Very helpful and polite staff, seen on time, given good advice and excellent service. Pricing is competitive and comparable within the market.

12 August 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Hello Philip​,

We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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