Protyre Autocare - Nailsea Reviews 

1,494
•
TrustScore 5 out of 5

4.9

Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service!!!!! The guy on reception was polite, professional and great to deal with and although I was early for my appointment they managed to get me in b4 time and didn't try and hard sell a... See more

Company replied

Rated 5 out of 5 stars

Move over Ryan!! Danny for president!! Ha ha! Jokes aside I can not thank these guys enough for all their help over the years. They work on all the cars in our household. I wouldn't trust anyone... See more

Company replied

Rated 4 out of 5 stars

Good customer service and puncture repaired within the hour. If I'd have known that upon inspection of the tyre the puncture would have have been repaired automatically i wouldn't have asked for an up... See more

Rated 5 out of 5 stars

On time, reasonable waiting area (including free coffee), kept upto date. Tyre seems good quality.

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom

  • 01275 859859

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,494)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were very friendly and…

Staff were very friendly and knowledgeable. delt with very quickly and at a reasonable cost.

26 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Pete,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service - open & honest at what’s needed and costs involved

24 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Katie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Spencer,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Nailsea. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service Helpful Friendly Staff

Tyres changed promptly, pointed out a mistake with which front tyre needed replacing. All staff friendly and helpful a GREAT JOB !!!

19 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello John,

We would like to thank you for sharing your feedback regarding the service you received at our Nailsea centre.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre provided such a great job.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Couldn't be more pleasant and helpful.
As my car would be a few hours, to save me wandering around the town aimlessly they popped me home and collected me when the car was ready. Who else would have done that?
Can't really praise them enough and would highly recommend.

10 August 2026
Unprompted review
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Terence,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I always feel confident that their…

I always feel confident that their advice is genuine and I never feel pressured into having work done which may not be completely necessary

10 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Maggie​,

We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Eric,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

29 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service!!

I had ordered the wrong size tyres but the guy who contacted me was so helpful and went above and beyond to sort out the correct size for me. Got my car in the next day, all 4 tyres replaced, aligned and tracking done in just over an hour. I highly recommend this company and will definitely take my car back there for any future work.

5 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Kimi,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time quick efficient tyre change…

On time quick efficient tyre change thank u

5 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello B Colston,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the swift and efficient service you received from the team at Nailsea.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had balanced the back wheels. Nevertheless, they tracked down the problem and sorted it out.

5 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

There is no need to say more than

There is no need to say more than,
A very friendly, polite, & efficient service .

3 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Mr Hiles,

Thank you for taking the time to share your positive feedback. We are delighted to hear that you experienced such friendly, polite, and efficient service. We always strive to provide the best possible experience for our customers.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyres at a reasonable price

Tyres at a reasonable price. Like most people, I'm clueless about the best tyre for my vehicle and milage but I felt listened too and given information to help make a choice. What gave me a good feeling, it was obvious the day wasn't going well but I still got good customer service.

3 August 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had a pair of good quality tyres …

Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I called the depot to explain, no fuss or drama, asked to go back the next day (Saturday) to have them re-balanced. Done f.o.c and problem solved.

29 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Jason,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. I wouldn't get my tyres anywhere else.

29 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had a burst tyre on the motorway and…

I had a burst tyre on the motorway and the rescue service brought me to Protyre at my request. I was seen quickly and back on the road in 40 minutes. Excellent service all round

29 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Mr Dixon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly & efficient team

Friendly, professional & polite staff.
Job completed on time and very efficiently.
Have used them for many years and nothing is too much trouble.
Cheers guys 👍
Richard Palmer - Backwell

27 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Richard,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful staff

Helpful staff, good service and professionally run, I will definitely use again and recommend to others.

22 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear Richard,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Nailsea branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful

20 July 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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