Protyre Autocare - Leicester Syston Reviews 

1,091
•
TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB

•

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Rated 5 out of 5 stars

Having called around to get a price for an emergency tyre replacement, they came back as one of the cheapest but the delivery time swung-it for me. I ordered the tyre at 10:00 and it was waiting at 1... See more

Company replied

Rated 5 out of 5 stars

Booked online for fitting chosen 4 new tyres, good price with added bonus of a discount code at the time, prompt service by competent staff in a very friendly and helpful manner. Would recommend.

Company replied

Rated 5 out of 5 stars

Easy booking online, great service in store. Quick and efficient and great value. I’ve already booked in for my other 2 tyres!

Company replied

Rated 5 out of 5 stars

Firstly took my BMW 135i in for 2 new front tyres and rear brake pads. All work done really quickly for a competitive price. Really happy with standard of work, even re initialised TPMS. Took BMW M... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,091)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and value

Easy booking online, great service in store. Quick and efficient and great value. I’ve already booked in for my other 2 tyres!

4 November 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Miss Varney​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and sorted the job in…

Very helpful and sorted the job in minutes

4 November 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mr Coleman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Guys where just amazing can' t thank…

Guys where just amazing can' t thank them enough used them twice now both time bfilliant

4 November 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Arthur​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service will use again

Great service will use again, Visited twice in a week with separate vehicles.

28 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

What a great team

Having called around to get a price for an emergency tyre replacement, they came back as one of the cheapest but the delivery time swung-it for me. I ordered the tyre at 10:00 and it was waiting at 1:30 - thats great service. Because my care came with a tyre inflation kit, it didn’t have a jack. I managed to raise the care enough to get the flat off, but they lent me a trolly jack to lift it that last couple of inches to get the new one on. “All part of the service” 👍

28 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and competitive prices.

Great service and competitive prices.

28 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful

28 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The efficiency

The efficiency, the courtesy and the knowledgeable advice.

26 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff very friendly and knowledgeable

Staff very friendly and knowledgeable. Although I didn't have an appointment they sorted the issue out the same day.

19 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mrs Reynolds​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick efficient service friendly…

Very quick efficient service friendly staff great price

21 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Judy Ward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the swift turnaround, competitive pricing, and welcoming staff during your visit at our Leicester Syston branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent Service at Protyre Syston

From making the initial Booking to the actual service received was great, great attention to detail & excellent service the technicians were all very polite & helpful, would definitely recommend & would use in the future.

21 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Annette,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

14 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Ashraf,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Lovely people working there

Lovely people working there, very helpful and sorted my daughters car quickly and affordably

21 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Sam​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always

Great service as always

19 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and price

Came in near closing and the guy was so helpful and got mu new tyres fitted to continue my journey. Price was great and service outstanding . Will be buying mu tyres from this branch again

9 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Audrey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Original tyres ordered didn't arrive…

Original tyres ordered didn't arrive but staff sorted out issue with minimum disruption to me.

14 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New Tyres…

Booked online for fitting chosen 4 new tyres, good price with added bonus of a discount code at the time, prompt service by competent staff in a very friendly and helpful manner. Would recommend.

28 September 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

(Updated) I booked a basic two-front wheel…

Update: as promised, ProTyre looked into the issue. Martin, the manager at ProTyre Syston, contacted me and arranged a courtesy wheel alignment, emphasising that they will pay particular attention to detail. I am pleased to share that this afternoon, ProTyre Syston has corrected my wheel alignment and I am completely satisfied with their service.

(Original Review) I booked a basic two-front wheel alignment on my Peugeot 107 - and shared the fact that another ProTyre branch had aligned this car when I had my tyres fitted but it wasn't quite right as the steering isn't straight and I observed that my tyres were beginning to wear unevenly.

To Syston's benefit, they had the car wheel aligned within ten minutes. Unfortunately, the steering is now less straight than before and I am monitoring my tyres to see whether they are continuing to wear unevenly.

I would have appreciated the job take twice as long if it was done correctly. Frankly, a Peugeot 107 front wheel alignment is about as basic wheel alignments go and I am disappointed that the staff appeared to rush the job rather than doing it correctly.

7 October 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Austin,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Hello Mr Gunn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Syston branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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