I've been using Protyre on Tong Road for a few years now for tires, repairs and MOT inspections. They are very well organised, friendly and well priced. They have good communication and a great team t... See more
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Needed two tyres with fitting at very short notice (day before MOT). Due to my tyres not being standard size and me wanting budget tyres they were hard to source but protyre had some in stock. I was h... See more
Company replied
Reception Service-5 star customer care. Great experience for my 9am appointment today. Garage Team- Quick turnaround, within the hour, all work had been completed and update given. Excellent Se... See more
first time that i have been , my tracking was way out (thanks to all the pot holes) the boys also checked my tyre pressure. I wasnt made to feel uncomfortable being a woman of a certain age, sadly I h... See more
Company details
About Protyre Autocare - Leeds Tong Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
97 Tong Road, Armley, LS12 1BW, Leeds, West Yorkshire, United Kingdom
- 0113 279 2799
4.6
Excellent
599 reviews
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Website innaccurate
the manager told me to use their website to order tyres as he couldn't match their online prices. I ordered the tyre the site recommended, when I went to have it fitted the manager told me I'd ordered the wrong tyre, and that the website is often wrong. It was eventually resolved, by a different manager but a lot of mess around. Previously I've found this company excellent.
7 October 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Simon Rickles,
Thank you for your feedback . We are sorry to hear that your recent visit to our Leeds Tong Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I've been using Protyre for years
I've been using Protyre on Tong Road for a few years now for tires, repairs and MOT inspections. They are very well organised, friendly and well priced. They have good communication and a great team to talk with.
5 October 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Mike,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff member was swearing loudly and…
Staff member was swearing loudly and repeatedly when I was there with my 5 year old daughter. Made me feel intimidated.
26 September 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Helen,
Thank you for taking the time to share your concerns in regard to your recent visit to our Leeds branch.
We can see from our records, that following from your email to our customer service department, the area manager of this branch has reached out to you via email (please keep an eye on your spam/junk folder as well just in case) and they would be more than happy to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Mr Mozero,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Ranjit,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Allan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Needed tyres with fitting at short notice
Needed two tyres with fitting at very short notice (day before MOT). Due to my tyres not being standard size and me wanting budget tyres they were hard to source but protyre had some in stock. I was having them fitted an hour after purchasing them online. The staff were friendly and polite I was very happy with the service. The tyre fitter also gave the bake pads and discs a quick inspection.
3 September 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Mr Harrison,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that we could assist you with your tyre needs so promptly, especially with the challenge of finding non-standard budget tyres. It's wonderful to know that our team at our Leeds Tong Road branch provided friendly and polite service and even went the extra mile with an inspection of your brake pads and discs.
We appreciate your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Dom,
We appreciate you taking the time to leave us a 5-star review of your experience at our Leeds centre. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Very fast change off tyres very happy…
Very fast change off tyres very happy with service many thks!!!
12 August 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Shawn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The team from the lovely lady behind…
The team from the lovely lady behind the counter to the fitter first class service
12 August 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Filip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Ray,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Leeds Tong Road.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Although they were busy they got to me…
Although they were busy they got to me as soon as they could and I’ve never had a bad experience with them
5 August 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, great communication.
As always helpful and prompt actions
27 July 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Graham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As usual great service from all the…
As usual great service from all the team at Protyre Leeds Tong Road, I don’t take my car anywhere else, why would I?
23 July 2026
Reply from Protyre Autocare - Leeds Tong Road
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Michelle,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They charged me for gold service
They charged me for gold service
But did not do the inspection of what forms part of the gold service
Ive rebooked my car for a genuine inspection at alternative garage and once they inspection sheet is published to me i will be comparing your fraudulant inspection sheet with a genuine one putting them side by side and posting on all social media business groups and personal groups to ensure it goes viral
As well as contacting a no win no fee firm
Il
20 July 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Renata Sakalauskaite,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic, brilliant service from a genuinely helpful team!
I cannot recommend James (Horsforth) and his team at Protyre Armley, Leeds highly enough.
From start to finish, nothing was too much trouble. They gave me clear estimates for the work, which were very close to the final cost, kept me updated on progress and when there was a delay, they called to let me know and gave me a revised expected completion time.
The workshop was clean, the team were friendly, polite and courteous. As a woman walking into what can sometimes feel a very masculine environment, I felt completely welcome and respected. There was no patronising or “man-splaining”.. just straightforward, helpful advice.
They even took the time to investigate an issue I was having with my car window and somehow managed to inadvertently fix it without needing to do anything at all!
Fantastic, brilliant service from a genuinely helpful team. I will only be going to James and the team at Protyre Armley for future work on my car.
26 June 2026
Unprompted review
Reply from Protyre Autocare - Leeds Tong Road
Dear Corinne from Tong,
We are so pleased to hear about your positive experience with our team at Leeds Tong Road branch.
It is wonderful to know that our team provided clear estimates, kept you updated, and maintained a friendly and respectful environment.
We are especially glad that you felt welcome and respected, and that our advice was helpful.
We appreciate you recognising our efforts to go above and beyond, even with the car window issue.
We truly value your kind words and look forward to assisting you with your car in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked a tyre fitting on a loose wheel…
Booked a tyre fitting on a loose wheel for my scooter.The staff told me they hadn’t had a machine to do it for 18 months???😡😡.Shouldn’t give the option on-line
3 July 2026
Reply from Protyre Autocare - Leeds Tong Road
Dear Keith Andrew ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Leeds Tong Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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