Fast efficient service. Website misleading when choosing tyres. I input my car registration in and a list came up which I assumed would all be suitable for my car. However the tyres I ordered were t... See more
Company replied
Location
Switch locationUnit 5 Lister Hill, Horsforth, LS18 5AZ Leeds, West Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a puncture in my tyre that needed urgent attention on my way home so stopped off at Protyre in Horsforth and they fixed the problem straight away for me even without an appointment they slotted me... See more
Company replied
Very easy to select tyres, pay & book appointment for fitting all done online. Everything ready when I arrived at appointed time and replacement tyre fitted within 30 mins ( either wait in recepti... See more
Company replied
Everything was on time, they were polite and helped guide me on a few areas that needed watching on my car. Customer service is excellent.
Company replied
Company details
About Protyre Autocare - Leeds Horsforth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5 Lister Hill, Horsforth, LS18 5AZ, Leeds, West Yorkshire, United Kingdom
- 0113 281 8881
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly & very helpful staff
Friendly & very helpful staff.
professional & efficient service.
31 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Leeds Horsforth
Hello Demetrio,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and funny as hell!
4 November 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly Team
Everything was on time, they were polite and helped guide me on a few areas that needed watching on my car. Customer service is excellent.
2 November 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Rob,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service!
30 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Lisa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
No drama fix, thank you!
No fuss, no bother, found the problem, gave me options, made me feel like I was being listened to, sorted the problem, somewhere warm and comfy to sit during the repair, what more could you want?
20 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and knowledgeable staff with a…
Friendly and knowledgeable staff with a quick turn-around.
16 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mr Hilton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient service
Fast efficient service.
Website misleading when choosing tyres. I input my car registration in and a list came up which I assumed would all be suitable for my car. However the tyres I ordered were the wrong size. Sorted out really quickly but maybe a tweak needed on the website. Overall very happy though.
28 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and helpful and friendly…
Great service and helpful and friendly staff. Thank you!
26 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Dear Megan M,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from our friendly and helpful team at our Leeds Horsforth branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre .
Quality tyres and easy to arrange
Arranged very easily. Great service and all done on time. Happy with the quality of tyres at a good price.
20 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Angela,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT Feedback
MOT, advisory for 2 tyres, fitted the change in the same day.
Great service
22 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly efficient staff
26 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mrs Mason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellant staff
19 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mr Moule,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book the appt on line
Easy to book the appt on line. Friendly and helpful staff.
23 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Mary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful in ensuring I got the…
Really helpful in ensuring I got the best tires for the price point and flexible when I got the appointment time wrong
21 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Lesley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
James and Matt excellant knowledge and…
James and Matt excellant knowledge and customer service at Horsforth Branch, Leeds
19 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Chris,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and friendly service
Always kind and courteous service. Solution focused, clear explanation and no pressure. They are clear about charges and timescales.
5 October 2026
Reply from Protyre Autocare - Leeds Horsforth
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leeds Horsforth
Hello Joanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.