I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can. Anytime I've had an issue they've always done their very best to resolve it ASAP.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can. Anytime I've had an issue they've always done their very best to resolve it ASAP.... See more
Company replied
I made two purchases online and arrived at Protyre, Guildford, and the staff couldn't have been more helpful or more polite. On my second visit on Saturday 19th September, i was straight away informed... See more
Company replied
Fantastic service all round. Very friendly and helpful staff. Nice waiting area with comfy sofas and tea and coffee available. Car was put through its MOT on time and passed with no advisories. I even... See more
They asked me to pay £120 for alignment... only for 2 wheels...60 for a wheel.. this price is ridiculous expensive, as I paid £45 a month ago at a different protyre shop. Alignment usually costs £50-... See more
Company replied
Written by the company
Written by the company
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Guildford branch. I ordered two van tyres online after speaking to reception staff / checking availability. Turned up and everyone was so helpful. I had my 4yr old son with me too. I went back in next few days to get a van spare changed and an aircon regas on the wife’s car (as I was so impressed) Great pricing and great service from everyone. Big shout out to Becky for being so lovely. Ps George says ‘ello!’ Protyre if you’re reading please acknowledge the teams customer services!
I booked online MOT for this and then I requested the date change which the team accepted it. The staff are welcoming and friendly. Highly recommend this garage for reliable service
A very good service from start to finish. Clear and effortless online booking. The staff were friendly, helpful and knowledgeable.
Great service
Comfy waiting area
Friendly staff but more importantly knowledgeable friendly staff
Told conflicting information. Vehicle connected up for AC re-gas for over an hour and not sure if it even completed the re-gas and vacuum checks. When I went outside I was told it was not getting cold and to try and run it for a while and if still a problem to return to have it de-gassed and talk of refund. But after running the car and no change I called and was told they had Done their bit and to take it to main dealer with no further talk of de-gas or refund.

Reply from Protyre Autocare - Guildford Moorfield Road
The reception staff were very helpful and friendly. There was quick response to our problems and resolved the issues professionally.
Fitted me in on Saturday for urgent tyre replacement. Good price and friendly service. Would recommend.
These guys could do enough to help me out! Great team at the Protype Guildford branch! Thank you!
I use this place for replacement tyres and servicing/MOTs for all my cars. The price is always competitive, the work is thorough and it’s easy to book a slot online. While you’re there the staff are friendly and helpful , there’s a decent waiting room with sofas and coffee while you wait.
Protyre was recommended to me when I needed to have my rear brake pads replaced. My call was answered very quickly and politely, and I was given an appointment for the same day.👍🏾 How impressive is that ?👌🏾
I was pleased with how quickly the brake pads were replaced at a reasonable price, and I was on my way.
From my observations, the father and daughter team at Protyre have got it nailed. There was a mutual respect in the way they communicated which I found beautiful.
I would definitely recommend Protyre and, long may they continue to serve motorists locally and further afield👌🏾🙏🏾.
Well done everyone 👏🏾

Reply from Protyre Autocare - Guildford Moorfield Road
I've used Protyre Guildford on several occasions now and have been very pleased with the service provided on every visit. Staff are always very friendly, helpful and courteous. I would recommend them without hesitation.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.