Fast and efficient service; extremely friendly welcome. New booking system makes everything even easier. Thank you
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All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... See more
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Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
Company replied
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... See more
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Company details
About Protyre Autocare - Dumfries
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, United Kingdom
- 01387 254433
4.8
Excellent
1K reviews
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Fast and efficient service
Fast and efficient service; extremely friendly welcome. New booking system makes everything even easier. Thank you
24 August 2026
Reply from Protyre Autocare - Dumfries
Hello Ms Kirkpatrick,
We would like to thank you for sharing your feedback regarding the service you received at Dumfries.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Great guys to deal with
Great guys to deal with. I'll definitely be back in the future
21 August 2026
Unprompted review
Reply from Protyre Autocare - Dumfries
Hello Wayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
Brilliant service, 4 tyres (ouch) fitted and balanced 👏 Good craik too 😂
19 August 2026
Reply from Protyre Autocare - Dumfries
Hello Anna,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team ar Dumfries. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Easy, quick, efficient service
Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
12 August 2026
Reply from Protyre Autocare - Dumfries
Hello Ethel,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you found the purchasing and booking process easy and that you experienced friendly, quick, and efficient service from the team in centre. . We look forward to welcoming you again.
Best regards,
Eddie
Customer Care - Protyre
Excellent and friendly service !
They were very quick when I went in.
Told me what it would cost and when they could replace the tyre....which they did and at less than their quoted price.
19 August 2026
Reply from Protyre Autocare - Dumfries
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dumfries
Hello Mary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional and efficient service.
Personal attention from friendly and helpful staff. Very professional and efficient.
7 August 2026
Reply from Protyre Autocare - Dumfries
Hello Valerie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dumfries
Hello Lorna,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
New tyres & tracking
All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton Tyres to anyone.
10 August 2026
Reply from Protyre Autocare - Dumfries
Hello Jayne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dumfries
Hello Mr Callaghan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pulled into Dentons around 12:30 on…
Pulled into Dentons around 12:30 on Saturday they were closing at 1, we had a warning light on the dashboard relating to tyres, they quickly identified the issue of a broken sensor within rear tyre and also that the same tyre was on back to front which they refitted.staff were polite, knowledgeable and the cost to repair was good we are holidaying /visiting family in Dumfries and have already been recommending them.
5 August 2026
Reply from Protyre Autocare - Dumfries
Hello Tricia,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dumfries
Hello Mr Fox,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
From the manager Mr Ritchie who's…
From the manager Mr Ritchie who's guidance and knowledge of his tyre products, which helped me with my choice of tyres to the fitters who completed the job on the car in a professional manner all leading to a stress free outcome.
3 August 2026
Reply from Protyre Autocare - Dumfries
Hello William,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dumfries
Hello Stuart,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, took the car to Protyre (formerly Dentons) near to closing time and without an appointment and they managed to fit the car in. Not sure if it could have waited over the weekend. Thanks to James and the staff.
25 July 2026
Reply from Protyre Autocare - Dumfries
Hello Mr Harvey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Everything went very smoothly from…
Everything went very smoothly from ordering, payment, booking in and fitting
29 July 2026
Reply from Protyre Autocare - Dumfries
Dear Mr Harry Neilly,
We are delighted to hear that your experience, from ordering to fitting, was so smooth.
We always strive to provide excellent service, and it's wonderful to know we achieved this for you at our Dumfries branch.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care
Reply from Protyre Autocare - Dumfries
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Dumfries
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and attention
Always good attention and service given, feel like a valued customer.
24 July 2026
Reply from Protyre Autocare - Dumfries
Hello Douglas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All paid up online and booked in for…
All paid up online and booked in for the Saturday,arrived 10mins early and the team were straight “on it !!!”.Turned around in 15/20 mins.
Great little chats with the staff,who were all very friendly and professional .
Would highly recommend
15 July 2026
Reply from Protyre Autocare - Dumfries
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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