Protyre Autocare - Devizes Reviews 

965
TrustScore 5 out of 5

4.8

Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB


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Rated 5 out of 5 stars

I booked a 10.30am slot for two tyres on my car to be replaced, having chosen the new tyres and paid for them on line the previous afternoon. I arrived on time, checked in, confirmed it was the front... See more

Company replied

Rated 5 out of 5 stars

Always superb service from the Devizes branch. Had a free brake check on a second hand car purchase from a franchise dealer and they confirmed both brakes on the front faulty and a both front tyres a... See more

Company replied

Rated 5 out of 5 stars

Always had good service at this tyre centre, website shows good choice of tyres to suit all budgets, with options for wheel alignment, brakes and exhausts for example. You can also choose a date and a... See more

Company replied

Rated 3 out of 5 stars

I thought the attention to detail whilst fitting my tyres was lacking. The car was returned to me with tyre adhesive on one of the alloys which I have had to remove. The customer waiting area could... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, United Kingdom

  • 01380 728461

4.8

Excellent

TrustScore 5 out of 5

965 reviews

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4.8

All reviews

(965)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient professional service

Excellent value for money. Tyres fitted quickly and wheels rotated. Staff could not be more helpful.

1 September 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Devizes branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I went in for four new tyres

I went in for four new tyres, very professional and quick service done in under a hour and on with my day.👍

11 August 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Jason​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Quick and easy job

They just got on with changing the tyre, quickly and efficiently, despite having no previous appointment.

28 July 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello Elizabeth​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Highly recommended

The team at Devizes branch always goes the extra mile to support customers . I highly recommend them and expect to receive a professional service.

28 July 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Hello,

We appreciate your high recommendation of our Devizes branch team. We're happy to hear that you consistently receive professional support and service from us. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

I stopped using your company when you…

I stopped using your company when you 1) overcharged me horribly.
2) told me I wouldn't get a cheaper quote. I did by nearly £100.
Unfortunately, forced back to using you, you've overcharged me again! Estimate of £120 turned into £209

16 July 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Madeleine, 

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Had my air-conditioning changed and…

Had my air-conditioning changed and recharged. It was the cheapest at the time with their current offer.
Booked in and paid online, I arrived at the predetermined time and 45 minutes later job done. Lovely cool air in the current heat wave we are having .

9 July 2025
Rated 1 out of 5 stars

Not impressed

I wasn't advised that the spark plugs needed changing and the car is running rough.
Seems the service was pretty cursory as they didn't even take it for a test drive. Not impressed for a £250 full service. For clarity, this was at the DEVIZES branch.

27 June 2025
Protyre Autocare - Devizes logo

Reply from Protyre Autocare - Devizes

Dear Ian Silver ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carlisle  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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