Friendly staff, very happy with the price for MOT. The only issue I had was when I picked my car up, I found the headlights had been left switched on. The widows were open and the compartment for USB... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My first visit to Protyre in Crewe, was really positive. I was seen at my allocated time slot, 2 tyres fitted quickly and when I asked if they could check all my tyre pressures it wasn’t a problem at... See more
Company replied
Excellent service from start to finish. I booked my MOT in advance, and everything was quick and well organised. I was seen on time with very little waiting. The staff were friendly, professional and... See more
Company replied
Efficient,very helpful and polite. Within 10 minutes of arriving at the garage my car was on the ramp and getting a full inspection underneath. The problems were quickly diagnosed and explained to me... See more
Company details
About Protyre Autocare - Crewe
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
64 Nantwich Road, CW2 6AL, Crewe, England, United Kingdom
- 01270 419222
4.8
Excellent
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thumbs up to Kyle and team
Booked another of the families car in for mot online having used this company three times already, very straight forward, great price. My wife dropped it off at the Crewe branch and said the lads were polite.
The mot was done on time and I received a phone call from Kyle saying car had passed and was ready for collection, I was very pleased with Kyle and his manner, wife collected and again the lads very polite.
Got daughters mot coming up so will be back
Thanks
23 January 2024
Great friendly service
24 January 2024
£20 for the MOT definitely swung it by…
£20 for the MOT definitely swung it by booking online.
20 January 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
8.5 hours is not enough time for a service and MOT
Paid for a 'gold service' and MOT, dropped car off at 8:30, went back at 5pm to pick it up after no updates to see the car on the ramp having the MOT - then told it had failed - '2 minor things' if had 10 more mins would be able to sort it out for you but not enough time! Went back on Monday to be told cost to repair was £221! - for a ball joint gaitor that was letting in dust - 'the whole thing has to be replaced' Got nothing to show the service was completed - no checklist or similar - when pressed gave a copy of the invoice! Gold service says will increase chanc of passing the MOT - suspension should have been checked and if faulty I surely should have been advised - very poor all around.
17 January 2024
Reply from Protyre Autocare - Crewe
Dear Customer,
We appreciate you taking the time to raise your concerns following your recent MOT.
We have informed the Area Manager, they will be in touch in due course to discuss your experience further.
Kindest Regards,
Phoebie
Customer Care Advisor - Protyre
People there were very polite very well…
People there were very polite very well priced great experience all round
10 January 2024
Delay with ordering valves and no…
Delay with ordering valves and no contact to say car was ready, minor things otherwise service was great, would have given 5 stars without them.
10 January 2024
Fantastic service from Kyle and his…
Fantastic service from Kyle and his team as always. The only place I would go to for tyres.
10 January 2024
Great Service
Very helpful on the phone, and were able to change our damaged tyre straightaway. Would definitely recommend trying these guys.
23 December 2023
Unprompted review
Good helpful staff who took time to…
Good helpful staff who took time to explain things
23 November 2023
Always a great place to take your car
Always a great place to take your car. They guys are so helpful and hardworking. Always bring my car here and always will do.
29 November 2023
Always great service when I go here
Always great service when I go here. Really helpful, great value great staff.
29 November 2023
Great customer service
Great customer service. Got my tyres changed and tracked quick and back on the road.
22 November 2023
Good service
Friendly staff, clean customer reception area, quick and efficient service and competitive price
22 November 2023
Lovely guys who helped get to the…
Lovely guys who helped get to the bottom of the issues i was having with my car...
6 November 2023
Excellent service and a good price
8 November 2023
Broke all 4 locking wheel nuts
Broke all 4 locking wheel nuts. Including the removal tool. Told me they couldn’t get the last wheel nut off and I had to take it elsewhere to be removed. Removed it myself within 5 minutes. Didn’t replace the wheel nuts that broke and I was left to drive away with a missing wheel nut on every wheel. Also the one hour allocated time slot was none existent. Vehicle was there from 10.15 am. Until around 4.30 pm
8 November 2023
Reply from Protyre Autocare - Crewe
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.