I was able to book in and pay for my car online for an air con regas in less than 24 hours. The staff are always friendly and helpful. I left the car with them for about an hour, and it was ready to c... See more
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Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more
Company replied
I booked & paid online for an aircon regas - much better price than I could find in Brighton. Good communication after booking & location easy to find. The staff were friendly & helpful & all comple... See more
Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
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I don't normally post reviews
I don't normally post reviews, but I truly had a good experience with friendly customer service here and quick no hassle job
29 October 2025
Reply from Protyre Autocare - Crawley
Hello Mr Lavery,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Dear NORBERTO GOUVEIA,
We are happy you had a very good experience with our team at our Crawley branch , and appreciate your kind words about our team's politeness.
Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Receptionist was friendly and helpful.
Receptionist was friendly and helpful.
Whole MOT and service went well, spoke about advisories.
All done in reasonable time.
21 October 2025
Reply from Protyre Autocare - Crawley
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Dear ms evelyn,
We appreciate you taking the time to share your positive experience you had with our team at our Crawley branch .
We're happy to hear that you found our service excellent and trustworthy.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
15 October 2025
Reply from Protyre Autocare - Crawley
Hello Vladimir,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Honest reliable workshop.
The staff are very friendly and professional. The work i had completed well. So all good. A little disappointed that having booked Thursday at 8.30 the previous Saturday at approx 10 i was only called at 5 pm on Thursday to say my car was ready ? I realise a part was needed that had to be ordered but assumed it would have been ordered and delivered prior to Thursday ? I imagine having booked in for 8.30 i would have been the first customer that day ? I was hoping to work on the car late morning so that never got done. Anyway all the staff are i appreciate under some presure time wise as long as they do a good job im happy at the end of the day so well done to all. The manager deserves a pat on the back he looked after the missing windscreen wiper arms that didnt have blades on them so my windscreen if the wipers were accidentally activated didn't mark the screen. Plus i have an irritating sound coming from the dash under bonnet that they correctly diadnosed. All in all very well done many thanks.
10 October 2025
Great service from the Protyre team
Great service from the Protyre team. Alan and his team always go out of their way to help, and I couldn’t recommend them highly enough! Thanks again!
4 October 2025
Reply from Protyre Autocare - Crawley
Hello Bhavesh,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
The experience I received was first class
I will definitely be using this garage again
4 October 2025
Reply from Protyre Autocare - Crawley
Hello Linda,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Just like to say big thank you to the…
Just like to say big thank you to the manager and Betty for all they help for all the support and effort to all the customers always, nothing is never a problem t help all of us.
I just can’t thank them enough
22 September 2025
Excellent service and gave me the…
Excellent service and gave me the correct service for what I needed saying I don’t need the top service as they did that last year
1 October 2025
Good servicing.
26 September 2025
Reply from Protyre Autocare - Crawley
Hello Mrs Mishra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from kiplings
As always Alan and Bert helpful considerate and explain technical faults on the car. They both have extreme patience with some customers. They are often late leaving finishing a job/paperwork. The mechanics are great and look after our cars extremely well.
29 September 2025
Reply from Protyre Autocare - Crawley
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service A+++
17 September 2025
Reply from Protyre Autocare - Crawley
Hello Lance,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly, courteous and professional!
Booking on-line was easy and quick. Charges for service and MOT were agreeable. Late into service a major fault was discovered; I as contacted immediately and the repair was made the same day. I was quoted a price for the repair which was not cheap (what is!) but was reduced when I came to pay.
Friendly, courteous and professional!
15 September 2025
Reply from Protyre Autocare - Crawley
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I came they fixed and I went
I came they fixed and I went
all good except you can never get a booking in summer for 2 months
you need a bigger garage..
10 September 2025
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