Booked in for an MOT as usual with these guys and as always they are professional, reliable and informative. Steve was a star offering me a lift home after my car failed!! They then fixed the necessar... See more
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the guys always make things so easy they saved the day as usual this last visit but every time I go there I feel looked after. (Even if I do usually fall for the sarcasm!)
Company replied
Service with a smile. Always go to these guys for service repairs MOT’s. I think its tyres next. Usually call or book online. Booked an MOT online and got it sorted. Thanks chaps.
This is the 16th year of servicing my car and every time the service and professionalism by Alan and his team have been amazing. Explain what needs to done to get back on the road and offered opinions... See more
Company replied
Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
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Reply from Protyre Autocare - Crawley
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
16th Service by the Garage
This is the 16th year of servicing my car and every time the service and professionalism by Alan and his team have been amazing. Explain what needs to done to get back on the road and offered opinions on what to consider to be completed staggering the cost. Great service friendly staff and will continue going back year after year.
14 September 2026
Reply from Protyre Autocare - Crawley
Hello Leigh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book the wheel alignment online…
Easy to book the wheel alignment online price was very competitive and the appointment was on time
9 September 2026
Reply from Protyre Autocare - Crawley
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The staff at reception are super nice
The staff at reception are super nice, helpful and friendly!
9 September 2026
Reply from Protyre Autocare - Crawley
Hello Hera,
Thank you very much for leaving us this 5 star review.
We always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Professional and helpful team
Friendly & knowledgeable staff willing to go the extra mile to assist. Carried out the required actions in a timely manner
31 August 2026
Reply from Protyre Autocare - Crawley
Hello JK,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that our team at Crawley have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Friendly bunch of guys work done as per…
Friendly bunch of guys work done as per requested
9 September 2026
Reply from Protyre Autocare - Crawley
Dear Mark gill,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you are happy with the service you received from our team at our Crawley branch, and that the work was completed to your satisfaction.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Easy to book an appointment
Easy to book an appointment. Good advice given. Appointment on time. Friendly service.
31 August 2026
Reply from Protyre Autocare - Crawley
Hello Mrs Southwood,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always use this company as value for…
Always use this company as value for money and excellent communication
25 May 2026
Reply from Protyre Autocare - Crawley
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly Staff & Excellent Service
I was able to book in and pay for my car online for an air con regas in less than 24 hours. The staff are always friendly and helpful. I left the car with them for about an hour, and it was ready to collect with no issues. Alan, the manager, also kindly freed the stuck cap on my coolant tank for me, which was much appreciated. Great service all round!
24 August 2026
Reply from Protyre Autocare - Crawley
Hello Carol,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley centre. We are especially pleased to hear about the helpfulness of our centre manager.
Best regards,
Eddie
Customer Care - Protyre
Always great service
26 August 2026
Reply from Protyre Autocare - Crawley
Hello Gemma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
New front tyres
Easy to book, excellent customer service and I’m very happy with the fitting.
10 August 2026
Reply from Protyre Autocare - Crawley
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Melissa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Zeeshan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Crawley
Hello Stephen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I am very happy with the free tyre…
I am very happy with the free tyre check, I had this week. It has put my mind at rest. I will be using the garage again.
12 August 2026
Reply from Protyre Autocare - Crawley
Hello Linda,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always good friendly service..
Always good friendly service... wouldn't go anywhere else for mots or service...
10 August 2026
Reply from Protyre Autocare - Crawley
Hello Jen,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Crawley.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Burt & the mechanics are all great guys…
Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price.
Can’t recommend them enough.
A+++
7 August 2026
Reply from Protyre Autocare - Crawley
Hello Alan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and competitive on price
Great service and competitive on price. Alan the manager, Bert and the rest of his team are great. I am a repeat customer and will continue to use them. I always recommend these guys to friends.
19 November 2025
Reply from Protyre Autocare - Crawley
Dear Will,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Usual trouble free experience- kept…
Usual trouble free experience- kept informed and all work finished on time and as expected and at the cost quoted
5 August 2026
Reply from Protyre Autocare - Crawley
Hello Darren,
We would like to thank you for sharing your feedback regarding the service you received at our Crawley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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