Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfec... See more
Company replied
Location
Switch locationBath Road Industrial Estate, Chippenham, SN14 0AB Chippenham, Wiltshire, GB
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See what reviewers are saying
Staff were fantastic. They checked my tyre comprehensively for a slow puncture and eventually found the valve to be faulty. Top team and will definately be back.
Company replied
Fast on-time tyre replacement at a competitive price. A couple niggles: - as a walk-in customer, none of the offers were available, so I had to book on-line for a later time-slot. - I could only p... See more
I have used the Chippenham branch for over 10 years. These guys work really hard. I’ve always had excellent advice and service. As a lone female I never feel patronised or ripped off. Pricing is great... See more
Company replied
Company details
About Protyre Autocare - Chippenham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bath Road Industrial Estate, Chippenham, SN14 0AB, Chippenham, Wiltshire, United Kingdom
- 01249 652170
4.6
Excellent
2K reviews
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Nice and easy to book online. Fitting was quick, staff were polite.
Nice and easy to book online.
26 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff were fantastic
Staff were fantastic. They checked my tyre comprehensively for a slow puncture and eventually found the valve to be faulty. Top team and will definately be back.
24 August 2026
Reply from Protyre Autocare - Chippenham
Hello Michael,
We would like to thank you for sharing your feedback regarding the service you received at our Chippenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Honest advice and good service
Free suspension check reported no faults, despite earlier "assessment" from main dealer that worn bushes needed replacing (not the first time they haVe flagged supposedly faulty items that were perfectly okay). Tyres were also checked and found to be close to replacment - ordered and sorted swiftly
24 August 2026
Reply from Protyre Autocare - Chippenham
Hello Nigel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Appointment are respected and…
Appointment are respected and everything was well explained and the technicians were so committed to giving the best after my mot and repairs its like im driving a new car keep the good work Good pricing and easy booking process
24 August 2026
Reply from Protyre Autocare - Chippenham
Hello Donald,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Miles,
Thank you for taking the time to leave us a 5-star review. We're pleased you found your experience to be efficient. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Good customer service.
17 August 2026
Reply from Protyre Autocare - Chippenham
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Bathwick Chippenham
I have used the Chippenham branch for over 10 years. These guys work really hard. I’ve always had excellent advice and service. As a lone female I never feel patronised or ripped off. Pricing is great and they really work at pace.
10 August 2026
Reply from Protyre Autocare - Chippenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly team great to…
Efficient and friendly team great to have on your door step 👍
12 August 2026
Reply from Protyre Autocare - Chippenham
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Chippenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service as always
Fantastic service as always . Very quick and nothing is ever to much trouble.
10 August 2026
Reply from Protyre Autocare - Chippenham
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast turn around and helpful staff
10 August 2026
Reply from Protyre Autocare - Chippenham
Hello Bridget,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was quoted £148 for a tyre for my vw…
I was quoted £148 for a tyre for my vw polo this morning. Black circles quote same tyre fully fitted £119. Also checked this morning for my vw Passat for tyres at Bathwick tyres £170 per tyre. Black circles £130 per tyre fully fitted and choice of garages to have them fitted in chippenham. so check first.Saving £160 for four tyres.After I checked prices felt I was trying to be ripped off by Bathwick Tyres Chippenham. Won't go there again ever.
5 August 2026
Unprompted review
Reply from Protyre Autocare - Chippenham
Dear Judith Salter,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Trusting
Having had my AC regassed, there was a technical issue with taking payment. I was allowed to leave with my vehicle without making payment. I did return after the weekend and made full payment. I found the team to be professional and accommodating. Thank you for great service.
31 July 2026
Reply from Protyre Autocare - Chippenham
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
The staff were friendly and helpful. Work was carried out swiftly and effectively. Pricing was competitive.
Also able to book an appointment quickly at a place and time convenient to me
20 July 2026
Reply from Protyre Autocare - Chippenham
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Chippenham
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service, staff are friendly, helpful polite, very professional. Would recommend to others.
29 July 2026
Reply from Protyre Autocare - Chippenham
Dear Lisa,
We would like to thank you for sharing your feedback regarding the excellent service you received at our Chippenham branch.
We take customer service very seriously and are delighted that our team delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I arrived 10 minutes before booking and…
I arrived 10 minutes before booking and they took my car in immediately and finished the work within an hour. My air conditioning works great it's been almost a week and I can t complaint. Job well done ✅
24 July 2026
Reply from Protyre Autocare - Chippenham
Hello Mr Giacomoni,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
If I didn't have to chase for a partial…
If I didn't have to chase for a partial refund 4 days after my visit I would have given 4 stars. It's bad customer service when you have to call them. Apart from that, the service was good
24 July 2026
Reply from Protyre Autocare - Chippenham
Dear Sarah Giddings ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Chippenham branch has not been a positive one for you on this occasion due to the wait time on your refund.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good service and a right price for…
Very good service and a right price for my new tyre
22 July 2026
Reply from Protyre Autocare - Chippenham
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chippenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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