Protyre Autocare - Chesham Reviews 

607
•
TrustScore 4.5 out of 5

4.7

Moor Road, Unit 33 Chess Business Park, HP5 1SD Chesham, England, GB

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Rated 4 out of 5 stars

Overall did a good job however took a star off as: 1) The booking system allowed me to book a time that wasn't available so had a back and forth with the centre trying to find a time they could do... See more

Rated 5 out of 5 stars

During a visit to replace 2 tyres that were approaching life end I asked if the staff would check another tyre which lost pressure very slowly. I was asked if I would mind coming back as they were al... See more

Company replied

Rated 5 out of 5 stars

I have used ProTyre at Chesham on three separate occasions and have received great service each time. Two vehicles have had four new tyres (Both Falkens which I have been very pleased with also) and... See more

Company replied

Rated 5 out of 5 stars

Fantastic, flawless service. Had a puncture of one of my tyres last night. The team took great care to meticulously protect the brand new diamond cut alloys. Very friendly manager Karthik and shout ou... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Moor Road, Unit 33 Chess Business Park, HP5 1SD, Chesham, England, United Kingdom

  • 01494797820

4.7

Excellent

TrustScore 4.5 out of 5

607 reviews

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4.7

All reviews

(607)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price Great service & very quick…

Great price Great service & very quick & tidy

4 November 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Gavin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Overall did a good job however …

Overall did a good job however took a star off as:
1) The booking system allowed me to book a time that wasn't available so had a back and forth with the centre trying to find a time they could do
2) The tyre pressures for the 2 front tyres they replaced were set at 37 and 39, uneven and at 2-3 PSI higher than they should have been.
However, staff were polite and work once the time was agreed was carried out efficiently.

24 October 2026
Rated 5 out of 5 stars

Honest advice and excellent service

My wife had previously contacted another local tyre company and had been given a quotation for top of the range tyres.
Given that she only drives between 2and 3 thousand miles a year and never on Motorways Protyre advised a more appropriate and cheaper solution.
Fitting carried out on time:satisfied customer!

23 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easily accessible local garage with…

Easily accessible local garage with very helpful and pleasant staff.
They replaced two run flat tyres efficiently.

21 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful staff and competitive…

Very helpful staff and competitive price, work was completed promptly to the time they said it would be done by. I have used them for many years and the service is always excellent.

21 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly helpful staff

14 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Will,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Chesham branch

The Chesham office gave me a fair price and advised me to book on line for a discount. The service was quick and professional. I will definitely reuse for my other two tyres.

Many thanks team

14 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello James,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good and caring service.

During a visit to replace 2 tyres that were approaching life end I asked if the staff would check another tyre which lost pressure very slowly. I was asked if I would mind coming back as they were already busy and arranged another visit. The manager checked that the tyre on my spare wheel was still in date and suitable for use on both sides of the car. (after loosing 2 tyres on a Motorway I always carry a spare).
On my second visit the manager made time to explain what was defective in that tyre before repairing the puncture.

7 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Hinde,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful and honest

Simple, straight talking, helpful and speedy

5 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service

2 October 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Billy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service . Recommended

23 September 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Gabriel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

great work

you just order on line,then went to the autocare center they were very quick and professional i will use them again

16 September 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Keith​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and great experience

Very helpful and great experience. Would recommend to visit Protyre Chesham.
Luqman was very professional.

9 September 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Kartik​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service from Luqman and the team, tyre tread and brake pad checks all conducted free of charge.

2 September 2026
Unprompted review
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Dear Dave,

We would like to thank you for sharing your feedback regarding the excellent service you received at our Chesham branch.

We are delighted that the team provided complimentary tyre tread and brake pad checks.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Professional

All good very professional service and everything explained from start to Finnish.
Good on price

28 August 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Chesham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from Protyres

Excellent service from Protyres! The staff were extremely friendly, polite, and helpful from start to finish. They made the whole experience easy and stress-free, and I really appreciated how welcoming and professional everyone was. The service was quick, efficient, and the quality of work was great. I would definitely recommend Protyres to anyone looking for reliable service and genuinely nice staff. I’ll definitely be coming back!

26 August 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Mr Umair,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team.

We will look forward to welcoming you in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

26 August 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello David,

We appreciate you taking the time to leave us a 5-star review of your experience at our Chesham centre. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

First time I’ve used Protyre

First time I’ve used Protyre. Very impressed!!! I booked a service, wheel balance and tracking. Since the wheel balance and tracking was done, it’s like driving a different car. The rid w and steering is much improved. The staff are all helpful and very knowledgeable.
I was so impressed, I will continue to use Protyres for servicing and tyres.

11 August 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Caterham.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Extremely polite and helpful

Extremely polite and helpful. Highly recommended.

14 August 2026
Protyre Autocare - Chesham logo

Reply from Protyre Autocare - Chesham

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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