Protyre Autocare - Cheltenham Reviews 

1,337
•
TrustScore 4.5 out of 5

4.7

Units C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Very helpful with my tyre change. A previous tyre replacement garage replaced my wheel unlocking nut with the wrong one, so the tyres could not be removed. Protyre kindly recommended a nearby garage t... See more

Company replied

Rated 5 out of 5 stars

Superb service! I'd like to give a special thanks to Kyle, he took the time to explain what he'd done, i.e. balancing the wheels in keep true to the colour, lubricating the metal valve dust caps t... See more

Company replied

Rated 5 out of 5 stars

Me and the family was out on a trip in my classic Rover when we had a blow out. My tyer size isn't easy to come by just like that, but these guys had 2 in stock and Kyle went above and beyond to fit u... See more

Company replied

Rated 5 out of 5 stars

Really good service from Protyre. I went around several local fitters trying to find the size tyre of needed, and most would only order them in for the following day or two. Protyre had several opti... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, United Kingdom

  • 01242 584757

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,337)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Very clear communication and great…

Very clear communication and great service

4 November 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great staff

Great staff. Very knowledgeable. Quick service. Would recommend

4 November 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Lois,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Mandy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a great service

2 November 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Trevor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, Helpful, courteous and friendly

2 November 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Niall,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient and courteous service

Efficient and courteous service - hassle free

30 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Mr Davis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful with my tyre change

Very helpful with my tyre change. A previous tyre replacement garage replaced my wheel unlocking nut with the wrong one, so the tyres could not be removed. Protyre kindly recommended a nearby garage that could break the locking nuts off, and then redid my appointment to follow shortly afterwards. Great professional service. Many thanks.

28 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Edward,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommend

Super polite, professional, and knowledgeable. Were able to work on my Aston Martin, when other shops were turning me away. Super competitive on price too.

28 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional, Friendly and Good Value Service

Staff are always very friendly, helpful and professional. Mark was great and gave me an excellent price on 2 tyres. A very professional branch and highly recommended.

23 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Robert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, and honest

26 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Mr Newman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, easy to book, work completed on time

14 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello James,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional and really nice…

Very professional and really nice people couldn't of been more helpful

14 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Would recommend.

Job was completed on time and to the price quoted. Staff were friendly and helpful.
Have used Protyres many times on 2 cars and would definitely recommend.

16 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Superb service!

Superb service!

I'd like to give a special thanks to Kyle, he took the time to explain what he'd done, i.e. balancing the wheels in keep true to the colour, lubricating the metal valve dust caps to prevent any 'sticking', correctly aligning the Porsche wheel shield badges (I never knew) and generally doing a top notch job.
Highly recommeded !

8 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Tony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient service and good…

Efficient service and good communication. Friendly reception staff.

14 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Rosie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful and efficient

Really helpful and efficient

14 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Kerry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre check

Booked for their courtesy tyre check they offer. Prompt service and friendly staff.

9 October 2026
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Janice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I can't thank them enough exceptional …

I can't thank them enough exceptional service they were so helpful especially Kyle on the front desk they helped me out and fitted me in as an emergency
I would rate them 6 stars if I could

13 October 2026
Unprompted review
Protyre Autocare - Cheltenham logo

Reply from Protyre Autocare - Cheltenham

Hello Nichola,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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