Admittedly they were not particularly busy but having phoned prior to my arrival the replacement tyre had been selected to suit my tyres. Spare wheel removed with tyre and placed back in car. Faulty t... See more
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I was able to book a timeslot and the work was carried out promptly, which was far more convenient that other fitters requiring the car for half a day.
Company replied
Great experience at Protyre, Brislington, Bristol. Ordered tyres through e-tyres and booked a slot for fitting. Turned up and was greeted warmly and expected. Tyres fitted in 20 minutes whilst I went... See more
Company replied
Good speedy service overall, however I've only given 5 stars because unfortunately my booked time slot had to be changed as the tyres were not delivered on time. But as far as the service I received f... See more
Company details
About Protyre Autocare - Bristol Brislington
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom
- 01179 772596
4.6
Excellent
623 reviews
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Great service
Really prompt, polite and efficient service - great to have my air con working again!
29 July 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Mariusz,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Everyone very helpful and efficient
Everyone very helpful and efficient . Very professional and thorough . Great advice and service provided . Great experience .
3 August 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Katherine,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol Brislington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient
Quick, efficient, helpful and friendly. I was advised how long it would take and the car was ready to drive away within the timeframe given
15 July 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Natalie,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol Brislington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Dealt with efficiently
10 July 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Five stars
Great service,book in for two tyres on sat morning first thing.done within the hour🤩🤩🤩🤩🤩
8 July 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Deborah,
We appreciate you sharing your positive experience with us! We're delighted to hear that your tyre fitting was completed so quickly and efficiently by our team in centre. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Easy booking online
Easy booking online, everything was ready to do the job when I arrived.
Completed very quickly. Great service from the two guys that dealt with me at Bath Rd Brislington .
8 July 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Jan,
Thank you for sharing your positive feedback! We are delighted to hear that your online booking was easy and that the service at our Bristol Brislington branch was quick and efficient. We appreciate your kind words about our team.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Mr Lock,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Ac regas either there was a leak or…
Ac regas either there was a leak or employee didn’t regas properly few days later warm are pumping out
6 July 2026
Reply from Protyre Autocare - Bristol Brislington
Dear Jayson,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Mr Drew,
Thank you for taking the time to leave us this wonderful 5-star review! We are so pleased to hear that your visit was efficient and that our in centre team was able to assist you promptly. We truly appreciate your business.
Best regards,
Eddie
Customer Care - Protyre
Ordered two tyres and booked a day and…
Ordered two tyres and booked a day and time that suited me , arrived 10 minutes early and was greeted with a smile and friendly welcome , the car went straight in i was given a estimated time of completion been 30 minutes , I could have gone to the retail park for a browse or to the nearby greggs or macdonald's but decided to wait , 20 minutes later tyres on and keys brought back to me , excellent work from the staff and many thanks 😊
17 June 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Mike,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good price for tyres and alignment
Good price for tyres and alignment, Staff were very polite and efficient. Will recommend and will use again. Many thanks
17 June 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Ron,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol Brislington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very welcoming and did…
The staff were very welcoming and did my tyres. Very good at making recommendations. I will happily recommend them.
17 June 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Caroline,
We appreciate you sharing your feedback. We're happy to hear our in centre team was welcoming and provided great recommendations. Thank you for your positive review!
Best regards,
Eddie
Customer Care - Protyre
Awesome customer service
15 June 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bristol Brislington
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, dropped car in for an air con regas. Completed quickly.
The guys were knowledgeable and very polite.
12 June 2026
Reply from Protyre Autocare - Bristol Brislington
Hello Nichola,
We're so glad to hear you had a great experience with our air con regas service! We appreciate your kind words about our in centre team's knowledge and politeness. Thank you for your positive feedback
Best regards,
Eddie
Customer Care - Protyre
Awaiting the response to my complaint…
Awaiting the response to my complaint which was logged on 27/05/2026 which is now apparently with an area manager. Queries over whether the work was actually carried out and perusing a refund. Unfortunately nothing positive to report about the whole experience. Avoid.
26 May 2026
Reply from Protyre Autocare - Bristol Brislington
Dear Ed Carpenter,
Thank you for taking the time to get in touch and provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 28/05/26 following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
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