This is an invited review. Their work to supply two front tyres and adjust tracking appears to been performed as expected. Not the lowest quote, but location was convenient.
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I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more
called got a price they where very helpful on the phone booked the car in at the appointment the staff where all polite and really helpful so would recommend
Company replied
I called in without an appointment as I was having problems with my tyres. The staff were brilliant and sorted the problem out within an hour.
Company replied
Company details
About Protyre Autocare - Belper
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom
- 01773 847140
4.8
Excellent
457 reviews
Asks customers to review
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The staff are always professional and…
The staff are always professional and friendly. They go out of their way to give their best service possible.
4 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service
Great service, interested employees, good advice.
A free check of wheel-alignment is great - you pay if you need it, and don't if you don't
18 February 2026
Reply from Protyre Autocare - Belper
Dear SK,
We're happy to hear that you found our service great and our employees interested and helpful at our Belper branch.
We appreciate you mentioning the value of our wheel alignment check.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
No offence to the staff at Protyre…
No offence to the staff at Protyre because they were really helpful, not patronising and they were doing exactly what they're trained to do.
However, I found the prices were not as reasonable as I first thought and it felt like they worked very slowly.
They really seemed to labour over replacing my tyres and doing the tracking.
They gave me a time estimate which seemed fine but it turned out to be way off by hours. I thought something had gone wrong. It took ages.
There are faster and more efficient tyre places in Derby and Nottingham.
These guys said they'd send me the receipt by email - not exactly a difficult thing to do - but they didn't. I had to go back to the workshop for it.
On reflection, there were a few minor quibbles.
It wasn't entirely a bad experience but I'm not exactly enthusiastic about using them again.
17 September 2025
Reply from Protyre Autocare - Belper
Dear MS J CAMPBELL
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Belper branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Customer care a priority..great service
27 February 2026
Used Belper Protyre [select a tyre ]…
Used Belper Protyre [select a tyre ] for 8 years now being a taxi in Belper these guys go above and beyond to get me back on the road no matter how busy they are .
20 February 2026
Great service and friendly staff who…
Great service and friendly staff who are polite and helpful.
20 February 2026
Helpful and explained everything
Helpful and explained, gave me different prices on new tyres with no hard sell to go for the most expensive ones ,
18 February 2026
Courteous, knowledgeable staff
Courteous, helpful staff. Shared their expertise /knowledge.
18 February 2026
Excellent service
Excellent service. Two tyres were fitted within an hour. I will certainly return for future changes.
16 February 2026
Protyre car care experience …
Everything was done to a good standard with plenty of contact and information
Any additional work needed was explained and itemised
13 February 2026
very uick efficient and friendly
28 January 2026
On time and fast fitting
4 February 2026
Really quick service ordering the tyres…
Really quick service ordering the tyres and day later fitted as discussed. Definitely recommend. Good price too.
6 February 2026
Three lads were very helpful and…
Three lads were very helpful and attentive. Sorted my problem quickly and efficiently.
30 January 2026
Friendly and Professional
Very quick, friendly and professional service at great value
28 January 2026
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