I have supported my local branch for at least 15 years and I have never had a complaint. Cheerful and businesslike. Even their budget tyres wear well. Gavin Reid
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The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more
Company replied
I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstand... See more
Company replied
Whenever I have problems with my car they are always there to help. I am always treated with understanding and always told any problems bring it back. I had a flat tyre recently and popped in at 5pm a... See more
Company replied
Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.7
Excellent
1K reviews
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Even their budget tyres wear well
I have supported my local branch for at least 15 years and I have never had a complaint. Cheerful and businesslike. Even their budget tyres wear well.
Gavin Reid
3 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Beccles
Hello Mr Comeau,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
18 years of wheels and tyres direct.
I have used wheels and tyres direct in Beccles for 18 years since I moved here and I found them, as usual, to be helpful and efficient in their response to my difficulty I shall continue to use them in future.
24 June 2026
Reply from Protyre Autocare - Beccles
Hello Robin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Honest and Thorough.
Gave me honest advice and options.
After investigating the tyre thoroughly found the fault and rectified it at a minimal cost.
15 June 2026
Reply from Protyre Autocare - Beccles
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Dear Peter Butcher,
We are delighted you appreciate our product, pricing, service, and availability at our Beccles branch.
Thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
EXCELLENT SERVICE!
I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstanding service from Protyre and would certainly recommend the. Thank you Protyre.
17 June 2026
Reply from Protyre Autocare - Beccles
Hello Kevin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helped me with two emergency.
Helped me with two emergency.. Had a puncture on one car and new battery on another
17 June 2026
Reply from Protyre Autocare - Beccles
Hello Louise,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Beccles
The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and our new battery was fitted very quickly and on time.
17 June 2026
Unprompted review
Reply from Protyre Autocare - Beccles
Hello Kathryn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really easy to make an online booking…
Really easy to make an online booking at the last minute. Very friendly staff and efficient service. Cheers!
17 June 2026
Reply from Protyre Autocare - Beccles
Hello Nigel,
We are so pleased you found our online booking easy and our in centre team friendly. Thank you for your kind words about our efficient service!
Best regards,
Eddie
Customer Care - Protyre
Excellent servive
Excellent servive. Car ready as told and no hidden charges. Really good efficent and knowledgeable staff
15 June 2026
Reply from Protyre Autocare - Beccles
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Whenever I have problems with my car…
Whenever I have problems with my car they are always there to help. I am always treated with understanding and always told any problems bring it back. I had a flat tyre recently and popped in at 5pm and even though they were busy they checked my tyre and replaced it.
15 June 2026
Reply from Protyre Autocare - Beccles
Hello Eickert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Knowledgeable staff good quality…
Knowledgeable staff good quality service at a competitive price
12 June 2026
Reply from Protyre Autocare - Beccles
Hello Annette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Five star always brilliant service…
Five star always brilliant service wouldn’t go anywhere else
8 June 2026
Reply from Protyre Autocare - Beccles
Hello Lyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient and helpful
8 June 2026
Reply from Protyre Autocare - Beccles
Hello Linda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
License Savers
I hadn’t realized that my MoT was expiring on that day and the moment I found out I booked on line and I was done on 2 hours . No hidden costs very helpful and down to earth staff. I am now willing to travel 20miles to get my service and Mot done here.
29 May 2026
Quick service the following day ie…
Quick service the following day ie 260526. called to say when ready. Sorted out tyre problems. Car now legal again on the road. Staff friendly as ever.
1 June 2026
Servicing done at specified time
Servicing done at specified time, no delays.
Assisted with faulty item unrelated to my ask, provided clear diagnosis and assisting with a solution on the spot.
Staff are great as well, they go above and beyond.
29 May 2026
First Class service Always. The Manager in Beccles is always so…
The Manager in Beccles is always so very helpful and reassuring.The Beccles Team all give the very of service.
26 May 2026
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